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Hi Everyone at Professionals:
It has been a while since I had my car repaired by you and your staff, however I haven't forgotten what a pleasure it was to work with all of you! Everyone was always so pleasant and helpful that I wanted to let you know how much it means to be a part of professionals. I have recommended your services to all of my friends. Hopefully they won't visit you for the same thing I had done, but whether it be alignment or whatever I recommend you.
Keep up the friendly quality honest service because I'm really pleased.
Thanks again, Sally Newberry |
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Thank you for the absolutely terrific job that was done on my Sundance. Everyone was very courteous and it really made me proud to have brought my car to you.
The work done to my car more than met my expectations. I am very impressed. I couldn't go without saying thank you to everyone involved in working on my car and who talked with me regarding the work being done and insurance. I think you all deserve the best. More than a thank-you. You're all terrific.
Susan Chaplin
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Dear Professionals, I would like to take this opportunity to thank you for all the advice and options you supplied me with during the past few days while my car was in your storage lot. My situation
is being resolved, but you were the only people that gave me the information I needed.
I chose your company because of your commercials on TV, of how you satisfy your customers, and because you had a location close to me. When the accident happened, and I knew we were not at fault, it was comforting to know that your company would be protecting my interests. Thank you again for all your help.
Your very satisfied customer, Kathy Loose
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Dear Ron: Just want to let you know your company deserves the name "Professional". You did a great job on my Acura and I am entirely satisfied. You can be sure I will be referring people I know to Professionals Auto Body when they need your services.
Sincerely, Arthur A. Fishbaine
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Dear Professionals: Please accept this letter as a written thank you and confirmation of a job well done on my 1998 Jetta GL that was recently brought into your shop for repair. I have driven the car for one full week now and I have no complaints. While my car was in your shop I was impressed with a number of things and would not hesitate to recommend you to anyone with a need for car repair.
First, I was impressed with the professional manner of the staff at Professionals. The staff was eager and available to answer all my questions as well as keep me informed on the status of my repairs.
The staff was friendly and very helpful. With the help of the staff, there was never a moment of confusion about my car or the status of its repair. They assured me that the job would be done in a timely manner and more importantly with precision and accuracy, which is hard to come by in an auto repair industry.
I was also impressed with the quality of work done on my vehicle. My car was damaged pretty badly and because of the wonderful technicians at Professionals, my car looks wonderful. No one can believe that I had such a severe accident and I owe it all to the experienced and well-trained staff at Professionals.
Once again, thank you for all the exceptional work done on my car. I will not hesitate to recommend you to anyone else. If you have any questions or wish to speak with me about this matter, please do not hesitate to contact me. Again, thank you for all your hard work.
Satisfied Customer, Yoshika Berroud
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Dear Professionals, In the busy life and fast pace we live in, we sometimes neglect to simple things like "thank you."
I recently had my assigned company van, a 1998 Dodge, in your State College shop for repairs. I must tell you, your entire staff was very accommodating and the final result was excellent.
I certainly will have no problem recommending you to friends and business associates; you truly are "Professionals."
Once again, thanks. Sincerely, Kenneth C. Wyland
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Staff & management: Just a note to let you know how much I appreciated everyone's attention and hard work that was involved in getting my car back into shape. It was a real Christmas blessing. As I have in the past, I will continue to recommend your "professional" company to others.
Sincerely, Cheryl Fleck
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We want to take this time to thank you for providing a car for us while our Jeeps were in your body shop. The repairs and the work that was done were excellent and the courtesy that was given and showed to us was greatly appreciated. We will highly recommend and tell others how we were treated.
Keep up the excellent "team" work.
Thank You God Bless You, Richard, Mary Lou, and Rich Matthews
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Dear Paula and All at Professionals,
I just wanted to take the time to thank you for your help and courteous service concerning my GMC Jimmy. I called Monday, concerned with a tire with a slow leak. I was concerned that perhaps it might have had something to do with our accident, as that tire had been pretty scuffed up.
As it turned out, I had picked up a nail. You folks went "beyond the call of duty" in having the tire checked, repaired, and
then would not allow me to pay for it!
Please know that I do appreciate this. It is small gestures like this that are really big gestures to the customer. I
know I am hypercritical when it comes to my car and its care. I thank you for indulging me!
To be honest, I hope I never need your services again -- but, in the event that I do, I would be back. In the meantime, I would certainly recommend you to others, and I will tell friends and family how accommodating you have been.
Sincerely, Claudia Brown
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To Everyone at Professionals Auto Body,
I want to thank you all for the wonderful job you did repairing my car. And for all the extra help you gave me. Since this was my first accident, I really appreciate that you handled the insurance company's claim for me because I wasn't sure what needed to be done. Every time I called, everyone was willing to make sure I had all my questions answered. I felt very comfortable leaving my car with Professionals Auto Body for the repairs. I had looked at three other auto body shops, but your professionalism put you above all others. If any of my friends need auto body repair I will definitely recommend you. And I want to especially thank the guy who vacuumed out my car. With a toddler, I can never keep it clean. I was very excited that I could see the floor of my car. Thank you again for the wonderful job.
Sincerely, Kelly Albenze P.S.: For all your prospective clients -- don't hesitate. Professionals Auto Body is the best around!
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