Customer Postings

Just wanted to let everyone out there that we always go to Professionals due to the fact that they are always for the customer. They will keep you updated with everything they do to your vehicle. They get out of the insurance companies what needs to be done and the amount they need and no over the market parts. They handle a lot of the phone calls to the insurance company. You are not just money to them they treat you like a person.

Lisa Williams

Let’s start off saying there are not enough stars for this rating.

My wife and I were victims of a poor repair on our 2015 Toyota Fourrunner (see video post repair inspection #0316). We were driving this vehicle for a month after the repairs and started to notice strange creaking noises from the front. Being an automotive technician for 25 years myself I notice the inner radiator support was not changed but was claimed. We had another facility verified my concern and they said it was unsafe to drive due to the airbag sensor being not in its proper location because the whole inner structure was pushed in if the vehicle was in another accident the airbags may come out too late or too soon and could cause tragedy.
From this point, we had the vehicle towed to professionals in Duncansville to do a post repair inspection and tear down. They found much more numerous faulty repairs which became a total loss after going over it with a different adjuster.

Professionals are very thorough to make sure everything is correct and that nothing was missed. We highly recommend having work done at Professionals or at least have them do a post repair inspection if you had work done elsewhere to make sure everything is safe and correct and not stitched together to cut cost like our vehicle was.

Thanks to Ron and the entire staff for settling this 5-month nightmare! We will definitely be doing business here again, great facility with great people!

James Floravit
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After I had an accident, I took my car to Professionals Auto Body. They made the car look as if nothing happened. The staff were very friendly and kept me informed of everything going on. I want to thank everyone there for a great job!

Catherine Aults
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I have required the services of Professionals Autobody on several occasions over the years. Every time I visit, it is a positive experience with the staff. They are kind and considerate. I believe they do their best to accommodate their customers, providing excellent service. When customer service so often seems to be missing in many businesses today, it is at the forefront of Professional Autobody’s business interactions. They have been helpful at all levels, including pricing and speed of service. The work done on my cars is always top level. I have greatly appreciated their help and service.

Lorraina McMinn

I was very pleased with your services and with all of the staff. I really liked that I was kept up to date and informed on a regular basis during the repair process.

Michael Stefanick

This was the most pleasant experience I have ever had! please don’t change a thing! Thank you!

Ronald Woodring

What a fantastic and professional job. Got hit by a deer, my car looks beautiful. I’ve never experienced better customer service anywhere. Dawn is fantastic, always keeping me up to date on my car and taking care of everything when it came to the insurance company. This is by far the 5 star hotel equivalent for cars. Including complimentary after care services they give you, in addition to the complimentary detail job they give. Which is one of the best I’ve seen. I highly recommend bringing your car here for any service, it’ll be sure to be done right. They clearly take pride in every aspect of this business. The owner should be very proud of having such high standards that don’t go without notice and the same can be said for the employees you have. It’s very clear they too have great pride in their jobs. Thank you for such a beautiful job on my car and such a pleasurable experience.

Christine Weir
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Very simply — this is the best auto body shop around from all aspects: customer service, ease of working with insurance companies and quality of work. This is not just my opinion — I’d solicited input from lots of folks before I chose Professionals. Thanks so much from this delighted customer!

G. Fisher

I had just bought a nearly brand new vehicle. About a month later, my wife and myself were involved in an accident in which we were rear ended. The person at faults insurance company tried to send us to a “recommended” body shop to fix what I had assumed were minor damages.

I took my vehicle to Professionals because of a reference of my parents and I could not be anymore both happy and relieved. The damages they found were much more intense than what the insurance company had estimated, and they continued to keep me posted on the progress the whole way through the completion of the work.

I am pretty mechanically sound and am picky with who touches my cars but I am 100% satisfied with not only the work that was done to my car but the genuine concern for my situation. Thank you Professionals, and especially to Brenda for being so pleasant and informative!

Thomas Gordon Jr

I just picked up my vehicle from being repaired at Professionals. I have used them numerous times and have always been satisfied. This time was no different. It seemed to have taken longer to get the job done, but that was because of them having to deal with my insurance company who was not easy to work with and dragged their feet in paying for the repairs. My car looks as good as new and I, as always, am extremely satisfied. You get what you pay for! All of the extras that you get after the job is done is a nice gesture as well. This is the place to have repairs done if they are ever necessary!

Sue Gilson

While on vacation at the Outer Banks, my car was hit while parked in a parking lot. The driver was from Pa. and had the same insurance company that I did. I was very upset and concerned that my car would not look the same. Professionals was my second estimate and after talking to Dawn and Bob we decided to go with them. I picked up my car yesterday and it looks great! Everyone was super and even made calls to the Outer Banks to have my case transferred to here.They set up my rental car and kept me informed along the way. Thank you to the entire staff for doing an excellent job! I will definitely recommend!!

Arlene Cramer

I couldn’t be happier!! This is the third time that I have had to have PAB for repairs to one of my cars. Brenda and Paula were just great and handled everything for me. Each time they (the people in the shop) went above and beyond what I expected. Thank you for all your help and hard work!!

Tom Ginter

My 2015 GMC 3500 got damaged in a parking lot, so I took it to Professionals Auto Body. They fixed all the damage in a timely manner and made the whole truck look brand new! Special shout out to Dawn, the receptionist at the Duncansville location ~ great job on keeping me up to speed on the truck. Very good job!!

Darryl Newton
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After a hit and run in a local parking lot ( not sure which one ), I didn’t notice the damage till I got home. So I went to Professional Auto Body in Duncansville. Ron Perretta came to the door even though it was after hours. And gave me a directive on what steps I needed to take to start the process. Ron, Sam, Bob, Dawn, and staff were great. They took care of everything from insurance to a loaner. My truck looks better now than the day I bought it. Five stars don’t seem like enough!

Bob Walter
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If you want work done right, you come here. These guys are amazing. I hit a deer and professionals knocked everything out of the park. My vehicle looks amazing and their service is top notch. I got a call every other day giving me a status update of my vehicle, what other company would do that? After my vehicle was done, their service didn’t stop. They gave me roadside assistance 24/7 and other goodies. THIS is the place to take your vehicle. THIS is the only place I will take vehicles to from now on.

Thank you all so much,

Kyle Lopez
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I recently was the victim in a hit and run accident…something one never wants or expects to happen. I did my research online to find out who was the best auto body shop in town. I have been an Altoona resident my entire life and knew of 2 in the area. I found the reviews on Professionals website and felt they couldn’t have been a better fit for my needs. I started at the Altoona location where I was able to meet with their staff the very same day I called (on a Saturday). The woman I met with couldn’t have been any nicer or more helpful. She took the time to get to know me and suggested I go to their Duncansville location that following Monday (it was a larger garage and closer to my place of employment). I had a call from Dawn that Monday morning saying my rental car was ready whenever I wanted to stop in and drop my car off. I was shocked at how fast they moved to help get my car repaired. Dawn called me every day to let me know what stage my car was at in the process. She handled all communication with my insurance company and was extremely thorough/knowledgeable. Professionals valued my time whenever I needed to stop in and sign papers. They had me in and out in no time at all. They had my vehicle less than 2 weeks which I thought would take much longer. I’ve never had to have a vehicle repaired before but when/if I do I wouldn’t go anywhere but back to them. I took the time to post this lengthy review because it’s honest and what helped me out when I was looking for the best place to take my vehicle. If you are looking for peace of mind, fast, courteously, and excellent customer service/repairs then look no further. This is your place! My vehicle looks better than before the accident happened.

Joy Myers
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On May 1st, a major storm hit the Cove. In the aftermath, a dozen trees fell at Morrisons Cove Memorial Park. Most fortunately not a single person was injured. Unfortunately, a tree fell on the only vehicle the Park owns. When I needed it to be repaired, there was only one call I knew to make. I only visited Professionals once when a deer hit my car 15 years ago. I turned to the staff at Professionals Auto Body. They assisted the Park – a non-profit 501(c)3 – with a very, very reasonable rate and a donation to assist in fixing our truck and making it road worthy again. Without hesitation, I recommend the professionals at Professionals Auto Body to anyone who is in need of vehicle work. They came to the assistance of this community member!

Chuck Gojmerac
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Thank you to the team in Altoona for getting our vehicle back on the road. The service was quick and courteous. The repairs were made completely and quickly.

Lara Dolphin

To all at Professionals Auto Body,

I just wanted to thank you for being so courteous and for doing such an AWESOME job on my truck (in a timely manner)! It was one of the most pleasant experiences ANY customer could ask for!

Thanks again! ~ It was much appreciated!

Vince Blazevich
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Thank you to everyone at Professionals Auto Body that helped make my van look like nothing ever happened!

Karl Frick

To the Duncansville staff,

just wanted to let you know that at every time I called in or stopped by to get an answer or status that you all were very courteous, professional and fun even under the circumstances.

As for the quality and turnaround time — it’s exceptional. Last but not least, I can’t say it enough… DAWN DAWN DAWN DAWN DAWN she seems to just make it happen.

Thanks again,
joey

Such a great experience!! I just had some work done to my car and couldn’t be more pleased with the outcome! Professionals is so customer focused. They kept me updated on everything and got my car back to me so fast.. and it was done right! Not to mention, they did a complete inside and outside detailing of my car.. for no extra cost! Will definitely recommend Professionals Auto Body to everyone!

Katie Walk

Very Pleased with the way my claim was handled. From using the right parts , to getting a nice rental , the Quality of work and the fast turn around time couldn’t have had a better experience.

Eric McNeal

I recently had damage done to my car and chose the auto body specialists at Professionals to do my repairs. The people there were fantastic! I’m glad I chose them to do my repairs. Dawn did an exceptional job keeping me updated on the job from start to finish. If I ever need auto body or car detailing done in the future, I will not hesitate to use their services. Thank you Professionals Auto Body!

Richard Prevost

Thank you to Brenda and the staff for the hassle free, speedy repair to my car! Not to mention all of the little additional things you all did at no charge. Thanks!

Bill Smith

I recently had my 2015 Buick Enclave repaired after a parking lot fender bender damaged my right rear quarter panel and wheel well. I was very happy with the quality of the repair and the courteous service from Dawn and the staff. Thank you!

Dan Hoover

My husband and I recently had the misfortune to collide with a small deer while traveling. Our car sustained minimal yet integral damage. Professionals Auto Body greeted us with professional understanding and immediate procedural information. I felt comfortable asking questions and satisfied with the answers. At one point I stopped to check the progress of the repairs and was immediately shown my car, parts, replacements and given a full report of work accomplished and expectations of pending repairs. The outcome was no less than skilled quality. Cleanliness – service – guarantees – promptness – quality – communication – satisfaction: Professional Auto Body provided all of these with smiles.

Patricia Jimenez

Dear all staff at Professionals Auto Body,
Everybody was so thoughtful, understanding and kind. I couldn’t have asked for better service!

Many Thanks,
Jane McGraw

– Another satisfied customer!

I chose Professionals because they took the time to go over every detail of of our needed repairs more so than the other shops I visited. They were direct and honest about what I could expect and guaranteed me that they would only except the highest quality parts recommended by our insurance company and would reject any part that did not meet their high standards. Brenda and Paula were consummate professionals and the end result was what I had hoped for.

I highly recommend Professionals and they will certainly be our choice for all future repairs.

Thanks, Scott Zsifkov

I would like to thank the entire crew for an exceptional job they did on my Tacoma. The truck looks fantastic. A big thank you to Brenda who did a fabulous job. She took care of everything and kept me informed on a regular basis. She was always so kind and courteous every time I spoke with her. I would recommend anyone to Professionals. Job well done!

Linda Hite

I just picked up my car from Professionals Auto Body. It was involved in an accident & I chose this shop to repair it. I’m a repeat customer because of their excellent service. My car came out looking show-room new! I couldn’t imagine going anywhere else when needing a repair. I am very happy!! From the reception, to the final leg of the journey, they kept me informed. They are professionals just like their name implies. I also needed tires and an oil change too. They took care of that through KarPro Tire and Auto Center, their sister company. I will definitely keep their phone number in my contact list, just in case something unforeseen happens.

Joy Soliday-Arend

I just want to say Thank You to everyone at Professionals Auto Body for doing such a fantastic job on repairing my Jeep! They truly go the extra mile to get your vehicle back to you in a timely manner and they return your vehicle to you in pristine condition. Thanks again Professionals!!!

Sheri Hall

Professionals Auto Body continues to live up to its name, especially in the area of customer service. The staff truly knows the meaning of customer relations always offering detailed repair information, addressing insurance concerns, and providing regular updates in the most courteous manner. Thank you again for your excellent service.

Steven Stoner

Thank you for doing such a great job repairing my 2017 Volvo. When I picked it up today it looked good as new after having been bumped in the right front bumper area. This was important to me as I had only had the car for three weeks before the incident so now the car is happily back in my garage.

Shirley D. Lingenfelter

Thank you to Joe and the Altoona team for doing a great job with my repair. You are truly professional from start to finish! My truck has a 3 part pearl paint finish and is very hard to match. You don’t only have to match the color, but you have to match the pear pattern. These guys are artist! You can’t tell where my truck was repaired. I personally recommend the Plank Road Altoona shop.

Jim

I wanted a quality body & paint repair job, Period. Professionals Auto Body went above & beyond with the best body work in the area. They handled the car rental, called me through the different stages of the repair and sat down with me & explained their warranty and services they offer. They also detailed the interior and the results looked like a new car. I highly recommend them. Finally, I need to mention that Dawn is the reason my experience went so well. Thank you Dawn & everyone that worked on my vehicle. Thank you Professionals Auto Body.

Robert Daly

Our car had a mishap on ice and did extensive damage to the driver’s side door. We knew right away we wanted to have it repaired at Professionals Auto Body because of all the wonderful things we have heard about them. WOW, I can’t tell you how impressed we are with the beautiful job they did. They were courteous and professional, the way they handled everything! Dawn kept us up to date on the repairs, so we knew exactly what was going on! They truly are the best in the business!

Suzann Joy Glover

Thank you so much for the wonderful repairs on my car! It looks as though I was never backed in to. Brenda was fantastic to work with! She always kept a smile i’m sure while dealing with the other insurance company!
I am 100% satisfied with the work and employees of Professionals Auto Body! I will recommend them to everyone!

Katrina Michaels

Personally, I think you guys are the best in the area. I’ve never experienced such fair pricing, thank you for being in the area.

Randy H

Dear Professionals Auto Body,
Once again you gave us professional service. My wife just happened to slide into a tree and damaged her new car. She was so upset but I told her we will have the car repaired at Professional Auto Body and it will be like it never happened. Well we took the car to Professionals and just like always they fixed the car and it looks like it never happened. I have had Professionals service several of my vehicles and I never once had a reason to complain or worry.
Their work is always impeccable to the smallest detail.
I could or would not ever consider another auto body repair shop.
I recommend Professionals to everyone I know with confidence.
Thank you again Professionals Auto Body for all your help during a difficult time.
Like always your are the best.
Danny and Cindy Lattieri

Dear Professionals Auto Body,
I just want to thank you for the recent repairs to our Nissan Murano. As always, the quality of work and customer service was OUTSTANDING! Little extras like repairing the driver side mirror, cleaning under the hood and a complete detailing job were perks that other companies just don’t do! Your work is outstanding and we appreciate your help!

Diane Zink

I was very impressed with the professionalism. The staff contacted me several times during the repair process to inform me of the progress. When completed they were thorough in explaining the costs as well as all the additional features and services they provided and will continue to provide in the future. I am very happy with the experience and I wouldn’t hesitate to refer a friend or family member to Professionals Auto Body.

Chris Buchanan

I wanted to take a moment to say that I was 100% satisfied with the service and repairs I got to my vehicle at Professionals Auto Body. Brenda and Paula kept me updated through the entire process. They were very sensitive to the fact that we sometimes have to travel in freezing rain during January. When we picked up the car it was washed, detailed, and looked better than new. The repair guys are above and beyond, and the customer service is exceptional. I will definitely recommend Professionals Auto Body to others who are in need of services.
Thanks again.

Nancy S

I have had to use Professionals Auto Body several times and each time I could not have been any more pleased with the results. I was kept informed of the progress every several days. The completed repairs were exceptional. When I picked up my vehicle it had been waxed, cleaned inside including wheel dressing plus a flower for my wife. This is what I call WOW Service.

Cliff Cashman

These guys are top notch. Their customer service is outstanding and auto repair is second to none. If you care about your vehicle then I highly recommend professionals auto body.

Brandon R.

When my Jeep was in an accident Professionals Auto Body was suggested to me as the best place to send my vehicle and that it was! They exceeded my expectations, with their amazing customer service and constant contact about the progress of my vehicle. They took care of everything I did not have to worry about anything or make any stressful phone calls they did it all! They also had my vehicle detailed in side and out and it was spotless and looked brand new. They even went as far as cleaning out a cup I had left in there at the time of the accident, which they did not have to do but their attention to every detail even the smallest ones made me feel as though they truly cared about me as a customer! I would recommend Professionals Auto Body to anyone!! Thank you for all your hard and high quality work!

