Welcome To My Opinion Page

Posted On: Wednesday, January 30, 2013

Welcome to our site and thank you for taking time to visit!

 

The games never stop with insurance companies and their agents.  When they cannot bully and steer people into using their shops; they resort to lying, misinforming, and misleading!

I work with all insurance companies their agents and appraisers, and have always come to a resolution so everyone walks away feeling like winners. That is the way it should work, however some insurance companies more difficult to deal with than others.  Despite this, we will not lower our standards or deceive the people in our area for a big bully insurance company.

State Farm insurance company’s representatives have resorted to threatening to beat up our employees.  State Farm’s management has sent us a letter of apology for their actions, as if a letter from someone that is vindictive and has his own issues means anything. All we want to do is be paid what’s reasonable and repair vehicles properly. The worst part is State Farm advertises not to buy off of small companies who are “cut-rate”, when in fact they are the biggest “cut-rate” company we deal with.   State Farm simply hassles, lies to, misinforms, and misleads their own customers.  We can prove this by a list of their ex-customers who will back up what you read here.

Body Shops should always strive to repair customer’s vehicles properly, to manufactures specifications. The issue comes when customers purchase a policy from a “cut-rate” company who has detrimental to them clauses in the small print of their policy. If the accident was not your customers fault they are owed to have repairs done correctly.  They signed no policy or contract that says differently.  They are owned to have it the way they want.

Some insurance companies and their agents, would happily penalize their customers for not choosing their “preferred” shops. These “preferred” shops often cut corners and will not completely restore the vehicle back to its original factory condition.  This is often due to the insurance company cutting costs and demanding that necessary repair steps not be preformed.

Any business owner will tell you that it is crucial to provide each and every customer with a quality product/service at a reasonable price, in order to retain customers. Resorting to use unethical and deceptive methods is not a good business practice..

Before renewing or buying car insurance, you should make sure to ask your agent if you were in an accident, will all of the damages be paid for? Can you pick your own shop? Will you be hassled in any way and will the claims people delay the repairs?  Will you have to accept the best of the worst shops that are enrolled in their direct repair program? If you need an example of which company is the best, our “Customers Speak” page provides an insurance company ratings sheet.

Click on and listen to “Claims How To Clips/how to turn in a claim” for more great information.

Thank you for all your support,

Ron Perretta