Brittany Yohn

A huge THANK YOU to Professionals Auto Body for their AMAZING customer service and great work on repairing the damage done on my Honda CRV from a rear end collision that I was unfortunately the victim of a few weeks ago.
This was my first accident and I was highly disappointed with my insurance company. They were less than helpful in giving me prompt advice, but more than happy to arrogantly demean and hassle me when it came to paying for my repair work (even though I was in no way responsible for my accident). What an eye opening experience to be treated with such a lack of respect from both insurance parties involved.
The staff at both PAB locations were a dream to work with. They provide the kind of customer service that you usually don’t get anymore. They helped me every step of the way and provided updates on my repair every few days, so that I knew exactly what to expect. I also had them detail my car and it’s spotless!! My car looks brand new!
I would HIGHLY recommend Professionals Auto Body to anyone needing body work or detailing on their vehicle!

Carisa Adams Lepley

My 2013 Jeep Patriot Sport was keyed from headlight to taillight on the passengers’ side. Needless to say, the damage was very bad looking and very upsetting. Professionals took the time to not only repaint the entire passenger side of my Jeep but to have Brenda call me every step of the way. She said we would be “phone buddies” and we truly were. The painters did a fantastic job on matching the paint as well, I cannot tell the difference between the old paint and new on the Jeep. On top of that, I received my Jeep back fully detailed on the INSIDE as well! I never thought my Jeep could look so good again, it’s like a new car.

Kristin

Professionals Auto Body exceeded my expectations by far! I just dropped my car off, signed a few papers and they take care of the rest! I will NOT go anywhere else for future car repairs. all staff were very kind and stand behind their work. Thank-you Professionals Auto Body!

Michael Malovich

Professionals treated me wonderfully, they met and exceeded my expectations. I have to admit I was very hesitant to go to Professionals at first but I’m so glad I did now. The level of attention to detail and customer service was unbelievable, my truck looks fabulous. I would not only go back for future services but I will also recommend you to everybody I know. Thank you all for all of your support.

Paul Walsh

I recently had work done and the staff at Professionals Auto Body were awesome! The customer service was great and the guys that worked on my car came out and told me what they did. I would highly recommend Professionals to fix your car!

Jess Snyder

Your staff were all so pleasant, courteous and do wonderful work!! I don’t see how you could improve on perfection!

Cheryl Smith

This was the second time I used Professional to work on my vehicle, each and every time the work was done quickly. It went above and beyond my expeditions.

John Wagner

I don’t normally do this, but I gotta give credit where credit is due. HUGE shout out to Professionals Auto Body and KarPro for an amazing job fixing my car!!!!!!
I definitely, HIGHLY RECOMMEND them if you need body work done on you vehicle. I can’t say enough about the quality, workmanship and the concern with every detail to make sure that my car was returned in better condition then when it was before it was hit.
For those of you that don’t know, a month ago while parked on the street in front of my house, someone hit my car. Nearly $8,000 in damage, including front end suspension damage. Unfortunately, my car was NOT the only one hit.
Professionals did an absolutely marvelous job on the body work. I am incredibly pleased, even ecstatic! KarPro did great suspension work!!! Every step of the process, I was kept informed on what was going on with my car. They addressed my every concern, which were many. I was able to go in anytime to check on my car – I missed my car (HAHA)!! I went a couple times, but then was comfortable with the work I was seeing and stopped to let them do their jobs. Professionals even went to bat and fought the insurance on my behalf.
Today, I got my car back and WOW was I blown away. MY CAR LOOKS AMAZING!!!!!!! It looks as good as it did when I drove it off the lot nearly 3 years ago and handles just as well. With the exception of having my car hit, the experience of working with Professionals was a GREAT experience!!
THANK YOU Professionals and KarPro for a job VERY well done.

-Jenn Breunig

Auto Body’s Timeline.
Aug 18, 2016 6:23pm.
I was close to the end of a 1400 mile trip from Houston, Texas. Right after I crossed the State line into Pennsylvania, I hit an animal. I had to drive the rest of the way to Altoona with a broken windshield and damaged front end. When I got into town, I was referred to Professionals Auto Body by my brother Bradley Settle. I have to say, the professionalism they exhibited was extraordinary. They rented me a nice vehicle and handled the claim with my insurance company with ease. I was in a time crunch and had to leave for Houston in 7 days. They managed to get my car evaluated by the insurance company, ordered the parts and repaired my vehicle in record time. They also did a fabulous job. Cudos Professionals Auto Body. I will refer everyone I know from Altoona and Texas to your establishment. Well done!!!

Teresa S. Rogers

I had the best experience when I went to Professionals, I was treated like I was the only person that mattered and my jeep was fixed better than I expected. They arranged for me to have a very nice rental car until I got mine back. They called me every step of the way. I am so pleased with them I wish I could say the same for my insurance company.

Darlene Stahl

I have had 2 of my vehicles repaired here now, as well as my mothers, and I could not be happier with the service, as well as the quality of work that was done!!! You guys never miss a beat on anything!

Matt Koeck

I met the kind staff at Professionals during the car wash fundraiser they held for my grandson (“Prayers for Paxton”). I was amazed at the way they presented themselves; their generosity. When I recently needed a repair done, I took it directly to PAB.

I just want to thank them for a GREAT job that they did on my car. The staff was excellent and we received up-dates almost daily. I’ve never experienced the kind of service I had at PAB. It’s truly hard to find this kind of service anywhere, like I experienced at Professionals.
I also really liked the fact that I didn’t have to hassle with the insurance company (The staff at PAB took care of that for me). I’ve had so many people comment on how my car looks like after I had my repair done…just truly AMAZING all around. I’d recommend anyone to go their if they want great service and the best work! Thank you so much!

Bill Burr

Our car was vandalized and Professionals Auto Body got the task to fix it. They did a great job and you can’t tell where the paint ends or begins. They did a super job of cleaning it inside and out; the best my car looked inside in years (grand-kids). Plus all the free things they offer you is out standing! I would give them a call if you are looking to get your car fixed, I know I will never take my cars anywhere else.

Gene & Virginia Shelton
-FB post

I just had work done on my car and really can’t find enough words to praise the quality. The car looks better than it did when I bought it! The people are friendly, The work was done in the time frame they discussed,excellent,excellent, excellent! If I ever need any work done again, I will definitely come back!

Rebecca Brink
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A few months ago, I was in a minor car accident. The other party was at fault, and since I had never been in an accident before, I really didn’t know what to do. So at the advice of my family and friends, I called Professionals…and that was the best thing that I could have ever done. Everyone was great, from start to finish. The other person’s insurance company was uncooperative and would have been a nightmare to deal with myself, but Professionals went to bat for me and took care of everything. They gave me almost daily updates on the progress of my car and were extremely patient in answering my questions. When I got my vehicle back, it looked better than ever. I really couldn’t have asked for a more caring or knowledgeable staff to handle my claim and my car. Thank you so much!

Sheena Dunio

Adam Miller says I always take my vehicles to Professionals Auto Body. If there’s any concerns they fix the problem right away.

I once took my damaged Hyundai Accent to Fiore’s and they didn’t even paint in the door jams and the car was never right even though it was one year old.

Nonetheless, without question I take my vehicle to Professionals Auto Body!

Thank you Adam for telling us about your experience at the local dealer bodyshop and Professionals!

FBpost

Thanks for the great job done by you and your team ..no missed spots or cheap ways out. You by far exceeded the expectations I had and will be a customer for life. I used to be a Cumming Motors customer till they made me an un-happy person ….keep up the great work and look forward to the complimentary wax job in a few months. Thanks!!
-2000 Ford F250 Superduty-

Seth Tyler Smith
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Lets start off saying there is not enough stars for this rating. My wife and I were victims of a poor repair on our 2015 Toyota 4Runner (see video post repair inspection #0316). We were driving this vehicle for a month after the repairs and started to notice strange creaking noises from the front . Being an automotive technician for 25 years myself I noticed the inner radiator support was not changed but was claimed. We had another facility verify my concern and they said it was unsafe to drive due to the airbag sensor being not in its proper location because the whole inner structure was pushed in. If the vehicle was in another accident the airbags may come out too late or to soon and could cause tragedy. From this point we had the vehicle towed to PAB in Duncansville to do a post repair inspection and tear down. They found many more numerous faulty repairs which became a total loss after going over it with a different adjuster. PAB is very thorough to make sure everything is correct and that nothing was missed. We highly recommend having work done at PAB or at least have them do a post repair inspection if you had work done elsewhere to make sure everything is safe and correct and not stitched together to cut costs like our vehicle was. Thanks to Ron and the entire staff for settling this 5 month nightmare! We will definitely be doing business here again. Great facility with great people!

James Floravit
-FB Review

Unfortunately, I had a fender bender in November. Customer Service/estimation of my car by Dawn and Bob at the Duncansville, Pa location was very exceptional! Dawn was prompt with giving me follow ups pretty much every day it seemed on the status of my car which is very exceptional service these days, and Bob made sure I had all the right parts needed for my car.
I am a customer service manager for a local company and A customer shouldn’t have to contact a company to find out the status for the services/items they are paying for and Dawn and Bob rock with getting the job done! (This kind of service is very important to me!)
Yesterday , I returned my car back to professionals to have it waxed and detailed . What ad awesome job they did. Thank you to all involved at the Duncansville location!
Sincerely,
Sabrina Cooper

Hello
The whole experience at Professionals Auto Body was nothing less then perfect. I came in not knowing what to expect, the ladies at the front put all my worries to ease. Meet all the guys in the back, they were great. Truck was heavily damaged and now looks brand new again. I would never go anywhere else

George B

I just wanted to say thank you for a job well done. The employees were informative, helpful and very professional. They really went above and beyond. I could not be more satisfied with the work performed on my car. You will be my first recommendation when someone needs help.

thank you again,

Kathy

I’m very pleased & impressed with everything, not to mention my car looks GREAT! It was a very easy process and Dawn walked me though everything. They gave me a free ride home with their shuttle service and after that I sat in my nice warm apartment and waited for updates on the progress until my car was ready to get picked up. They have great communication! It was very easy! I would recommend anyone to use PAB! Thank you!

Christine McClosky

I would like to thank all the fantastic people at Professionals for the fine work they have done and the help with the insurance company.(We all know that can be a pain) Hope i never need another auto repair !!! But if i do it will be with you guys Thanks!!!!@!

Scott McCall

I just wanted to thank everyone at Professional Auto for doing an extraordinary job repairing my van. They went above and beyond with their service. They really care about their customers and take god care of them through out the whole process from beginning to end. And I would like to thank Ron for his kindness in helping me through all of it. And also thank Dawn for all of her help through the process . My van looks better than it did before the accident. They have a customer for life.

Linda Helsel

I’ve been driving for 55 years and never hit a deer, but it finally happened and I was driving my beautiful Corvette. I took the ‘Vette to Professionals in Duncansville because of their TV ads and the recommendation of a friend. These people aren’t Professionals in name only, they are true professionals in their craft. I defy anyone to walk around my car and identify which panels were replaced, because the fit of the panels is perfect as is the color match and finish of the paint. The staff is very friendly and it’s pretty obvious they are proud of the work they do. They also guarantee their work. If you love your vehicle, take it to Professionals.

William Davis

I was involved in my first accident, the other party at fault. I had no idea what steps to take or who to call. Dawn has walked us through every step and kept us up to date constantly. They truly are professional, in every sense of the word!! I can’t thank them enough for everything they’ve done and continue to do. I will recommend them to everyone involved in an accident!!!! Thank you so much for making this process less stressful.

John and Stephenie Grum-Upstill

Professionals Auto Body exceeded my expectations! Excellent customer service from the beginning to the end of the process! I would highly recommend Professionals Auto Body!

Laura Ford

I can’t say enough about this wonderful company! They walked me through the entire process and even gave me a loaner car to drive home that day. Amazing customer service by Dawn, followed up with amazing work; that’s hard to find these days! All the best to everybody at Professionals Auto Body!! You have a very satisfied customer here.

Mike Kitco

PAB is a great place to get work done. They work for you and not the insurance company! Paula and Brenda were great, very polite and pleasent to work with. PAB is a GREAT place to have work done at. Also, a big thanks to the guys in the shop for a job well done!

Bill Gray

My car looks brand new and better than before it was hit and wrecked! Everyone was so nice and understanding and I even got a free loaner car to use while my car was being worked on, which was a huge help! Dawn from Duncansville always called to make sure I knew what was going on with my car as well! Overall I had an awesome experience with PAB and would highly recommend them to anyone that wants something done right! Thanks again Professionals!

Macey Moore

Professionals in Duncansville did the job we expected and more!
Dawn was such a huge help from beginning to end with a daily call letting us know where our vehicle was in the repair process.
Both insurance companies were such a disappointment when it came to handling our not-at-fault rear end collision but the friendly, knowledgeable staff at Professionals reassured us every step of the way; even after we were told by the liable party’s insurance co that we would be be better off to go to one of “their” shops.
Thanks to Dawn, Sam, Bob, Jamie, Ron, and everyone else involved in the amazing work done on our car. They definitely know their way around auto body repairs and did a super job matching our odd colored paint!
They dealt with the insurance company, the adjuster, the car rental office and even detailed our car better than the dealership where we bought it. So glad we went to Professionals!

Lisa Aungst

I went to the Professionals Auto Body and I am so glad I did. Everyone was incredibly friendly and went above and beyond. The claim would otherwise have been a total disaster (because of the insurance company) had I gone anywhere else. Professionals fought for me and helped me get everything organized and straightened out. Furthermore, they did a great job repairing my car. They also cleaned it out (which is awesome and greatly appreciated!) and set me up to get a FREE wax in a few months. Thanks everyone!

Danielle Blatt

Ron and his staff have put together a winning combination in the field of car repair. The upfront hide nothing attitude has make this company the best in the surrounding area. Kudos to the staff for keeping me informed of the process. Car looks great and runs like brand new. My appreciation on a job well done!

John Garritano

Just had my Pathfinder repaired after being hit by a deer. As usual, awesome customer service and they went above and beyond…they even filled my wiper fluid that was empty. PAB dealt completely with the insurance company and car rental, so I didn’t have to. One call to PAB & no more hassle for me!

Tori Byrne
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This isn’t the first time I have had repairs done at PAB. I have ALWAYS been satisfied, that’s why I always come back!

Thank you,
Sue Gilson

Great Job Professionals, this was the second time to deal with this company, please keep up the good work!

cheryl fleck

Thank you for the wonderful work on my car! It looks great! Everyone at Professionals was helpful and friendly and made the whole process easy for me. Thank you, thank you, thank you!

Kim Ciccarella

Just want to thank everyone at Professionals Auto Body for the great job they did on my car! The customer service and all the people involved in repairing my car did an outstanding job! i would highly recommend Professionals to anyone that needs car repairs. Thanks again for the great job you all do!

Victoria Martelletti

This was our 2nd time using Professionals. Our first experience and this one, we were treated with upmost respect and kindness. They work with you and the insurance company to get what is needed to get your vehicle back to where it should be.

They keep you updated from the beginning to the end of what is going on. They even go out of their way to clean the vehicle inside and out. Wax the vehicle and offer a free wax in 3 months.

Lisa W

We can’t think of anything for you to improve on! Our car was all waxed & clean! We were very impressed! Thank you very much for the flower and we were very impressed on how neat & clean the shop looked! You have the right name of Professionals.

John Gable

Thank you for the exceptional service and the cleaning of my car inside and out. It looked like I got a brand new car back instead of the one I had been driving for a while. Thank you Professional Auto Body for the great repair and cleaning of my vehicle. My husband and I are very satisfied with your service!!

Charlene O’Neal

For any type of auto body repair, I take my car to PAB. My vehicle always returns to me like the day I bought it! If you would happen to have any problems after the repair, which I never do, all you have to do is stop in and it will be fixed. Dawn and Bob are always there to help with anything, even the other insurance company that caused the collision. They fight for your rights as a customer and because of this, I will not go anywhere else!!

Patty Sweet

I just want to thank Professionals Auto Body for the help they gave me. They were able to buff out a scuff mark on my car. They were so kind and generous. The help I received on getting information was wonderful! I would recommend them to anyone. Thank you so much.

Mindy Barr

Service for the repair of the car was excellent. We ran into many problems with the incorrect appraisal of our car damage from our insurance company and Professionals Auto Body worked for a month in getting this resolved. They kept us up-to-date on the progress as this unfolded and we never had to be involved. I appreciated the fact that I did not have to deal with the insurance company! PAB was better experienced in these matters and took care of it for us. I would most certainly come back if we needed to in the future.

Kathy Ford

Just want to say thank you very much for the work on my vehicle. Employees are great and really work with you. I would not go anywhere else. Keep up the great work!!!!

Chuck Nolan

To all staff at Professionals:

Thank you so much for your amazing work on my van! I was in such a time crunch since we are moving to Texas and my husband being in the military. Brenda kept me informed pretty much everyday on the progess and feels like we have been to war and back through everything!
I cant thank y’all enough and will definitely recommend you if the opportunity ever arises.

Liz Haskell

The name says it all! I had my car repaired after it was side swiped. The yellow paint left behind didn’t match my silver car. I wanted professional work so I contacted Professional Auto Body. From the estimate and all the way through the repair process, I was treated fairly. I was comfortable with the waiting period while my car was in the shop. The car looks brand new so the wait was worth it. They contacted me when the insurance adjusters visited the shop. They kept me up to date on what was being done on each day. I couldn’t ask for more. The name of this business fits well. Very professional work and professional employees. I have had several dealings with them in the past with demolished cars and they just keep getting better. Shows growth and professionalism. Take your repairs here. You won’t be sorry. They employ the best in the business.

Joy Soliday-Arend

To Everyone Who Helped in Repairing My Ford Edge,
Thank you for the excellent repairs. The fast service. Duncansville shop did a great job. I am very satisfied. You are good at your jobs!

Thanks to Brenda, Mike and Paula at the Altoona shop. You are professionals! Thanks for fighting with the insurance company to get me a rental car.

I would have no problem referring your shop

Thanks again. Have a nice summer.

Helen Brennan-Ehgartner

I cannot say enough good things about Professional’s Auto Body and their employees. They have the highest standard of excellence that I have ever experienced. The people are amazing to work with and the quality of their work is superior. This company made a very unpleasant experience with an insurance company bearable. I would highly recommend to my family and friends, if they need quality service, contact Professionals!!!!!! I can never thank them all for everything they did for me. I would use their services again without hesitation.

Respectfully,
Suzi Dalton

THANKS Professionals Auto Body! I have an all-electric Leaf that in less than 10 days before Earth Day, someone driving an SUV turned right into the front of my car. Professionals was able to get my car completely repaired and detailed in time for Earth Day so that it could be displayed at the Sheetz Earth Day Celebration. I’m certain that Professionals is now the only shop in the region with experience working on a totally electric car … and they got the job done super fast. WOW!

Richard Flarend

Service was GREAT! The repair shop is clean and spotless! The car looks better than before the accident.

Richard Moran
CSI Card

Thanks to all of the “professionals” that worked with me at both locations! No thanks to my insurance company that wanted me to go just about anywhere but here! The job that you did on my truck looks like the day I drove it from the dealers lot. You promised to have it repaired in time for my scheduled camping trip and it was done with time to spare.
Thank you all,

Bill Raia

I wrecked my mustang over the winter and took it to one body shop and they said my car was to old and needed to much work, so i went to Professionals and had no problem with taking the car on. i am very glad it happened that way because they did a FANTASIC job, in TIMELY MANNER. they where very friendly threw the whole process. If ever i need another autobody company i will go to professionals. I will also recommend them to everyone i know. YOU GUYS AND GALS ARE THE BEST AT WHAT YOU DO…………….

Mustang Lady

Thanks to the staff at PAB Altoona office! Although it took a little time, the attention to detail and the final outcome was amazing with my Mitsubishi Outlander! It looks like new…well it was until I wrecked it…then all ya’all took over and made it new AGAIN!

Robert Walsh

Thank you for your time and service. It was a job well done and attention to detail with my Dodge Caliber. The loaner vehicle provided with a plus. Not only was the outside spectacular but it was detailed inside as well. I appreciated the daily phone call with updates. Thank you again.

Jesse

I am a repeat customer and once again was extremely satisfied with the work done by Professionals in Duncansville. Dawn was very helpful and kept me informed. I didn’t recognize my car when I pulled in to get it… It was so shiny and clean (inside and out). Very courteous staff. Very very pleased. It was like driving a new car out of the parking lot. Excellent job.

Heather Flaig

Dawn – I was thrilled to see my Crown Victoria looking again like a regal queen! I was devastated from the results of a few seconds of error. I had nightmares and sleepless nights afterwards. But it happened and mainly thanks to you and your caring calls, up-dates and willingness to answer all my concerns. It was less painful than it might have been. Dawn, would you also convey my thanks to the obviously skilled artists & mechanics who worked to restore her to her former beauty & performance! Having read the papers you gave me, I can only conclude that no one could afford to buy a car piece by piece and have it put together! However, since I hope to drive this Ford well into my 90’s, I’ll get the value back in pleasure. It really is a great vehicle! I hope Professionals realizes what a great spokesperson they have in you! Their skill with cars & yours with people is a great combination!

Thanks Again,
Ruth Marshall
Card Sent In

I’m a repeat customer. As if there is anything more that needs to be said. I’m almost embarrassed to say this, but I have State Farm insurance and each time I needed service repairs done due to a vehicle accident, I’ve chosen to go to Professionals Auto Body​ in Greenwood. State Farm has always remembered to give me their line of BS: “It will take longer, they are not in our preferred network, we can’t guarantee their work”… Well for one, it’s not State Farm’s body work repairs to “guarantee”, LOL.Only a body shop can “guarantee” body repairs! State Farm always recommends most any other body shop besides Professional’s. Hmmmm, I wonder why! Professional’s does the job RIGHT, that’s WHY!! If I’m a repeat customer… wouldn’t that be enough of an explanation of WHY I’m a repeat customer?? Professional’s Auto Body has done excellent PREMIUM, TOP QUALITY work on my vehicle EVERY time! In-fact, I just got my vehicle back today and as a bonus to being a customer, they have given me $330 of valued added service for FREE including a free oil change (available at my request when desired), courtesy service roadside card, and a free coat of wax, and MUCH more! I’m not sure if vacuuming and detailing the interior of my vehicle accounts for any value, but they also did that FREE OF CHARGE!! AND…my vehicle looks brand new on the exterior… enough said! I will ALWAYS be loyal to Professional’s…PERIOD.

Thanks again!
To everyone at Professional’s Auto Body in Greenwood,
Lara Kifer

I am glad to spread the word concerning my recent trip to PAB, they are the friendliest, courteous, on the ball, answered questions before I asked, and I had an AWD rent a car which I needed due to distance I need to drive in our wonderful PA winters. They not only did quick and fantastic repairs, they do so much more over and above anything you would expect. This repair was done at Duncansville, but in the past we had one at Altoona as well. And I can not say enough about the fantastic job both shops and personnel do. Hopefully we won’t need there services in the near future but if we do we will definitely return to PAB and I will be telling anyone who needs repairs to take it to them.
Thank you again and keep up the fantastic work, it is so refreshing to deal with a business that still cares about there customers!!

Mike & Betty Workman

I want to extend a “Thank You” and “A Job Well Done” to Ron, Paula and the Staff at Professionals Auto Body. My claim process was Professional and Expedient and the repair was done with such Quality of Care! When I picked up my Expedition, it looked as though I drove it off of the Showroom Floor!
Way to Go! As Always, you go Above and Beyond!
🙂 Jan M Miles

I want to Thank all of the Staff at Professionals Auto Body for the Time, Care and Professionalism that you demonstrated and extended to me.

Nobody is happy to have a circumstance take place to the point that you need to bring your vehicle in to have it repaired.

When I came to Professionals, I was a nervous wreck (no pun) intended; after seeing my Insurance Adjuster who made me believe that I was going to pay more out of pocket over my deductible and the work would not be warrantied among numerous other infractions they made to make me scared before I even walked in the door.

Brenda, Paula and the whole staff at Professionals was so nice and understanding and listened to the questions that I had and answered all of them as well as ease my mind that they were going to take great care of my vehicle and that I would not pay anything more than my deductible set by my insurance provider.

Not only did they take care of my car and keep their promises that they had made to me but they thanked me for giving them the opportunity to work on my vehicle!

I cannot recommend or speak any more highly of this company! If you have any issues with your vehicle, you take it to this company. Plain and Simple!

Tammey Hays

Everyone was very nice and very cooperative with me. Brenda and I worked well together when it came to handling the insurance company – State Farm. State Farm was rude and very disrespectful.

Melissa Brown
CSI Card

I had work done on my Jeep due to an accident. They did a fast and fantastic job. Dawn kept me informed every step of the way. When I called and asked if I could have my Jeep back a day ahead of schedule, THEY MADE IT HAPPEN!!!! Thank you to every one there. Great work! I’ll see you again for regular work!

Don Griner
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I went to Professionals Auto Body after being referred by a few of my coworkers. I have always used a local body shop, ever since I was 16. I honestly couldn’t be happier with their service! I met Sam on a Saturday for him to do a quick estimate. We talked for a good 30 minutes, very friendly! My car was taken originally to the Duncansville shop location. Once everything was torn down it was going to be held up, but they had called me and asked if they could move it to the Altoona location so that it wouldn’t be delayed! They kept me updated at least 3 days a week, and didn’t leave me wondering where in the process they were. I couldn’t imagine going to another body shop for any other repairs. Dawn (Duncansville), and Brenda (Altoona) receptionists were excellent and extremely friendly!!! This was my first visit to PAB, and although I hope it is my last (I know the deer love my car) I know it definitely won’t be my last! One more note, they dealt with my insurance company, and all I did was get my car back without hassle! I couldn’t give them enough recommendations.

Thank you Professionals Auto Body!

George Bango

I recently had my car repaired by Professionals and I was so pleased with everything. They kept in touch letting us know the progress on our car. When we picked it up they had it cleaned and vacuumed out for us. They explained and went over everything that was done to our car. I would highly recommend them to anyone. Thank you for the excellent job you’ve done for us.

FB-Bill Lynn

I would not trust anyone else with my vehicle, Car insurance companies don’t drive our vehicle’s!! I will always go to Professional Auto Body no matter what !!

Mollie Clark

We used Professionals before for a minor repair because the Suzuki dealer recommended Professionals. We were happy with their work, so when i was involved in a more serious wreck we went back to Professional. They do a very nice job and Dawn will inform you of everything that is going on. She got me my rental car immediately and kept us up to date on everything. When we picked up my car an employee showed us everything that was done and they did a few things that wasn’t covered by insurance. We really appreciated that. I would recommend Professional in Duncansville to any one that needs there service. By the way both times I needed Professionals it wasn’t my fault!

virginia walk

I was so Happy Today: Veterans’ Day (I served in the US Army) to get my Subaru back! It looked great, Brenda always was Professional and Kind and I am back in the Driver’s seat! Driving a Sonata was not my cup of tea; but I was Thankful to drive anything while my vehicle was being worked on!

Great Job!

FB-Michael Anthony

Had a wonderful easy experience at professionals .Brenda was great to work with!My car looks great and the best part is they took care of everything ! They care about there customers!

FB-Heather Lucas

I want to take a minute to thank the Professionals Auto Body team. Service was fantastic! Receiving daily updates on my vehicles progress put my mind at ease. Everyone was very friendly, helpful and courteous. Thank you so much for everything! To top it all off, my vehicle looks TERRIFIC! From start to finish you were truthful and EASY to deal with. After my experience, I will definitely recommend you to my friends and family.

Jacquilyn

My husband and I tell everyone that if you need any repairs done that the only place to go is Professionals Auto Body in Duncansville. We have had to use their services different times and were very pleased with the service and detail to every part of the process. Dawn called us and updated us with the progress made each day. We would highly recommend them and we know you will be completely satisfied!!

Sherry & Bruce

Dear Professionals Auto Body Employees,

Thank you for the hard work put in on my car following the crash. It looks as good if not better than the day I drove it off the dealership lot!!! We were told to come to you guys and will also refer any friends in need of car repairs to you guys!!!

Thanks again,
Jonathan Hay

All at Professionals Auto Body: All in all, I am quite satisfied with the professional work, I mean, top-notch body work that was done to my car, Nissan Versa, my dream car.

You have magnificant service, Joe, A BIG THANK YOU is just not enough; peace of mind for me and my clients! Thanks for letting me see under my car also; not many places do this and I think they should, after all, the customer is supposed to be what it is all about!—–Paula Sherry

Thank you Professionals Auto Body Team!!

Just wanted to take a moment to THANK ALL OF YOU for a great job on getting my Subaru Forester back to shape again. The paint job looks great. I greatly appreciate Paula and Brenda working so hard on my case with all 4 Insurance Claims in-order to get it back into shape. I know it was a tremendous “Picnic” for you and I appreciate your working through it!! I’m glad I could possibly break a new record with 4 claims of work at one time too!!!

Thanks again for your great service and I’ll definitely keep you in mind for the future!

Sincerely,

Robert T. Shore
2012 Red Subaru Forester

Very professional and efficient in their work. Highly accommodating toward customers. Strongly recommend this organization.

Marlin Berry

My 07 Ford Edge was hit from the side and sustained damage to the fender, bumper, door and hood as well as some under the hood damage. Safe Auto was the other person’s insurance and after waiting 8 days I still did not have a rental and the SA adjuster was not sure they were accepting the liability. Dawn called me often to update me on the situation. I turned it over to my insurance, Hartford. Within the day they had made arrangements for a rental and sent an appraiser a day later to look at my car. As soon as that was done Professionals took over and ordered the parts and began to fix the car. Dawn called me almost everyday to update me on the progress. I have had other cars repaired with Professionals and have always been satisfied with their work and professionalism. Yesterday when I picked up my car I was not disappointed. It looked brand new. Bob went over everything he had done to the car to fix it and I drove away a very happy customer. Thank you Professionals… Your work and service is excellent.

Jane Lynn

The car looks just beautiful, highest quality. Excellent, friendly service. They make sure everything is done right.

Mary Kowalski

My auto looks and feels like it did the day I bought. Drives like a dream again. THANK YOU again for the great job and great service.

Bruce A. Williams

Just received my car back after only a couple weeks. They said when I dropped my car off they wanted me to have “the wow factor” when I picked it up. Believe me when I tell you I definitely did! The car was restored back to the dream car I remember buying. Thank you so much for the good work, and I will be sure to spread the word!

Elaine Ketner

To the entire Professionals Crew and all viewers:

I inhibited a fender bender accident with my dream car(2012 hyuandai elantra) and was torn. I didn’t even get to make the first car payment! I remembered shortly after filing the insurance claim that Professionals fixed a mirror for me on my 98 elantra and had a seamless replacement. As soon as I got the car inspection by my claim advisor I drove straight there and Brenda was able to take my car that day and get me a rental car with great gas mileage within an hour! The entire time they had my car I recieved calls almost every other day with status updates from either the mechanics themselves or Brenda. I picked up my car 3 weeks later and it looks brand new! The extra benefits they provided to me, the oustanding customer service and excellent attention to detail and perfection serves there name exactly right. They are without a doubt Professionals in their auto body collison repair craft which in the case of an accident will keep me going back again and refer thei services to my friends and family.

Thanks a Million,

Ronnie Claar

I would like to thank Professionals Auto Body in Altoona for once again doing the best job on our damaged truck! Each time we have taken our vehicles to Professionals they have always done a wonderful job in restoring the vehicle to it’s original condition! A special thank you to their body shop crew and their diligence in making sure all of the parts that were ordered fit properly and were safe to be used on the vehicle. And that the paint used was an exact match for the vehicle. Also for all the conversations they had with the insurance companies and keeping us informed! Cannot thank Professionals enough!

Kenny & Lynda Rodgers

I recently had work done on my car at Professionals Auto Body in Duncansville. What a great experience! Staff went above and beyond to make an unfortunate fender bender, right before vacation, easy to repair and headache free! They handled all communication with insurance company and even had a rental available when I returned from vacation. The repairs to my car look wonderful, what an excellent job! Plus all the extras, I couldn’t be happier. Thank you for being so accommodating and making sure everything was handled smoothly. I definitely recommend Professionals Auto Body to anyone who is looking for quality work with exceptional customer service! Thanks so much!

Carrie Musselman Wendle
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We are extremely happy with our experience at Professionals. They were very courteous and kept us informed regularly. Our vehicle was ready when they told us it would be and it looks and feels like new. We will absolutely come back to Professionals.

Bob Scholl

I recently had my truck repaired at PAB. They did an excellent job, even with the finest detail of placing the FX4 sticker down to the fraction of an inch. Special thanks goes out to all the technicians and and mechanics that put special care into all the work! A special shout out to Dawn, the receptionist, for making the paperwork process so easy. GREAT JOB

Daryl & Melinda Newton
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There is no way to improve your services! It’s great the way it is. You live up to your name – Professionals! Ms. Dawn was exceptional!! The collision repair work was excellent and the extras such as detailing, etc were appreciated!

Joseph Lechman
CR

The team at Professionals is outstanding. They make sure your car is repaired properly and brought back to pre-accident condition. If you live in the area, be confident you can trust them with your vehicle.

Gordon Parker
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To Professionals Autobody Team,

My wife and I would like to send our sincerest thank you for all the exceptional customer support we received while our Camry was being repaired. Dawn and Bob answered every question we had and went above and beyond for us. Our Camry looks brand new!! Your work is unmatched!! Thank you!!

Rob and Mary Beth Allenbaugh

We just got our jeep back from you after being repaired. It looks great . We got updates every day on the progress of the repairs . Brenda was very friendly and helpful . They even gave my wife a ride home when she dropped our jeep off for repairs. Great service. I hope i never have to get another vechicle repaired but if i do i will be bringing it back to PROFESSIONALS !!!!

Thanks,

Ron & Pam Salyers

I am from out of town and was involved in a car accident. My car was towed to your Duncansville shop and I choose to leave it there to be fixed and am happy I did. Everyone was very helpful and professional. Bryce, the tow truck driver, was patient in waiting for me at the accident site and answered all my questions as this was my first encounter with an accident/tow truck. Dawn was outstanding at giving me all the detailed information needed that day and throughout the whole process. She offered one of the companies cars to use until the insurance company ok’d a rental and then she set up the rental car appt. She took care of every little detail and called me constantly with updates which was terrific. She is definitely great at her job and conveys (verbally and in her actions) their desire to make your experience with them a good one as they truly do care about pleasing you. I did have a concern the day I went to pick my car up but he said, forgive me I don’t remember his name, no problem we will take care of it; and they did, having it ready the next day. Great service, great work! I will be recommending your shop to anyone in need. Thank You!

Brenda H.

Dear Ron,
This is the second time that I have had my car repaired at your facility. I came back because of the professionalism of your staff and the quality of my repair.I will highly recommend your company to friends and family.

Lisa Smith

Lisa, we all thank you for your loyalty, it’s so much appreciated here at PAB. I know you have many choices and choosing us again only solidifies why we do what we do, we will continue to work on making it better for our loyal customers like yourself.

Thank you again from all of us!

Ron Perretta

Dear all staff at Professionals,
A BIG thank you for fixing our van back to its original state. We were out with our daughter for her 1st birthday when it was hit. It wasn’t even a question where we were going to take it. With having kids, we knew we wanted it to be fixed correctly so it would be safe in case another accident would happen again. We had MAJOR issues with the insurance company (State Farm) not wanting to pay for items to fix the vehicle properly and it was truly a nightmare! In the end PAB came to the rescue and fixed our van the way it was supposed to be done. It looks great, is clean and is safe once again for our family! “Quality, service, value and speed” was exactly what we got. We will recommend PAB to anyone and everyone who is in need of auto body repair, but not this insurance company (stay clear)! Thanks again for the wonderful service!

Jamie & Steph Lamca

Gave Professionals a call after someone backed into my car Brenda handled everything for me, called both ins. companies
involved, arranged several visits with claim adjusters and kept me up to date with progress on repairs. The guys did a terrific job matching difficult color and detailed my entire car inside and out. I will recommend Professionals to any and everyone I can. A sincere thank you for great reputable work.

Dan Sobkowiak

My car looks great! Looks like new. I’m only stopping by for them to check my tailgate door that is sticking a little–only minor. I’m thoroughly pleased with the outcome and the way I was treated. All paperwork was so organized, the update calls a nice feature as well. My only problem was feeling a bit uncomfortable between your company and Erie; nothing majorly overt, just wish it wasn’t that way. You had prewarned me, however. But my mind was made up, and I’m not disappointed in any way with the results. Enjoyed all the extras and special attention from Brenda. Many thanks.

Marilou Crawford

State Farm refuses to accept a police report whereby the signed a sworn statement of the police say my car was involved in a vandalism case. State Farm insists it was a collision. Not so, the car never moved. But they sure as hell were in a rush to charge me a $250.00 deductible rather than the vandalism deductible of $100.00. Who is motivated to lie about this, State Farm? Not me. Not for $150.00. STATE FARM IS FOR FOOLS.

fattymoko
I.P.

We have been to professionals for a couple different incidents. Our truck took out a herd of deer, a lady ran a red light and we hit her, and recently our sunroof blew out of the truck and did some damage to the side and roof of our Dodge Ram 1500. Bob found out the sunroof had a recall and helped us get it replaced for free. Dawn is always patient and listen to all our concerns. She keeps us updated on the progress and even has a flower for me when I leave. Professionals always does a top notch job and gets our vehicles back to us quickly and looking as new as the day we purchased them. I plan to always use them. They go above and beyond for their customers. (This time they loaned us a vehicle for free when our insurance wouldn’t pay) Thanks again, Gene & Misty Harvey

My car was hit by a deer, a first for me so I didn’t know what to expect in the process of getting it repaired. I was more then pleased. My car looks like new, they did an awesome job and I would recomend them to anyone. Their service is above and beyond!Thank you Brenda for your kindness in explaining the process and the gentelmen who gave my car such expert care.

God Bless,
Marsha Petrarca

I wouldn’t take my car anywhere else they fixed two different cars for me within a year great place to deal with no hassles everything gets done right!

James Morris
FB Message

Wonderful company. They treat everyone like family, customers and employees. They are one of the best places for quality and reliability and I recommend everyone to check them out to see for themselves.

Richard Rose
FB Message

My experience with Professionals Auto Body was great!!
In all areas of customer service, workmanship, etc. they are truly professional and #1!!
Many other businesses and service companies could learn a lot from Professionals Auto Body, and bring back what is missing and has been missing for a long time, customer service!!

Thanks,
James Finochio

I have never had the great service for my cars and their repairs as I did at your shop. Even when we had problems with the Ins. you took it in stride and fought for me. It made less stress for me. The car looks great, like new , since I only had it less than 2 weeks before it was damaged, I am glad to see it new again. The extended care of the wax in 3 months is great, my car will get taken care of before winter. You have a great place and I would be happy to recommend your body shop to anyone, and I come from a long line of auto body men. Thank you again

Theresa Carter

Staff is always courteous. Glad Professionals want every part fixed properly and they don’t cut corners! I was very pleased with service!

John Walter
CR

Only the best service work shop can go long way and keep name professionals i am satisfied with the service and u r the best
we me and my wife like to bless all body work team and refer to friends

Kind Regards

ASHWIN AND NEELA PATEL

A big “Thank You” to Dawn and all the guys for again doing a fantastic job on my Chevy Tahoe. This was our 3rd time using Professional’s in Duncansville for repair work on our vehicles. The first was a line drive home run at my son’ last little league game that just happen to hit my car. The second was repair work to a newly bought used vehicle. The third incident happened on a trip to NC for my sister’s wedding. Something from out of nowhere hit the hood of my Tahoe and left a dent the size of your fist. I was thankful that it did not hit the windshield. On the other hand, I was also upset that I had just bought this vehicle and now it had a dent in the hood. My insurance company recommended a direct repair shop but in my gut, I knew that they would not fix it to the OEM recommendations. I knew there was one place I trusted to fix my vehicle, Professional’s Auto Body! Dawn and the guys took care of everything and my Tahoe looks great! We are very pleased with the quality of service. Thanks again for all you do! 🙂

Heather Desch

I dropped off my Nissan Versa and when I got it back it was cleaner than when I first bought it! The employees at the repair shop did an astonishing job detailing and repairing my vehicle. I will be referring your company to people I know when they need a repair or detailing done.

Sincerely,

Michele Byers

Professionals Auto Body in Duncansville did a WONDERFUL job on my car and I can’t say enough about how efficient and friendly the staff are there!!

Nancy Krider Metzger
FB Message

Somehow ended up with a bullet hole in my bumper so I went to Professionals. They were super courteous. My bumper was replaced and painted in a few days and they also called me to update me on the progress. Picked up my vehicle good as new. I highly recommend them and would go to them again!

Den Dolansky
FB Message

Just wanted to thank all the people involved in repairing my 2012 Honda Civic. I appreciate your professional and courteous service. A special thank you to Dawn for keeping me informed on a daily basis of the progress of my repairs, & working with my insurance company. I have dealt with PAB a couple of times & was very happy each time. Couldn’t ask for a better auto body shop.

Thank You,

Paula Foust

I went to the Duncansville location and couldn’t be happier! Everyone was so nice. Dawn did a great job making sure all the necessary calls were made, she made sure I was updated on a regular basis. My insurance company was so difficult for an accident that wasn’t even my fault! From the very beginning Professionals was there to answer any questions I had and made sure I understood what was happening! I would recommend them to anyone who needs work done!!

Janelle Hoover
FB Message

Excellent craftsmanship, attention to detail and superb customer service. I thought all of these characteristics were dead in the United States. I really appreciated the way you kept me posted on your progress every step of the way. How you matched the paint on the front bumper, to the color on the body of a fourteen(14) year-old car is truly noteworthy. When we meet again, I hope it is for an oil change or wash and polish.

Michael J. Ray

thanks for correcting my mistakes and keeping me up to date of the progress along the way.
janet lowry

My wife and I recently used Professionals for some front end damage on our VW Beetle. Having never used a body shop before, we didn’t know exactly what to expect or what to look for. The Altoona team went beyond the call of duty to help us understand exactly what was going to take place with our vehicle, as well with our insurance company. The customer service they provided was nothing short of amazing, setting us up in a loaner vehicle and providing timely updates as to the status of the repair. The car looks fantastic, both inside and out, and we will definitely be suggesting Professionals to all of our friends and family for future repairs. You have definitely lived up to your name. Keep up the great work!

Scott Kruger

I just had my Chrysler Sebring in the Pleasant Valley Blvd location of Professionals Auto Body, and am I amazed at the quality of work they do there. My car honestly looks like it just came off the showroom floor!!! They are very courteous and go out of their way to make a very pleasant experience. Brenda and Paula were extremely helpful and pleasant to deal with. The “body men” are the best around!!! You can tell they take pride in their work….it really shows!!!! The many extras they did were so unexpected and greatly appreciated!!! I will definitely recommend your business to others…..you have a customer for life!!!!

Linda Wertz

I had major chips on the front bumper of my car from a plow/salt truck incident this winter. I contacted Professionals immediately and was given an estimate quickly. The work is fabulous! Not a chip and it looks shiney and new! Plus all the extras they throw in is such a wonderful surprise. Professionals is a very “professional” place to take your car if you need body work done. They take all of the worry and stress off of you by dealing with insurance companies as well as car rental businesses. I will not go anywhere else because the service and body work is the best.

Sincerely,

CR Michaels

I went to Professionals the day after hitting a deer. They were so friendly and before I knew it they were checking out my car and calling me a few hours later for me to pick up a rental car! They made the process super easy for someone who had no idea what they were doing! They called daily with updates and the process went super quick. My car came back looking better than it did before the accident. I’m also getting a free oil change for getting it serviced there as well, which is helpful after paying a hefty deductible. I would recommend professionals to everyone!! Thanks guys!

Hayley Miller

I had an unfortunate encounter with a deer this winter. I chose Professionals Duncansville shop as my repair facility. Dawn kept me informed of the progress of the repairs throughout the process. The repairs were excellent. The total time from accident to full repair was three weeks. I am very satisfied.

Michael Price

My car looks GREAT! Professionals was great to deal with and helped take the stress out of a stressful situation!! Thank You!!

Kim Palmer
CR

This was my first time with PAB. If the service is standard & there is no reason to think differently, then I can only say it is hard to improve on perfection!! Thank You!!

Hershell Varner
CR

The Services from PAB were excellent. The people were great and I really liked the rental car being there on-site. Mutual Benefit wasn’t my insurance company through this repair but they were not easy to deal with.

Pamela Fish
CR

Once again, my car needed body repairs (thanks, Dad) and naturally, I took it to PAB. Each time they fix my car, it looks even better when they are done with it. Wash, vacuum, free oil change, free tow, what’s not to love? To top it off, I get a flower for being a customer. Who else does that? A special thanks to Dawn K for keeping me informed throughout the entire process. No guesswork there. I don’t have time for hassles with insurance companies and with PAB taking care of that end, it’s such a convenience!

Karen Kenkay

Wanted to thank the folks at Professional Auto Body for the excellent job they did in repairing my recently damaged Rav 4. From the time they came and picked up the car to the day it was finished, they kept me informed on the progress of the repair and the status of the insurance company’s involvement. The car looks better than the day we bought it. This is my second time I have had to use their service and I have been very impressed with the way they handle everything. It certainly made for less stress for my wife and I.

John Schraff

I just wanna say that your auto body shop deserves the name. I appreciate a lot that you handled the insurance company’s claim for me because I really had no idea about what I should do. All I did is bringing my car in. I kept getting phone calls from Professionals so that I was informed of my car’s condition. My car turned out to be as good as it used to be, and it even looks like a brand new one. The entire team is professional. Highly recommended.
Thank you so much for helping me and fixing my car.

Mackenzie Luo

There’s exceeding expectations, and then there’s “above and beyond.” Professional Auto Body truly goes above and beyond with their service, professionalism, and overall excellence.

They made a seemingly tough process as seamless and comfortable as possible. They always kept me up to date with the repairs and anything going on with my Chevy Impala, they detailed the car inside and out after the repairs were complete, and to top it all off, they included a free waxing after three months, free roadside assistance for a year, and a lifetime warranty for oil changes, inspections, and to stand behind their repairs.

Absolutely amazing! When I left with my car, looking completely brand new, they handed me a flower and told me to have a great day. Thanks to you, Professional Auto, I did!

Dawn, Bob, and all the people from the Duncansville location who helped restore my car, thank you!

Sincerely,
Ashley Peer

I want to thank everyone at Professionals Auto Body for making my experience there wonderful! Everyone that I spoke to was very professional and had great customer service skills. My car looks great along with everything else that was provided! The inside of my car needed cleaned so thank you for making it look brand new again. I will be sending referrals your way if someone asks where to take their car. Thank you for everything!

Becky Fortuna

To whomever is reading this review, you will not be disappointed with the work that is done here!

Just wanted to say thank you for the wonderful job you guys did on Becky’s 2010 Camry. She said it’s perfect and she’s very happy with it. Thanks again for taking care of her in a nice, professional way.

Bob Fortuna

Thank you Professional”s staff. Your service was excellent from the start. I could not believe how you went out of your way to assist me. I saw your commercial on tv and decided to call you. I am so glad I did. All of the staff members are amazing. Your updates were impressive. I always knew what was going on with the repairs. You set the standards so high, no one could compare. . My car looked beautiful inside and out! When I picked up my car and you told me you also cleaned the inside, I couldn’t believe it. And it was a terrific job. My car looked new again! Thank you again for the great job!!! PS. Brenda does such a great job. I feel like I’ve know her for years. What a great personality!

Karen DeLuca

This message came from one of our customers who watched our Exposed videos.

Please continue to provide information to educate us….my automobiles will never see one of these contracted shops. I have been your customer for over fifteen years and every vehicle repair has been excellent. I have always recommended Professionals to my relatives and friends.

Keep up the good work!!! We appreciate the wonderful customer service.

Connie Steinbugl
Duncansville, PA

We just wanted you all to know how pleased we are with the quality of your work. You exceeded our expectations. Your staff kept us informed of the progress on the repairs to our Aura. Your courtesy and service is outstanding. We will highly recommend Professionals Auto Body to all our friends and relatives.

Ernest & Bernitta Cherry

Wow, If you want your car to look better than it did when you bought it, take it to professional. I was very impressed with the work. I bought it used, so after the accident and taking it to professionals it actually now looks new! They not only detail cleaned the inside for free, but because I didn’t have rental coverage, they also gave me a free car to use until mine was done. Who does that!! Staff was very friendly also, I will be using them for all my future needs, and will recommend them to any one in need of body work.
Thank you for a job well done, Professionals Staff.

Stacy Buchart

Thanks for all your work on my Tahoe. It looks great and everyone was great to deal with. Kudos to the body shop!

Dan Heininger
FB-Post

We had our car repaired at PAB a year ago. Because of our busy schedule we delayed going back for a small adjustment, at no fault of PAB; but after a years time we made it back to them. We drove into the Pleasant Valley shop, and we told them what the adjustment was, at no hesitation they took care of it completely. We thank the people of PAB for their great service and living up to their reputation and their life of the car warranty. Thank you!

Tim & Cathy Pavlic

We are beyond impressed with our experience in getting our car repaired from another “run in” with a deer. Hitting the deer is bad enough, but we can always count on Professionals Auto Body to make the repair process quick and painless from start to finish. Dawn always does an amazing job keeping everything running smoothly and updating us with the progress of the repairs. She is a pleasure to work with. The body work is flawless! Our car looks brand new inside and out!! Thank you to everyone at PAB for a great experience once again!

Randy and Jen M.

I have dealt with Professional’s Auto Body on 2 different occasions, and both times I was more than pleased. This is one of the few businesses that actually live up to their commercials on television.

Wendy Baum

Professionals has an awesome staff who puts you at ease right away and carries that feeling the whole way through the repair process. I am amazed at the quality of work they performed on my car, it was only months old when they got it and it looked brand new when I got it back. Flawless repair and excellent customer service. I DEFINITELY recommend Professionals for your body repair needs!

John Davis

I want to say thanks to all the staff and workers who have gone out of your way to give us all chances to win gifts that you have given away. To all of you I wish you a Merry Christmas and a Happy New Years I hope you all don’t get called out to many wrecks over the next couple of days and if you do may you be careful and god bless for what you do Thanks

Brenda Wertz
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Dear Professionals Auto Body,

Offend times you never know how a business will perform especially an auto body shop. I experience the same professionalism as I did the first time I had my car repaired. I can’t remember when a business treated me as well as yours. Brenda explained everything & kept me informed.

The work done on my car is perfect, and I appreciate the cleaning & details done.

Thank you very much,

Sincerely,

C. J. Acker

Dear professional’s (Altoona) staff,

I just got my vehicle back this evening (12/6/13) from your Altoona shop and it looks and runs absolutely amazing. Even though nationwide tried making things very difficult for me the entire staff there at PAB made my experience great and worked with me to keep me happy, and I will DEFINITELY refer all my family and friends there for any repairs needed and I will be a repeat customer in the future. Thanks again for EVERYTHING! ! ! !

Derrick D.

P.A.B. are true professionals!

Dawn takes care of you from start to finish. She is great! Keeps you informed on the process and time-line. She is the epitome of customer service!

Bob provides good advice and recommendations on repairs. His estimates are upfront on costs with no real hidden extras. You know what to expect at the beginning. Great as well!

The staff takes pride in their workmanship!

This is the second time that I have had to visit P.A.B. in a year. Recently, my 10 year old trailblazer was returned to me looking like new! (Not ready to give it up yet.) I have no problem recommending Professionals Auto Body. They really go the extra mile!

Tom Kendziora

I am very happy because when I bought the car from Suzuki it always rubbed on the back bumper and now since I the vehicle was fixed it doesn’t do that anymore. Very professional!!

Frank Polignone

Your ” Professionalism ” was excellent , just wish other people were more ” like a good neighbor ” ! thanks for everything , the Fiesta looks fantastic.

Bill Aiken

A big thank you to all at Professionals:

Dawn sets you at ease right in the front door.
She walks you through step by step so you understand
everything and there’s no hidden costs or information.
Dawn does outstanding at keeping you informed of the
repair process beginning to end.

Ron Perretta stopped to speak with us and treated us like
family.

The repairs, done by the mechanics, was superb. They not
only took exceptional pride in their work assuring our
car was in “showroom quality,” but they cleaned, detailed and waxed our car too.

Professionals follows “The Golden Rule” with each customer.
There’s no other repair shop that “gives” you a package of
added services and warranties, and at no cost to you, like
Professionals.

Bob walks you to your vehicle to inspect the work with you.
He wants to know you feel completely satisfied with the
repair.

Not only a smile and a handshake from staff helps to make
it complete, but Dawn hands you a carnation to thank you
for using Professionals Services.

We will continue to recommend you to friends and family.

God Bless Each One.

Happy Holidays,
Deb Wendle and Tim Root

Dear All at Professionals,
We want to send a “Big Thank You” for our recent repair.

Dawn sets you at ease right in the front door. She walks you
through step by step so you understand everything. There’s no hidden costs or information with “Professionals”. She does outstanding at keeping you informed of the repair process, beginning to end.

Ron Perretta stopped to speak with us and treated us like family.

The repairs, done by the mechanics, was superb. They not only took exceptional pride in their work assuring our car was in “Showroom Quality”, but they cleaned, detailed and washed and waxed our car too.

Professionals follows “The Golden Rule” with each customer.
There’s no other repair shop that “Gives” you a package of
added services and warranties, and at no cost to you, like
Professionals.

Bob walks you to your vehicle to inspect the work with you. He wants to know you feel completely satisfied with the repair.

Not only a smile and a handshake from staff helps to make it complete, but Dawn hands you a carnation to thank you for using Professionals Services.

We will continue to recommend you to friends and family.

God Bless Each One. “Happy Holidays”.

Sincerely,

Deb Wendle and Tim Root

This is my 3rd repair. You always do a great job! Dawn is a valued employee, she goes out of her way to serve customers.

James Michael

I don’t know what to say, you do everything so well!!

William Donnelly

You go way beyond what is expected! You have covered at ALL – Superb customer service!

Kay Laratonda

Professionals Auto Body added so many extras no one else would offer. Paula & Brenda were very compassionate during a difficult time for me. It is much appreciated . Service I received was outstanding! Thank You!

Lisa Lechner
FB Post

From start to finish and afterward, Professionals Auto Body showed my wife and I why they deserve their business name.

Our truck had been damaged in a fender bender and we chose to take it to PAB because of the things we had heard about their quality of work. Everyone that I had communicated with was very pleasant and able to explain their process in great detail.
Part of their process is to make sure you have a rental car while the work is being done to your vehicle, they even ask if you need a ride from home to get the rental car. Once the work was done, we were both surprised and pleased to get our truck back in even better condition that it had been in before the accident. I honestly did not think our vehicle could look that good!
A great amount of care and detail was given to our vehicle while it was there and afterwards. Upon completion of the collision repair, they took the time to touch up any blemishes with leftover paint, buff the headlights (which had yellowed with time), clean the wheels, shine the tires, wash the windows and detail the interior. All free of charge as a complement to their remarkable craftsmanship of repairing the damage.
Their work is guaranteed for as long as you own your vehicle, you get a complimentary wax service after 90 days, a detailed description of how to care for your new paint job, enrollment in their Courtesy Card Program for 1 year which is more than just a roadside service program, discounts at their service center in Duncansville and even a flower for your wife or girlfriend!
I would say that if you have any need for collision repair or general automotive service, check out Professionals Auto Body and you will not be disappointed.

Josh Gearhart
Google post

I brought my van in to have a few dents repaired and some nicks touched up. My vehicle was ready when your team promised and looks better than the day we bought it! Also, thank you for the extras you did at no cost to me. We will definitely come back again and refer our friends and family to your shop.

Sincerely,
The Fleck’s

The work was excellent. Extremely good customer service. Work was even done a day early! My Durango looked better then before the accident…clean in and out!! Thank you PAB!

Emily Simmons

Professionals did an excellent job on my vehicle from start to finish. All employees involved did a great job. Very impressed and had a great experience dealing with them. Will definitely be recommending them to others that need their type of service.

Heather Flaig

I want to thank you for professional service and all your assistance. Your admin staff treated me very well. I also want to thank the mechanics for the great work that they did it looks perfect.

Thanks Again.

Catherine Liebegott

To the folks at the front counter, to the people who worked on my GMC truck, a job well done. This is my third trip to
Professional auto and you never let me down. Thank you for
the great work.
Sincerely

Jim Brower

Our son has a 93 jeep wrangler, and it is almost mint condition,we call it his second girlfriend,this was our second time around with it at professionals, and was not his fault,really it wasn’t,1st was vandalism,2nd someone hit him, Well, professionals and their staff came through for us again and we would recommend everyone to go here they are fast and friendly as can be,and they took care of everything, thank goodness what a relief:):)its just like we waived a magic wand and poof!! it was back to its good old self and our teenager was smiling once again:):) Thanks guys and gals at professionals:):):)

jenn lenning

The staff, from start to finish, were exceptional. They said that they are a company who represents the client and that couldn’t be more true. PAB did all the leg work and coordination with my insurance and there were no hidden surprises. My vehicle was fixed even sooner than I thought, shiny, detailed inside and out, like new again. Really just an all around painless process. Props to all PAB staff!!!

Melissa Hauser-Keith
FB Post

We used the Duncansville Professionals Auto Body. The people were very friendly, set up my rental car, had my car repaired in no time and it looked great. The did all the insurance work too. Highly recommend them. They are Wonderful!

Melissa Diehl Putt
FB Post

The entire team at Professionals Auto Body in Duncansville are unmatched. The service and work they provide is the best in the area, by far. Thank you to Dawn and the rest of the team for truly going “above and beyond”. I wouldn’t take my car anywhere else.

Tracy Quest Guthrie
FB Post

awesome people. hit tree and whole back window of my Explorer Shattered. Drove right to Professional and got a really reasonable estimate. They put plastic and tape over the huge opening I left and was so nice to me. Gonna have a new window in there tomorrow. Again…….AWESOME. Thanks, Paula. U were really so nice.

Theresa Locke
FB Post

Thanks Professionals Auto body for fixing my car yet again!! I would never consider taking it anywhere else!!!

Lori Schenk
FB Post

I have always been impressed by the work Professionals Autobody has done. My car was repaired in a timely manner and looks great. The customer service is always friendly and willing to help during what can be a stressful situation.

Andrea Walter

This was the first time that I was ever in need of an auto body shop. This experience was a great one. All of the people that worked on our car did a great job and I would recommend their work to anyone that is in need of this kind of service. They took excellent care of us and were very patient with is. The guys in the shop gave us back our Impala in better shape than it was when we bought it. If we are ever n need of work like this again we would not hesitate to bring our car back to them. THANK YOU TO ALL THAT WAS INVOLVED IN FIXING OUR CAR!!!

Ruth & Mike Carp

AFTER MY RECENT MOVE FROM DUBOIS TO ALTOONA, I HAD NO IDEA WHERE TO TAKE MY CAR FOR COLLISION REPAIR. I SAW THE AD ON TV, THEN WENT TO THE COMPUTER TO CHECK OUT PROFESSIONALS. NOW, IT IS A BEAUTIFUL DAY IN MY NEW NEIGHBORHOOD DUE TO THE OUTSTANDING WORK THAT WAS DONE BY THEIR GREAT REPAIR MEN. I WAS DELIGHTED TO HAVE BEEN IN CONTACT WITH PROFESSIONALS THROUGH EACH STEP OF THE REPAIR, THEY WENT OUT OF THE WAY TO MAKE SURE I GOT THEIR CALLS WHETHER AT WORK OR AT HOME. WITH A DISABLED VETERAN IN THE HOME, WE NEEDED THE RELIBLE SERVICE WE RECEIVED. THANK YOU SO MUCH!

CAROLYN DAVIS

Everyone was extremely nice which let me tell you is rare!! After needing collision repair, I did do my research & spoke to the rudest people until I called Professionals Auto Body. Everyone, including the mechanics I spoke to were all kind & professional. Plus they did an amazing & fast job on my car & the perks alone for the ‘professionals courtesy service card program’ are also amazing. I had already had to use it when I stupidly locked my key in my car. While I was at work they came & had it unlocked for me by the time I got home…for free 🙂 thanks everyone!

Christy Kuisick

Thank you all so much for the amazing work on my car. It exceeded my expectations! I definitely wouldn’t go anywhere else to get my car repaired. Your staff was so friendly and helpful. Thanks again!!

Allyson Moyer

Thank you so much for the wonderful job and professional service! My car looked wonderful! I would highly recommend you to everyone! Thanks again!!

Shelby Mauk

I am pretty picky about how my truck looks, but when I backed into a tree it looked terrible. Thanks to you guys, I have a a dent free truck again. I was really surprised when you called and said it was done after only 2 days. Thanks again.

Ed Wojcik

To Everyone at Professionals: YOU GUYS AND GALS ARE AWESOME!!!! Starting with the first phone call setting up the appointment till the last phone call saying i could pick up my truck, i could not have been happier. Customer service goes to a whole new level when dealing with you at professionals. Also the workmanship that was put into the repairs are not to be forgotten either, in the day after picking up my truck i have had numerous comments on how well the damage was fixed and you are unable to tell there was anything wrong at all.

THANK YOU SO MUCH, I have been a repeat customer and I will still bring my vehicles to you for all my repair work.

Ryan Ivory

I want to thank everyone at Professionals Auto Body Duncansville location for the AMAZING job they did on my Jeep Grand Cherokee. The body repairs they did to the front end of my Jeep from a “run-in” with a deer were flawless. They went above and beyond by detailing my Jeep, inside and out. They made my 2005 Jeep look like the day I drove it off the dealer lot 9 years ago!! Dawn is awesome and made everything run smoothly from start to finish!! She set up everything with Hertz for my rental car and called me daily with updates on the repairs. She is truly amazing at her job and made us feel like we were their only customer! We are repeat customers to PAB and they never fail to impress us with their work and wonderful customer service! I highly recommend them to everyone!!

Thanks Again!!
Jen M

When I took my car for an estimate I knew then I brought it to the right place and when I dropped it off for the repairs I definitely knew I had brought it to the right place. Everyone there truly knows the meaning of “Customer Service” which is hard to find these days. I dealt with Brenda who kept me informed of the progress of my vehicle. With Brenda’s personality you would have thought we were long-life friends and you know what, I believe we did become friends. That’s just how they are. Now for the repairs, why would anyone want to take their vehicle anywhere else but Professional Auto Body. The guys did such a fabulous job. When I seen my car you would have thought I purchased a brand new car. I was so happy with the repair and paint job. Kudo’s to the guys that worked on my car. That’s the kind of job you get when you go to Professional Auto Body and should I ever need another repair, well by now you know where my car will go “Professional Auto Body”

Thanks to everyone there and Brenda it certainly was a pleasure meeting you!

Take care,

Carol Strobert

This is our second experience at Professionals in the last year. We were blown away after the first experience on how they handled our vehicle and treated us. Dawn handled our claim and totally looked out for us on every issue and updated us regularly instead of having to call and check up on what was happening with our vehicle. I really appreciate her concern and personalization to us and our situation. She and everybody at Professionals are the benchmark for how auto-body repairs and other car services should be done. This should be everybody’s number one choice to bring a car to after an accident. Thank you so much for your kindness, professionalism and caring.

Todd Love

We are really pleased with the work you did on our car. The car look like the day we got it from the dealership. KEEP UP THE GOOD WORK!!

Wade & Stacey Eicher

Amazing Job by everyone there! My car looked as if I just picked it up from the dealership, and Dawn was amazing at answering any of my questions and keeping me up to date about repairs.. Definitely referring my friends and family.

Thank You!
Joseph M. Mattern

Professional Auto Body is the best !! Once again they did a great repair job and they keep you informed as to what they are doing . Everyone is courteous and understanding.

Jim & Jean McMinn

For Dawn, Ron and the team of Professional Auto Body:
Thank you for your help in getting my Jeep back to being beautifual.
I was very upset the day I backed my Jeep into my truck – UGH! We were going on vacation the same day. Dawn was very empathetic and helpful. She’s always very professional and pleasant. Bob was also a big help and very pleasant as well. He was also good at explaining the time needed to get the repairs done. I think this is the third time I’ve had to get a car repaired and the third time I’ve used PAB. Thank you for the great work on my car. And thank you for making an upsetting experience better:)

Margie Yon
E-mailed

From start to finish and afterward, Professionals Auto Body showed my wife and I why they deserve their business name. Our truck had been damaged in a fender bender and we chose to take it to PAB because of the things we had heard about their quality of work. Everyone that I had communicated with was very pleasant and able to explain their process in great detail. Part of their process is to make sure you have a rental car while the work is being done to your vehicle, they even ask if you need a ride from home to get the rental car. Once the work was done, we were both surprised and pleased to get our truck back in even better condition that it had been in before the accident. I honestly did not think our vehicle could look that good! A great amount of care and detail was given to our vehicle while it was there and afterwards. Upon completion of the collision repair, they took the time to touch up any blemishes with leftover paint, buff the headlights (which had yellowed with time), clean the wheels, shine the tires, wash the windows and detail the interior. All free of charge as a complement to their remarkable craftsmanship of repairing the damage. Their work is guaranteed for as long as you own your vehicle, you get a complimentary wax service after 90 days, a detailed description of how to care for your new paint job, enrollment in their Courtesy Card Program for 1 year which is more than just a roadside service program, discounts at their service center in Duncansville and even a flower for your wife or girlfriend! I would say that if you have any need for collision repair or general automotive service, check out Professionals Auto Body and you will not be disappointed.

Josh Gearhart

I am very satisfied with a job well done from Professionals Auto Body. The excellent customer service was more than I was expecting from an auto repair shop. They go above and beyond just the repairs. The workmanship was excellent and I will definitely be recommending Professionals to anyone in need of car repairs! Thank you for a great job.

Robert Nagl

I just got my truck back today and it looked great. Professionals was truly Professionals. From Check-In to Check-Out, Dawn at the front desk explained everything in detail before I left and received an updated phone call when my truck was going in to be painted. The job looked great, they even touched up another place that was not included in the accident just to make my bumper look perfect. I was especially impressed with detail they done inside and outside of my truck. I did not expect this at all. They even sent a flower home for me to give to my wife. Thanks Professionals if I need future work, I’ll call you first.

Jeffrey Wilson

This is the second time that I have used Professionals Auto Body for repairs and the reason for the second time was because of the quality I received from the first,
Their work is impeccable as well as professional.
My Suzuki looks like it was never in an accident and had the damage that it did.
I would HIGHLY recommend Professionals Auto Body to anyone, family and friends alike.

Great job Professionals,

Daniel M Lattieri

Thank you Professionals for your kind courtesy and up to date calls with the progress of my car! I’m so happy how it all turned out and I would definitely tell my friends about your service. So glad I brought it here than anywhere else! Keep up the great work!

Addie

Just got my car back from Professionals and they did a great job great people their and they kept me up to date every day on progress and set up rental car and had it their for me no running around Altoona shop is great

John Rieder
FB Post

Thanks Professionals Auto body for fixing my car yet again!! I would never consider taking it anywhere else!!! I know I’m a few weeks late on posting sorry!

Lori Schenk
FB Post

I want to thank everyone at Professional Auto Body esp. Dawn and to the people who did work on my car. I had a Grand Prix GT2 that was hit from behind on June 6th on Plank Road in Altoona. You have a great Auto Body shop and I felt like I was treated like the most important customer and you took great car of my car..i am so impressed I do not have the words to describe. Your tow trucker driver was professional and I loved the fact that I was given a ride home after my ordeal..I was truly impressed with the fact that I got updates on my car and Dawn never seen bothered when I called and you guys allowed me to stop in now and again to look at my car. Your guy took me in the shop and explained in detail what phase of repair my car was at. I was so impressed in the quality of work you did, despite the fact it was an insurance job..in past experience I never had a car repaired so nicely. My car looks like it came out of the factory. Thanks to everyone esp. Dawn she is great and the detailing my car was given was a nice touch. From now on I will be doing business with you. (also I been bragging your shop up)

thanks

Melinda (Mindy) newton
E-mail post

These Guys at Professional Auto Body are awesome. I highly recommend them to anyone for Auto body and any other Car care service you may need. I was hit on plank road in Altoona on June 6th and I had a wonderful experience from the very beginning. The tow trucker driver gave me a ride home after dropping off my car. They dealt with the insurance company of the guy who had hit my car so that was pain free. I was given updates on my car and I also was allowed to come in anytime I wanted to check on my car. They treat you like you are the most important customer. My car was in perfect shape before the accident and they made it look better even though it was an insurance job they did same quality of work as if I paid out of pocket, they made sure I got good parts. I love the fact they painted my car piece by piece as they do in the factory. I do not have enough words to express how great these guys are at Professional Auto Body (Duncansville location) and Dawn is so wonderful to deal with. She is truly wonderful lady…Thanks Guys

Melinda Newton (Mindy)

to all the staff at professionals: our car was taken to professionals autobody and restored back to original condition. professionals gave us a periodic update of our cars progress and even allowed us to come into the shop and see for ourselves the work and the progress that was being done. they showed us all the new and old parts from the car. they buffed and detailed the car before they gave it back to us. the car looked showroom new inside and out when we got it back. you truly deserve the title professionals

sincerely,

Darryl & Melinda Newton

We had all 3 of our vehicles in your shop within a 3 month period. Its a good thing to know that your company does a fantastic job. Seems like in no time you have our vehicles scheduled, body work done in an orderly fashion and returned to us. Great job on all our our vehicles. We were really pleased with the work that was done. Definately will recommend your shop to others.

Kathy A. Freeman

I have taken my vehicles twice to PAB in Altoona and could not be any happier with the work they have done! ALL the workers there are truly easy to work with and willing to do anything they can for you while your vehicle is in their hands. I thank all of you for being so pleasant and easy to work with! You answered many of my questions in such a courteous way that I would definitely recommend you to anyone who might need your services! The body work was done very efficiently and my vehicle was done at the time they said it would be but they also assured me that if anything happened while they working on it, they would get me a car to use until the work was completed. I wish all people in the work environment could be as pleasant as you were to work with. Thanks to you all!!!

Louann MIchaelangelo

Just got my car back from you today ( Pleasant Valley Location ) and it looks FANTASTIC !!!! The paint matches perfectly ! You can’t even tell where you had to replace the quarter panel. When I picked it up, everyone was SOO nice and took EXCELLENT care of me !! The car was there for quite awhile due to damage that wasn’t obvious when I brought it to you, but I got almost DAILY updates. I felt like one of the family !!!
Thank you EVERYONE that worked on my car ….. you all did a FABULOUS job !!!

Kim Gailey

This is the 2nd time we had our car fixed at Professional Auto Body. I couldn’t be any happier with the quality of service and treatment we received. You really know how to run a business and keep people returning and happy.
Great Job!
Hopefully I will not need your service again but if the circumstance arises I will be back.

Thanks to all of you

Betty Dull

Thank you to everyone at Professionals Auto Body for fixing up my car. You guys were great! From day one, I felt that I was being treated as an actual person and not just another customer. My car looked brand new when I picked it up. I hope not to be involved in another accident, but if I were, I will be going back to Professionals for any repairs. Thank you!

Nicole Decker

Your repair work was outstanding and your professionalism is exceptional. Not only did you make my car look like it just rolled out of the showroom, you successfully navigated all of the details of the insurance arrangements and the car rental for me, and kept me informed of the process and progress on a timely and consistent basis. I can only give you the highest of recommendations to any potential customers, and I would call you without hesitation should I ever need repair work in the future. You have a great team!

Mary L Bravin

Hello,

I wanted to write a quick thank you to the staff at Professionals, especially Dawn. I was recently in an accident, and the staffs were fantastic at telling me what to expect. You treated me very well! Thank you!

Lucas Zimmerman

Thanks for a job well done

Over the past 20 years my husband and I have used the services of Professional Auto Body on a number of occasions on several vehicles. It is always upsetting to have a vehicle damaged. Professional Auto Body has made the process as painless as possible. The staff has always been courteous and helpful. The repairmen do quality work and respond to the needs of the customer.

I wouldn’t take my car anywhere else. Thanks for a job well done.

WS-Sharon Orr

I found Professionals very professional. They were friendly and efficient. I dropped my car off Monday and it was ready Wednesday.The car looked great and was cleaned inside and out.

Sincerely,
John Sgro

I just want to thank everyone at Professionals, especially Dawn. She went above and beyond Her job and made sure everything was taken care of for me. I truly appreciate her dedication to customer satisfaction.

Vicky Baldauf

Thank you, PAB, for doing such a great job on my PT Cruiser’s bumper. It looks great. Aside from a very well done repair, I am most impressed with PAB’s customer service, which is RARE these days. Dawn kept me informed throughout the whole process and made it very smooth. There was no inconvenience to me at all. Not only that, but customers get a free oil change (applicable to any of my cars) and a flower! Wish all the places I do business with were like this…

Karen Kenkay

I just want to say thank you for fixing my Altima and making it look like it came out of the showroom. Brenda, you are perfect at your job making sure that I knew what was going on and even calling the insurance company about a letter they sent me. Can’t thank you enough for how it turned out even going so far as cleaning the interior. I am very pleased with everything, would definately return.

Susan Heininger

I had a past good experience with PAB when they repaired some paint damage to my Jeep and the work was excellent. The work they did after my accident left the Jeep looking literally “good as new”. The first day I took the Jeep back to work one of my co-workers asked me what made me decide to get a new Jeep and when I told her it had been repaired she was really surprised and asked who did the work. Well, I just couldn’t say enough good things about PAB. The friendly courteous service started with Dawn and carried through to everyone I came in contact with. Dawn helped me through the insurance claim and getting my rental car, the work was done in a timely manner and the bonus services they provide were the icing on the cake. I highly recommend PAB and their mechanics at KarPro who do the routine maintenance on my Jeep. Thanks again PAB and KarPro, I’m a loyal customer for life.

Candace Gallagher

The name Professional fits this business. Everyone was friendly and we were treated with courtesy. Our car is back in perfect condition. Thank you !

Jim & Jean McMinn

My husband & I have both used your services and we still would highly recommend you for all our vehicle auto body work. The office staff is friendly and courteous and is anxious to make your experience with Professionals a first rate experience. The vehicles always are repaired as quickly as possible and they do not sacrifice quality for the time allotted. The vehicles are spotless and look as good as new when we pick them up. They even do “litle things” for the customer to heighten their experience and make you a valued repeat customer when the need arises. Thus I always choose Professionals over other auto body repair shops because of the quality work that is done and the friendliness of the office staff. Thank you Professionals for a job well-done.

Tick Hedrick-Sheaffer

What can I say…..PAB is the BEST!!! As soon as a I walked in the door I knew I came to the right place. Brenda’s greeting does it all. Paula was so helpful as well with reassuring my car was going to look like it was brand new again. Thanks again Brenda for all the updated messages you left. Great work PAB!!

Jaime Conrad

I have never hit any animal in my life that has caused so much hassle with my insurance company. Brenda and Paula were very nice to me and explained the steps it would take in order to get my car back to brand new condition. The only downside I would have to say about my experience here is the lack of phone calls and communication I got on what exactly was being done to my car that day and after all considering I had to be in a rental for 3 weeks. Other than that, they handled everything with my awful insurance company who didn’t bother to call me AT ALL. It was a relief that they fixed my car and got the insurance to pay for my factory bumper instead of the cheap generic bumper that didn’t line up with the bolts/screw holes. They took the time to make sure I was satisfied with the work they had done. And they gave me a carnation! 🙂 Thanks you guys!

Kristina Grimm

Just had a tremendous experience with Professionals. I hit a deer for the first time after 48 years driving the back woods of PA. Brenda and the gang kept me well informed of their progress and the finished job looks great. I highly recommend Professionals and am glad I chose to work with them rather than the shop my insurance company pointed me to.

FB~John Forney

Once again Ron & his team did a GREAT JOB . I would never take my truck to any other shop . I think the name PROFESSIONALS says it all
Thank you
Jeff Healy

Many thanks to Brenda and Joe at the Altoona location and Chris in Duncansville for all of their hard work and persistence in getting our Suburban’s back-up sensor replaced!

In July 2012, I was rear-ended and Professionals replaced our bumper. They were very helpful and easy to deal with. Our new bumper looked great!

In January 2013, our Suburban’s back-up sensors in the rear bumper suddenly stopped working.

Professionals gladly examined our vehicle and Chris determined that there was a crack in one of the sensors. Joe said there must have been a hair-line crack in that sensor after the rear-end accident that was not detectable at that time.

They said that with time and normal movement of the vehicle, it caused the sensor to completely crack and stop working.
They were able to link this defect to the original rear-end accident that occurred months earlier.

The other driver’s insurance company was not agreeable to paying for the sensor at first. The first claims rep at the insurance company said they would not pay. Her supervisor was contacted and she also said they would not pay for the repair.

With much persistence by Brenda and Joe, they contacted the insurance rep’s supervisor’s supervisor, who finally understood the cause and effect relationship of the accident and the cracked sensor.

Professionals emailed pictures of the cracked sensor to the insurance company and the repair was finally approved!

I wonder how many auto body repair shops would have worked so diligently for their customer? Professionals persisted in working to get this repair approved, even though it took extra time and effort!

I will definitely recommend Professionals Auto Body to anyone. They are great people who do quality work and really care about customer service! True Professionals!

Sincerely,
Amber Altiero

All we can say is we have the Greatest most Loyal Customers in the Universe…..we will stay as Loyal to you too!

Thank you for all your comments!

Ron Perretta and all of the Great Staff of PAB

I’ve been thinking about writing my comments, for a couple of weeks. My biggest concern was not coming off, as phony or insincere. I say this, because it is almost impossible to believe; that there isn’t one negative aspect, to this repair experience. Well, here goes.

The day after my accident, I put off taking my vehicle in for an estimate; thinking it was going to be the beginning of a big headache. About mid-afternoon, I figured I better get started. I decided on Professionals Auto Body, based primarily on friend’s comments. Professional’s TV advertisement jingle, “When problems begin, we’ll get you out of the fix you’re in”; also came to mind.
At the Professionals Auto Body Altoona location, I was greeted by Paige, Brenda and Paula. Less than five minutes later, my fears of a big headache were put to rest. They jumped right in, gathering the necessary information. They did it, in such a manner; that I felt I was telling a couple of friends about my unfortunate accident. After taking care of some paperwork, Paula began my estimate. She determined that to do an accurate estimate, they would have to disassemble the damaged front end. She asked my permission, to perform the work at their Duncansville location; because it would get my repair done, in a shorter time because of backlog. I agreed and Brenda took care of getting me a rental car. I left their facility, breathing a big sigh of relief. I knew that both my vehicle and I were in good hands. I could just hug those girls and, in fact. Paula did get a hug.

The next day I received a call, from Dawn at their Duncansville location, informing me of their progress. Throughout the repair process, Dawn kept me informed. Never once, did I have to call them. They worked with my insurance company, without any difficulties or problems for me.

One day shy, of two weeks from my initial contact; I received a phone call from Dawn, informing me that my repairs were complete. I arranged to pick up my vehicle the next morning. When I arrived to pick up my vehicle, Donna was completely prepared and everything went like clockwork. She got a hug, in appreciation of her great care. I was surprised, that Ron Perretta came out to shake my hand and personally thank me for my business. Another surprise was the extras: detailing of my vehicle inside and out, waxing of my vehicle after the paint cures, towing, lockout and flat tire service for one year and last; but not least, a flower for my wife. Nice surprises!
When I was ready to leave; their shop manager, Bob, escorted me to my vehicle. He reviewed my repair, their warranty and stressed that if I had any problems or questions; to call him. He also shook my hand and thanked me for my business.

Since picking up my vehicle, I have received follow up calls from Paula, Brenda and Dawn. I have also received a letter from Ron Perretta; again thanking me for my business and advising me of their total commitment to customer service and satisfaction. I feel the owner’s, Ron and Paula, sincere and repeated expression of appreciation; for my business; quite remarkable.

Oh, and what about my repair? Absolutely PROFESSIONAL! My truck looks as good as new. ( Although I’ve written these comments and had the direct contact, my wife Bonnie; is just as pleased.)

Thank You;
George M. Sultage, Sr.

PS
Brenda, I haven’t forgotten I owe you a hug.

I had a meeting with a tree earlier this winter… needless to say the tree won !!! I took the Isuzu to Professionals (that came highly recommended ) and so very glad I did. The employees are super, the service was fantastic and the outcome of the vehicle was great. Couldn’t even tell that I had hit the tree. They went beyond the expected to work with getting me a vehicle to use while mine was being repaired and kept me updated on the progress. I would refer these people to anyone who needs assistance in vehicle repair. They are simply great.
Thank You,
Chrissie Stevens

I came to Professionals because I didn’t want to deal with any headaches. The staff made things as easy as one can imagine. The best part is you won’t need any Advil if you chose Professionals Auto Body!

-Jimmy Gehrdes

As a first time customer I wasn’t sure what to expect, but from the moment I walked in the door of Professional Auto Body I was treated as if I was family. I wouldn’t take my vehicle anywhere else. Professionals goes above and beyond what you would expect, and the quality of the work and the way they stand behind it shows that they truly care about the customer. Taking your vehicle anywhere else would be a mistake. I especially want to thank Dawn, Bob, and Ron for their excellent attitudes and grade A service. My car looked brand new inside and out. If you want the best quality work, and the best customer service, choose Professionals Auto Body.

Thomas Enck

Just want to thank you. When they say you go above and beyond it’s true, I am very happy with the work.

~Lori Jeffreys

GREAT SERVICE! Bob and Dawn are terrific!

~Ralph Scott

Dawn is VERY nice to deal with. You don’t get this kind of service from anybody today. Thank You so much!

Very satisfied and i will be a customer for life..and so will all my family..to everyone what a wonderful job. thank you thank you

Lou Shirk

I just love everyone at the Duncansville location. My car had extensive damage as a result of running over a boulder from a rock slide. When I pulled up to the shop I was so excited to see my car sitting there as if it was the day I picked it up from the dealership. Shining and beautiful! As soon as you walk in the shop you are greeted by Dawn who always has a smile on her face. Every employee that I have met at that location, this being my second time needing them, has never treated me with anything but the utmost kindness, respect and answered every question I had. I love the fact that I never have to worry or be concerned about anything. Dawn kept me updated with what was going on with the repairs. They made sure that I had zero concerns before I left. I will never go anywhere else to have my repairs done and tell everyone about them.

geane mcdaniels

I had my vehicle repaired at Professionals Auto body after a brief collision with a guardrail. I went to professionals and they took care of everything by contacting the insurance company. They did a wonderful job on my truck, cleaned the inside, cleaned the windows and the dashboard. Brenda took time to inform me of the progress of my vehicle every other day. I highly recommend Professionals Auto Body. The team Of Professional took really good care of me and my vehicle. Five star Auto Body shop.

Christian Jackson

A big thank you to Professionals Auto Body. We originally took it to the Altoona location. Everyone there was great! They suggested we take our van to the Duncansville location to get it repaired quicker. They were amazing! Thank you to Bob, Dawn and the rest of the staff. They kept us updated almost every day on the progess of the repairs. They went above and beyond what they had to do for us. When we picked up our van today, it was detailed inside and out. I could not have asked for better service. They were definetly working for us and not the insurance company. We will highly recommend them to anyone needing vehicle repairs. These guys truly are the PROFESSIONALS! Thank you so much!

FB*Michele Love

Just a word of Thanks! As I was driving home my 2005 Jeep Grand Cherokee it looked and felt like a new vehicle! Great Job! I was very satisfied, and very thankful for being in the loop the entire job! I would definitely tell others, and recommend your services to anyone! Again, Job Well Done!

Michael Melice

THANK YOU to everyone at the Altoona location!! My car looks amazing!! Excellent customer service, I will be a return customer if ever needed.

Melinda Green

Excellent service from start to finish, and the car looks like new! Thank you!!

Judy Himmelein

I would recommend professionals to anyone that needs their car or truck repaired they really care about the customers they have outstanding service that meet and exceed your expectations you guys are truly professional thank you so much

Jeff Hallett

Thank You to Dawn and everyone at the Duncansville location ♥ I love my car and to have my mind at ease when you all have it after the accident is a blessing!!! My car is as beautiful as it was the day I drove it off the car lot 3 years ago. Thank You from the bottom of my heart!

fb* Geane Bradley McDaniels

Just picked up our Madza Protege. We could not have been treated any better if we were family! Brenda is absolutely the best at making you feel like you are the only customer they have. The daily update calls are wonderful. When we went to pick up the car we noticed a light lit on the dash that was not lit before the accident and there was no hesitation on getting it looked at for us. We had a car less than 24 hours later with problem resolved. I pray I never need them again but would recommend them to anyone looking for quality work from a caring company!!!

Sheila Pringle

Have always been a fan of Professionals Auto Body, fortunately I have not needed them much but recently I scratched the bumper on my 2011 Chevy Malibu and took it to Professionals for the repair. They could not have been more accomodating from the estimate to the finished repair. Dawn helped me so much getting the rental car and even having my car backed in for me when I went to pick it up since I walk with a cane. I highly recommend Professionals for any repairs you might have.

Gale

Just picked up our Honda Pilot. Professionals did a great job on the repair. Brenda keeps you posted on a daily basis as to the progress of the repairs. They also handled the insurance company and ask if we needed a rental car. We have used Professionals in the past and was very satisfied then. I needed again will only use Professionals.

Ken and Carol

Just picked up my jeep from the Duncansville location today. Yeah Thank you guys for the great service and the jeep looks great. You guys are the best and I would recommend you to anybody.

FB-Helen Guyer

Kristy, as you might of heard us say, all insurance companies are not the same. You would think the biggest are the better, our customers have found that’s not true. You would think the insurance companies that are spending millions on advertising are the best, our customers have found that’s not true.

What our customers have also found is you don’t know how good your insurance company and agent is until it’s time to reimburse you for your loss. Short paying claims allows Billions of dollars to fall to the insurance companies bottom line. It allows agents to get paid bigger commissions and bonus money from the insurance company. Everyone wins except for the people paying premiums who expect their insurance company to live up to the contract (policy) they have with their customers.

Go to http://www.professionalsautobody.com/rate-an-insurance-company/ and choose wisely!

Thank you for allowing us to service and help with your claim.

Ron Perretta and all of the PAB staff

Dave, we apologize for the time and the read out, the read out is here for you to either pick up or we can mail it to you. Thank you for your feedback, it’s helps us get better at servicing our customers.

Ron Perretta

I would like to take the time to thank everyone at Professionals for the amazing customer service! I have never been through an accident that required my vehicle to need body work; so I had no idea where to take my car or the steps involved in getting it fixed through my insurance company. I am so very thankful we chose Professionals!
The staff at Professionals took time out daily to update and inform us of every step.
We actually had some issues with our insurance company through this mess and will most likely be choosing another company to take our business to. However, thanks to BRENDA I knew how to handle the situation! I cannot even put into words how much we appreciate what she did for us! She went beyond the requirements of her job and helped us through the process of getting what we needed and deserved through our insurance company! Without her help we would have probably been taken advantage of through our own insurance company! The whole staff at Professionals made a lasting impression! They even took a stroller out of our car for us without me even asking anyone to!
Thank You from our family to everyone at Professionals who had a part in helping us!

Kristy Hicks

On December 27 my daughter was involved in a minor traffic accident with my new car .Fortunately no one was injured. With a brand new car and ignorant to the fact of which credible repair shop to render service, I decided on Professionals Auto Body. Immediately I was impressed with the customer first, professional business atmosphere .After dropping my car off Dawn had the rental car ready so there was minimal wait. Throughout the process I was kept informed of the statist of the car (Thank You Dawn) When I picked up my car after the job was complete they sent a tech. out with me to go over every aspect of the repairs and answered any question I asked (very professional).The car was perfect and I was completely satisfied with the total experience. Thanks again to Dawn and Professionals Auto Body

Sincerely
Terry McDonald

Went to Professionals Auto Body’s KarPro to get an oil change and wheel alignment and was disappointed with the customer service I received. I had an 8:00 am appointment and I was not told how long the service would take, I don’t mind waiting and 1 hour and 45 minutes as long as I can prepare for it, then I didn’t receive a print out before or after the wheel alignment as the invoice states. I’ve had 3 auto body repairs done in the past at Professionals with great results and great service.

Dave Powers

My experience at Professionals was well-pleasing. Everyone was so kind and courteous and seemed to go out of their way to make me happy. They kept me informed at the progress that was being made on my car and in restoring my vehicle they went above and beyond the call of duty with some of the extras they provided. I am very pleased with the finished product and highly recommend them for the truly professional way they treat the customer and do their work. They are well named – “Professional.”

Pastor Gary G. Dull

You take care of everything! You are the whole package, I’ve never been treated so well. Just keep doing what you do. Good team work!

~Pamela Riley

I went to Professionals Auto Body in Altoona for a bumper replacement. They did much more than replace the bumper. I was in and out on the same day and much to my surprise, they washed the car and cleaned the inside of my vehicle. They were very courteous and took care of contacting my insurance company to get a better bumper than the one that was designated.

I would highly recommend Professionals Auto Body.

Thank you so much.

Ilene Confer

I’m very happy to say I am very satisfied with the service I received. It is comforting to know Professionals gives such good service.

Sara Jo Kuhn

Your service & followups are outstanding. I couldn’t ask for better service.

~Vickie Doeing

~I think you do an excellent & courteous job. You ARE Professionals

For all at Professionals Auto Body:

I cannot express enough, how truly and completely satisfied I am with the repairs done to my 2008 Honda Civic. I have used Professionals at least 3 times in the past, and this last unfortunate accident, there was not even a question in my mind as to where I would take my car for repairs. I have been so satisfied every time. As for the customer service, Dawn is the greatest asset to Professionals. They are lucky to have her, and I am truly appreciative of her knowledge of her job. She does it well. Bob is also a great guy to deal with, well done Bob.

I can’t thank you enough.

Kellie Delozier

My oldest daughter has had several cars reparied at Professionals Auto Body and we have always been amazed by the quality of their work and additional detail that we have not seen at any other repair facility. So when our younger daughter recently hit a deer, there was no question of where we want the car to go for repar–Professionals Auto Body. Even though we live an hour away, we wouldn’t go anywhere else. Their service is always exemplary & our most recent experience was no exception.

During this most recent experience, had a tremendous amount of difficulty with our insurance company trying to persuade us to go to one of their authorized repair facilities for our repairs rather than to Professionals, but despite the convenience of our auto insurance company authorized centers being closer to us, both repairs and customer service have proven to be well below standards & less than satisfactory in past experiences when compared to Professionals.

During this most recent experience, our insurance company delayed the repairs by refusing to go on site when Professionals found more damages than the insurance estimator had initially written up. The insurance company continued to try to get us to take the car elsewhere throughout the repair process by forcing us to have the car taken off site, mid-repair, to their authorized wrecking yard for their estimaor to reassess the additional damages. We believe that this tactic was to try to get us to take it elsewhere to finish the repairs. Then when we insisted that the car go back to Professionals, the insurance company battled us for weeks refusing to pay for the additional damaged parts saying that Professionals should use old, damaged parts over again. Professionals was insistant that they not lower their quality standards to using damaged parts and; we are grateful for that. Who on earth would ever want that?!?!

Brenda at Professionals went above and beyond, staying in touch with us every day on the progress of the insurance company battle so that we could work through the issues and get the car repaired properly….not with damaged parts as the insurance company wanted.

We value the quality of repairs and workmanship that Professionals Auto Body technicians perform so much that we are now looking into switching auto insurance companies to one that will collaborate with Professionals, to ensure that we can take all of our future repairs to Professionals for quality repairs without difficulty.

Given the choice between my current auto insurance company’s performance and Professionals Auto Body’s performance during this recent experience…..we choose Professionals Auto Body! They even went above and beyond to make the car look better than it did prior to the accident!!! I recommend Professionals Auto Body to anyone in need of car repair…you won’t go wrong!

Rich Truax

This is not our first experience with professionals. i hope we will just stop by to say hi for a long time. however, if we need any repair we know that this is where we want to have our service done. the people are great and your car is perfect.

Lynne Sullivan
FB Comment

A big thanks to Professionals for doing a fantastic job repairing my car and making it look better than new!

Alitta Fink
FB Comment

Recently we were involved in an accident. We didn’t have our new car a month yet when it had happened. I brought my car here because of there reputation and i was not disapointed! They were great. Constant calls with updates on the status and progress of the repairs. In the end they returned my car to its show room look. I couldn’t be happier with the way they treated me and the work they did. I recomend them to any one who needs body work done to their car.

Dan Keresey

Thank you for the excellent paint and repair work to my 2011 Toyota. Paint match is perfect, thanks for the loner car and Brenda for your friendly service.

P. Imler

Dear Paula & Ron,

When my new pet Nissan Xterra received a rock dent from a passing truck, I had to decide which auto body repair shop to use.
From the moment I walked in your door, you created confidence that you and your staff would give my vehicle the best work possible; and care for my car as I would want- and I’m particular!
The repair is excellent, the paint match is exact, and my vehicle was cleaned and even the tires had a coating of treatment on them when I picked up my car!
Thank you for superior work and your personal care!
I recommend your business to anyone needing your services- they will not be disappointed!

Best,

Scott P Brown

Mike, we wish you wouldn’t have too, that’s why people use our Insurance performance chart on our web sight when choosing their insurance company and switching.

Ron
FB

Yes, I forgot a shoutout to Erie Insurance. Better coverage, better service AND lower cost than State Farm. Wish I had not learned that lesson the hard way.

Mike Brock
FB

Mike, thank you! Wasn’t Erie Insurance a lot easier to deal with then State Farm? Not all insurance companies are the same and Collision centers? Thanks again Mike!

Ron
FB

Just a quick thank you to Dawn, Bob, Ron and the rest of the crew at PAB. You did an EXCELLENT job on my VW Tiguan. After my deer collision last year, your work was so good, I didn’t think twice about taking my vehicle back to you. And I live 2 hours away from your shop!

Mike Brock
FB

Just wanted to say,I am VERY happy with the repairs and service at Professionals Auto Body.Truck looks better now than the day I bought it.Thank you!

Ed Rocnkwell
FB

Duncansville shop,
Only having lived in this area 10 years and never needing auto body work done, after my wife hit a deer I thought who can we trust to do the repairs? Well I can say who we decided to do the repairs was the best choice. I am VERY happy with the repairs.The truck looks better now than the day I bought it. I was shocked at the service, calling to let me know the status so we wasn’t setting here wondering “have they done anything yet?” I would recommend this auto body shop to everyone. Keep up the great work, there are NOT many business like this today. And we will be getting detail work there in the future.

Thank you Ed and Sheila

Just got my 2007 Mustang GT repaired after a slight fender bender on Pittsburgh’s Expressway. The Staff here at Professionals was great from the start. The repair turned out Awesome! I am very particular when it comes to my vehicles. The staff was very courteous and worked with me through every step of the process. I would definitely use Professionals again if needed, and I will recommend this company to all my friends and family. Thank you Professionals Staff.

Bobby Moore

I recommend this company — they treat you well from start to finish and do an excellent job.

Mary Aiello

Steve, its loyal customers like you that’s made us what we are. Thank you, we cherish your comments, we will continue to earn your comments and work hard for your continued business and referrals.

Enjoy your retirement; you’ve worked hard for it!

Ron Perretta

Ron and the entire team at PAB,

Thanks Professionals Auto Body. As always your service, repair work, and professionalism were outstanding. Special thanks to Bob and Dawn who helped me through the entire processes including working with the insurance company and car rental agency.

Sincerely,

Steve and Barb Gerhart

You guys did such amazing work on my sons car, whenever he got home from afghan he was so pleased with the work you did.

Thank you we would reccomened anyone two you!

Constance Cowher
(FB)

Hi to everyone at Professionals,
Thank you for your friendly customer service and great repair work. The car looks great. Would be happy to refer you to others who need help.

Thanks for everything.
Leslie Ann McCurdy

Hi Everyone at Professionals,
I’d like to take this opportunity to thank you for all your help , courteous service and a job well done! Thank you too for all the phone calls about insurance matters that made me rest a bit easier!Your thoughtfullness means more than words can say.I was so impressed when I got my car back as to how clean it was both inside and out. Love all the perks too!! You are the BEST!!

Linda Fochler

The work done on my 2009 Toyota Tacoma was first class. The staff was very accommodating and friendly Thanks again Dawn and staff!

Phillip Kearney

Thank you for the excellent service. It has kept us coming back multiple times over the past 10 years or so! You make a stessful situation much easier. We always know our vehicle is in good hands. Brenda and Paula are wonderful~

Kathy & Ed McGarvey

The service I received while my car was being repaired Was unbleviable. Ths staff esapecially Brenda hepled with everything. Iv’e had work done with your company in the past and if I would ever have the need would use your company again. Thanks for all the good service you gave me.
Your company name says it all because you are truly professionals.

Thank you,
Carl Emmert

Thanks for working through a difficult run with the insurance company of the guy that hit me. You did a fantastic job with the car and I appreciate you looking out for me, even when the insurance adjuster wanted to skimp!

Your staff is superb!

Pam Fuller

Thank-You 🙂 Fast service. You did a wonderful job 🙂

Kurt Laich

just wanted to thank everyone who worked to repair my car u have done a wonderful job

elizabeth miller

Consistently good service each time I ask for repairs — most recent visit being this month (August 2012) and going back to 1996. The workmanship is always superb, the front office folks (Dawn & Bob) helpful and kind. Only good things to say about this company.

Dave Aiello

I just want to thank Professionals for doing an excellent job with my trail blazer. This is my second experience with Professional and once again, they did an excellent job.They really care about the person and their vechile. Most of my interaction was with Brenda. She kept me well updated with the progress of my vehicle and the insurance issues. I believe customer service starts at the door and through communication and that showed in Brenda’s bubbly and kind personality.

Thank you
Lisa Williams

First of all, “hey Paula” get a load of the spelling of my name!! It’s correct!Lol!! Now I’d like to say “Thank You” to Paula & Brenda for all they did to help me thru my ordeal! They certainly went outside the box & it was greatly appreciated! Mr. Paretta, who didn’t know me from Adam, offered to help & I will not forget his kindness. My car was fixed in a timely manner; I was kept up to date periodically & what an excellent job they did! God Bless You & Keep up the great customer service!! Miriam Frederick

Dear Professional Auto Body Team Members,

I want to take this time to thank you so much for repairing my Honda. After my father passed away I inherited my fathers car. This was a part of him for me to keep. After my daughter wrecked my car I was so upset but I knew that you repaired another car of mine in the pass so I knew where I wanted to take it. It looks amazing and I will tell all my friends that YOU took the time and effort to report to me on a daily basis how my car was being repaired. Thank you so much.

Another satisfied customer,

Helen Hardy

Dear Paula and the rest of the Professionals team,

I brought my Xterra in after an accident with a deer. Professionals was great from the beginning. My insurance did not act very fast and Paula did all she could to rectify that situation. I was updated frequently about the status of my car and I was told about any supplements. When a third party grill did not look right, they fought for the original Nissan part. When I picked up the Xterra it almost looked like a brand new car. I would recommend Professionals to anyone. Thanks again!

Bryan Cranage

When I turned my vehicle over for repair I was kept up with the progress and when there was any change I received a call. When I got my vehicle back it was as if the accident never occured. The staff was a pleasure to work with.

Diana McCulley

Just have to tell you that you did a great job on my Honda. This was my dad’s car that I inherited from him when he passed away and to me it’s a part of him. When my daughter wrecked it I was crushed thinking it would never be the same, but knowing the work that you do and did for me before I knew that it would look like new. You did a awesome job on it and I am so satisied. Thank you from the bottom of my heart.

Helen Hardy

Got my completed car back after i was hit. I can’t believe the outcome. They went over and beyond on all aspects of my repair and was extremely patient with me while i was dealing with a horrible insurance company.
I would not recommend state farm to my worst enemy!!

Joe Reader
FB comment

The staff at Professionals is the bomb, and their work is second to none! What a great looking car I have again after the damage was repaired. Highly recommend this business!

Connie Mascio
FB comment

Thanks for the fantastic work on my Kia! Its nice to know that it was fixed the correct way with the right parts. Also thanks to Dawn for always keeping me in the loop on the progress being made!

Patti Lynn
FB comment

I want to thank Professional’s Auto Body for fixing my bumper. You guys did an awesome job and in a short time frame. Glad to have my car back just in time for Easter. Thanks again.

Kim Dietrick
FB comment

I look at your FB page daily. Play in every poll. You guys “KarPro” did a great job with the oil change. And when we need another, know who we’re calling….. Yup! You guessed it you guys!!! 🙂

Genna May
FB comment

I want to thank Professional Auto Body of Duncansville, PA. for the fantastic way they treated my son Joshua in his car repair(s). Yep, that’s plural folks. Josh has had a string of incidents that someone should write a Country Song about. First a deer decided it wanted to be a hood ornament. Then the very evening his car gets out of the shop, someone hits and runs him at a convenience store. Insurance took care of both repairs, minus the deductible of course. So he has his car back about a week and his brother Sean notices that his rear bumper is being melted by the exhaust. It seems the exhaust was bent out of shape just enough that it caused the fumes to be directed at the bumper. As far as we can figure this happened even before Josh bought his car. So back to Professional’s we go. They repaired the exhaust for the estimate they quoted, and then they replaced the bumper for free. I am very impressed with their generosity. Josh’s car looks great. Thank You Professional Auto Body.

Dennis McGeehan
FB comment

Just a word of thanks to “Professionals Auto Body” for the efficient and professional way they handled the repairs to my 3 month old Malibu after I hit a deer a few weeks ago. I was impressed with how they kept in touch with me during the repairs, and the courtesy they extended. Car looks just like new. Thanks and keep up the good work. I will recommend you highly to any friends who need repair work done!

Laura Lenz
FB comment

Paula and Brenda were a pleasure to deal with. They made sure I knew what was going on at every step. I will definitely recommend you to others.

Christy Potts

We are not Facebook fans, but we want you to know that your “brand” of service always includes a smile as well as thorough, professional service. We have used your services both voluntarily (refurbishing paint job), and following accidents. The name “Professionals” is right on, start to finish! Your attention to detail, both keeping us apprised and to the actual repairs is, in our opinion, unmatched in the auto repair business in the area. The extra “courtesies” you extend to customers are so thoughtful. Especially the final detailing, with a capital “D”. Our “previously owned ” car was returned and looked better than when we bought it. The topper was the time you took to make a small cosmetic repair to a parking lot ding on the opposite side of the car that had nothing to do with the accident! The world needs more good people like you. Continued good luck

Judy Tormey
This comment was emailed

Well I hit two Raccoon in my brand new car! And professionals had me in and out of there so quick! I was very pleased with the work and the professionalism of the company. Brenda at the greenwood office was very nice and welcoming! If I need body work or any kind of work done again I am most certain that I will choose Professionals Auto Body again! Thanks again guys!!

Kayla Glass

I just got my car back from Professionals. Dealing with Professional was a breeze while working throught my insurance company. They were prompt, informative, and PROFESSIONAL. Their name suits them well.

My car was returned to me well done, neat, and clean. The repairs and paint work are great. I highly recommend them for any body work you need done.

Kudos to the staff. They know how to treat a customer. I was very pleased – down to the lovely carnation I was given when the car was returned to me.

Kathy Bonerigo

Thumbs up to Professionals Auto Body. My repair looks great and my truck was back on the road very quickly!! You did a great job keeping me up-to-date on the repair and your customer service is outstanding. I definitely recommend Professionals Auto Body for all of your auto body repairs!!

Thanks,
Chris M. Lawson

Again I want to thank you all as I have again needed your services. I am very please with all the body work and painting. Bob and I felt like we were getting a new car. This thank you goes to the staff at Altoona office and the Duncansville shop. The service was fast and they kept me well informed about how it was coming. 🙂 Will definitely refer your company to others.

Catherine Wills

You are Professional in every sense of the term. From the day I dropped off my
truck I was treated as if I was the only customer you had that day. What really
surprised me was the daily phone calls and messages keeping me up-to-date with
the repairs. What would have taken any other body shop a month or two to
complete, you did in two weeks which showed me that I wasn’t just a customer
with a number. It has been over 20 years since I’ve used your services
previously and you still are the best at taking an unpleasant experience like an
accident and turning into a positive situation while you are doing the repairs.
I would recommend your company to anyone needing repairs done.

Thank you so much,

Charles Kimmen

This is the second time we had a car done at Professionals Auto Body. They did a great job each time. We are very happy the way the car looks and how we were treated.

Thank you for a great job.

Sydney Dixon

I would send everyone I know to professionals for repair work. Professionals Auto Body does a great job. My Saturn
looks great.

Sydney Dixon

I would like to thank Professional Auto Body and all the staff for doing a beautiful job on my 2012 Nissan Titan. I really appreciate the up front no bull customer relations that they do to get you in, set up all insurance red tape, and putting you in a new clean rental. I would highly recommend this auto body shop to anyone, and will go back again. Thank You very much. Marlon Wilson

Wanted all of you to know how happy I am with the repair done to my 2010 Toyota Corolla S. The car was gorgeous when I got it back. The interior was spotlessly clean which is much appreciated. Everyone there is to be commended for your caring attitude and your talent to bring car back to showroom condition. No one can touch your work….It is FLAWLESS. Thank you Brenda for all your help; and, of course, the phone calls. Thank you Paula your guidance and making sure the car met your standards and mine. Many thanks again to everyone. Nancy K. Greiner

I had no idea what to expect when we were in our first accident. I chose Professionals because they were highly recommended by friends and family members. Immediately I was given a temporary replacement vehicle, which was not covered by my insurance, and walked through the entire process. I was notified through every step of the repair and painting process and charged no additional fees, yet provided with extra services free of charge. My car was completed in very little time and is more flawless today than it was previous to the accident. I have no complaints at all, only gratitude for excellent service and quality.

Jaime ScheelerALTOONA

Exceptional customer service provided by Dawn. She made the entire process so easy. From keeping me updated to dealing with the insurance company, outstanding! Your service department, staff was friendly, went out of their way to make sure I was satisfied with my final product. Would recommend again and again! Thank you for everything!

Suzy

Just want to let you know your service is amazing. When you say it is all about the client you truly mean it. The job that you did on my Toyota Camry was amazing. I refer Professionals Auto Body to anyone who is looking to get their car repaired. Thank you for your service you are the best in Altoona! 🙂

Sincerely,

Vanessa Rodriguez

I want to thank Professional Auto Body of Duncansville, PA. for the fantastic way they treated my son Joshua in his car repair(s). Yep, that’s plural folks. Josh has had a string of incidents that someone should write a Country Song about. First a deer decided it wanted to be a hood ornament. Then the very evening his car gets out of the shop, someone hits and runs him at a convenience store. Insurance took care of both repairs, minus the deductible of course. So he has his car back about a week and his brother Sean notices that his rear bumper is being melted by the exhaust. It seems the exhaust was bent out of shape just enough that it caused the fumes to be directed at the bumper. As far as we can figure this happened even before Josh bought his car. So back to Professional’s we go. They repaired the exhaust for the estimate they quoted, then they replaced the bumper for free. I am very impressed with their generosity. Josh’s car looks great. Thank You Professional Auto Body.

(FB) Dennis P. McGeehan

The service was excellent & Paula & Brenda were so very nice. I can’t stop telling everyone I talk to about it.

~Helen Caminti

Reading the remarks, we found everything we had wanted to say has already been said many times over. So- we will just say thanks for the terrific customer service (Brenda and Paula) and thanks for the great work on our Element.
We sincerely appreciate it.

Joe and Norma Bayer

I was shocked and so very pleased when I got my car back after repairs! My car looks like brand new inside and out! Everyone we talked to was wonderful, courteous, patient, and very much willing to explain everything in perfect detail. Everything was reasonably priced and all the freebies are awesome! Now I know, I will never take my vehicles for repair anywhere else! Love, love, love this place!

Crystal

I just wanted to thank the staff for everything…..Professionalism, Courtesy, Communincation, Friendliness! Every step of the way someone would call to let me know the status of my car. I sincerely appreciated it. I am completely satisfied with my car and you can be sure that I will refer people to your business. Thank you again!

Amy Day

Your team was very efficient; loved that they talked with the insurance company and I did not have to worry about that.

~Sue Delozier

Everything was excellent, Brenda is the best customer friendly person I have ever encountered.

~Kathy Lenhart

Excellent work was done on vehicle, fast service and courtesy was very appreciated.

~Michael Brown

The shop did an excellent job, I’m very, very satisfied with the color match on the car. Thank you!

~Dan Laratonda

Awesome Job! Great people skills & customer service. Dawn and Brenda are great!

~Monna Cotorelo

Very satisfied! Thank you Dawn!! You really made a very stressful situation easier!

~Kaye Bouslogh

Best service I’ve ever experienced anywhere!

~Connie Beare

Best service I have received anywhere. No wounder you rate Hometown Favorite.

~Linda Steale

The little things you do make the difference.

~Wm Mellery

Everything was great and working with Brenda. She helped salve a bunch of problems!

~Georgie Hauser

This was the best customer service I’ve ever experienced. Everyone was so kind and helpful. The updates were great! And most importantly, my car looks fantastic!!

Sharon McCleave

I am so impressed with Professionals Auto Body! It was a great experience from beginning to end. I never had to worry about a thing. Insurance payments and getting a rental car were handled with a breeze. I love the extra perks that were given to me (free wax, cleaning, and even a flower)! The staff was incredibly nice, professional, and easy to talk to. I wish more companies were run like Professionals! Thank you so much for doing a great job on my Rav4. You can’t tell it was ever damaged. The quality of the job you did in repairing my vehicle as well as how courteous your staff is speaks volumes about the kind of business you are. I highly recommend Professionals and will only do business with you in the future!

C. Dawson

Dear Professionals Auto Body

I would like to express my gratitude for the excellent workmanship on my Endeavor!Special thanks to Brenda in dealing with the insurance company (it would have been extremely difficult to manage with my work). I would have no problem in recommending “Professionals”!

Sincerely

M.Susan Delozier

I’ve never had any problems with the quality of service on any of the repairs I’ve had done at Professionals Auto Body.
The staff is extremely helpful and kind. I wouldn’t hesitate to have my vehicle repaired there again. Thank you very much.

Calvin R Blontz Jr

Job well done.you done a great job on my car you cant even tell it was ever damaged.Thanks for treating us so good.Ill always bring my car to you when it needs repaired.

Jamie & Gabriele Richardson

Professionals Auto Body is like family to me. They are very professional with services and the work done on the car is top service. I love Paula and Brenda. They always keep you on track with time, rentals and precedures being done to the car. Thank you for everything.

Chris

Connie, yes we do appreciate Dawn and Bob sometimes :), we all care a lot for our customers. Thank you for your comments and support. You are so right, service and pride is so lost today, it’s such a shame, we refuse to be like others.

Thanks again,

Ron Perretta

Dear Professionals:

Having my car damaged in a parking lot mishap was a bad thing. Working with Professionals Auto Body was a good thing! I have never been treated so kindly, professionally, and responsibly as I was with Professionals. I will highly recommend your services to anyone with auto body needs in the future. You are truly one of a kind in today’s “anonymous” world. Keep up the good work. Dawn and Bob, you were tremendous professionals. I hope your bosses appreciate you. I assume that they do or you wouldn’t be the kind of employees you are!!!

Connie Bearer Mascio
Ebensburg

I had problem’s with the insurance company approving the part’s that needed to be replaced, to make my car like new like it was before the accident. The management at professionals fought to make sure I got what my car needed to do the job right.
Because they showed me that Quality is number one and that their concern is the customer foremost, I have no problem strongly recommending them to anyone.

Thank’s again,
Michael Silliman

I was very pleased with the personal commitment towards me during the repairs of my vehicle, I was delighted with all the employees.

~Walter Betar

Very pleased with what you did. You make it a pleasure to have repairs done. Keep up the good work!

~Tina Houck

What a great job you did on my Grand Vitara, looked and smelled new again. Thanks for giving updates and the loaner car is a great service. Dawn is very nice to work with, very friendly in person and on the telephone. My husband and I will be a return customer.

Mamie Mann

I was hit by someone in a parking lot, the first thing, after getting their insurance info, was to head to Professionals to get it repaired. I’m glad I did. I went right in to get all the paperwork started, and they were actually waiting on me to get my car in. When I dropped it off and passed their facility just a few hours later, it was already in the shop being fixed. Work was done quickly and very good. Getting my car back was only delayed for one reason….the other person’s insurance company. State Farm didn’t return phone calls and didn’t do supplemental inspections; both when they did show, and when they were scheduled to do one but just completely didn’t show at all. My experience with them was so bad that we are looking for another company to handle our homeowners insurance. But my kudos to Professionals for quick and great work to get my car repaired and returned to me. Will recommend to friends that need work, thanks.

Brian Wike

Professional Auto Body was excellent to work with. We appreciated their calls to update us on the progress of our car. When we picked up our car, Paula was great to work with and explained everything to us. If we need our car fixed again, we will definitely go back to Professionals.

Bill and Daniel Roland

I want to first thank Dawn for outstanding service. She is always friendly on the phone as well as in person. She makes you feel important and keeps you informed. The repairs to my car were better than I expected, original Hyundai parts were used not remakes. I will always use Professionals Auto Body to fix my vehicle when the unfortunate happens. I want the service that I have come to trust and rely on. Thanks for all your hard work.

God Bless

Deb Heaster

Professionals did a great job on my truck. They kept me informed of the process, were very curtious, and did the job promptly. I would refer them to anyone I know for service.

Sincerely,

John Cooper

I was in a minor accident and didnt know where to have the damage repaired. I thought of Professionals because I live near their shop. From beginning to end of the process, I have never been treated so special. I did not have to do a thing. They took care of everything from repair work to coordinating with the insurance company and to the rental car. It was a very pleasent experience. I would highly recommend them to anybody who needs work done.

I want to thank everybody for the professionlism and the laughs we had. I will always go to Professionals for any need they can do for me.

Sincerely,
Debbie Ferguson

To the staff at Professional Auto Body especially Dawn, I was very impressed with the service I recieved. The repairs were perfect, the extras you gave me were awesome. You truely do live up to your name and I will never go anywhere else for auto repairs. I will definately recommend you. Thanks again for your promptness.

Sincerely,

Cathy OBrian

I want to thank Professionals for their service. You named your company right, all of the staff are truly professionals. Thanks for keeping me informed of the progress of my repairs. My car looks like it just came off of the showroom floor. You took the time to answer my questions. Thanks for working with my insurance co. Took the worry from me. God Bless all of you. Keep up the good work

Carol Branda

I would like to say thank you so much, you felt like family to me! Again!
Thank you, God Bless 🙂

~James Paul

Dawn Rocks! Erie is Awesome! I was so impressed I invited my friend to see your facility and experience the customer service.

~Michelle McIntyre

When I called Professionals, the first thing that I said was “I’m calling because of your ads–see? Advertising works”. And I have to say that they lived up to their ads which is not the norm today. I was kept posted by office staff all along the way to my car’s recovery from the deer attack–which is really bad when driving a convertible! But my car looks as good as it did when I bought it 4 years ago. Thank you for giving me my beautiful car back!

Gratefully yours,
Kathy Fink

I felt that I received the Red Carpet treatment! The daily updates were unexpected…GREAT! The oil change, wax, road side service…again, unexpected but awesome. I picked my car up at 4:15…I have already told 5 people about my experience. I was even walked to my car!
Oh…and by the way…my car looks great!!

Michelle Laratonda

Nice to read your blog

Ashlee

I had my first ever experience with a collision and the subsequent repair process following a deer strike. My truck had major front end and internal damage and ultimately needed to be towed. I filed the claim with my insurance company the night of the accident, and made contact with Paula at the Professionals Auto Body (PAB) Altoona office the next morning. This pleasant first contact with Paula set the stage for the rest of the repair process. She was very kind, informative, and put me at ease by informing me that PAB would take care of everything and return my truck to its original condition. My truck was ultimately towed to the Duncansville office since they had a lower work load, and this would result in the quickest turnaround time on my truck. I then had the pleasure of working with Dawn. She was excellent with leaving me messages with updates on the status of my truck restoration. I did not have to do anything other than file the initial claim with my insurance company. This is awesome!!! I cannot say how pleased I was to see my truck on the day I picked it up. I think its condition can be best described by quoting my wife when she said, “It’s like the collision NEVER happened.” PAB went above and beyond with a lot of extras such as not only detailing the outside…but the inside also!!! It smelled like a new truck. The attention to every detail, no matter how small, was remarkable! Although I have no prior experience to compare this to, PAB has earned my respect, and they will certainly be the business I turn to if I need these services again. Thank you Professionals Auto Body!

Todd A. Fortney

I just picked up my truck from the Altoona location and I can not say enough how pleased I am with it. Brenda and Joe and the entire staff were helpful and courteous. They returned my vehicle to me in mint condition and in the time that they told me it would take. I have dealt with several other body shops mostly outside of the area and I have never received the service that Professionals provides. They kept me up to date on what was taken place with my vehicle everytime the status of the work changed. I will definitely recommend them to others. Thanks again for the excellent work and the ease of the process.

Ken Kramer

Everything was great! Thanks to Brenda and Joe for everything & all the little extras. The work was excellent!

~Robert Bacher

Thank you for being so thorough and second for making a difficult situation a positive experience.

~Jim Steiner

You do a great job with the service we received, you can’t improve it.

~Bonnie & Carl Pletcher

You guys are wonderful, I wouldn’t change anything.

~Wendy Ehdrdt

I wouldn’t know how you could improve your service, you are already the best.

~Kathleen Wagner

Outstanding service!!!

~Ralph Scott

Top Notch-Don’t change anything!!

~Kris Young

I just picked up my truck from the Altoona location and I can not say enough how pleased I am with it. Brenda and Joe and the entire staff were helpful and courteous. They returned my vehicle to me in mint condition and in the time that they told me it would take. I have dealt with several other body shops mostly outside of the area and I have never received the service that Professionals provides. They kept me up to date on what was taken place with my vehicle everytime the status of the work changed. I will definetly recommend them to others. Thanks again for the excellent work and the ease of the process.

Ken Kramer

This is my second experience with Professionals Auto Body. I can’t say enough about a quality experience from beginning to end. EVERY single employee in the shop, treated me like family. I was informed every step of the way. Dawn called me regularly to update me and all of the employees were courteous, professional and clearly took pride in their work. My vehicle looks and drives as if new. I am 100% sold and can’t imagine ever using anyone else! Professionals are just that, professional!!

Todd

Just wanted to thank Paula and everyone there at Professionals for doing a great job on my car. I really liked how they worked on the car and to get my car back to me as soon as possible. You can’t even tell it was hit. I’ll always tell people how well they are.

Take care everyone and thank you again for being there.

Bertie Barnhill

Professional Autobody… Your name says it all. You are professionals in every aspect of the word. From initial estimate to final repairs, we appreciated the extra effort in taking care of the details (i.e. rental car) and keeping us informed of the progress. Our vehicle looks as good as new!! The detailing was a wonderful treat too. We will definitely tell our friends about the GREAT service. Thanks, again, for everything.

Richard C. Pitts

I just wanted to thank you for getting my daughters car back more than a week sooner than we expected. It really made her day. Its a wonderful thing to know that your car is going to be fixed accurately and quickly expecially when you depend on that car. So thanks

Mary Sue Weyandt

I just picked my car up less than 24 hours ago and I’m recommending Professionals to my friends already! I can’t complain about ANYTHING during my experience. My car looks like (and smells)new again, repairs only took less than a week, rental car was available as promised, and the service has been outstanding.
I will admit that I have no other experience to compare this to, however I can honestly say that I wouldn’t go elsewhere if I’m ever in need of repairs again.
The extra “perks” that surprised me when I picked my vehicle up were just the added touch to “seal” the repeat business from me. (hopefully not anytime soon)!
A sincere Thank you Professionals Auto Body:)

Amy Denny

I was very pleased with every aspect of the service I received at Professionals Auto Body. Especially glad to have the car back so quickly. Thanks for your very courteous service and constant updates about what was happening and when. I hope I never need an auto body shop again, but if I do, I know where I’m going!

Brian Snyder

Wanted to thank everyone at Professionals in Duncansville for an outstanding experience and I’d recommend them to anyone who wants a great job, great people to work with, and a great experience overall. Thanks to the staff at Professionals…!!!

John Best

All of the staff went above and beyond to make me feel comfortable! I was pleased to the fullest extent on the work they performed on my vehicle. They are the best at what they do.

~Desire Stehley

I had a pleasant experience on your part, just not insurance part. You non-hostile people!:)

~Danielle Riley

Everyone was at the top of their game!

~Wendy Brooks

I can’t see how you could improve, everyone was very courteous especially Dawn, she was very professional

~Anthony Morris

Keep up the standard that you are incorporating in your business at present. Your employees do make a difference.

~James Brown

No improvements, I think you done a wonderful job.Thank you so much!

~RoseAnn Harvey Harrier

Ray, thank you so much for allowing us again to be of service to you. You are so right we haven’t changed our Quality or Service, only the value you receive when doing business with us. Thank you so much for your support!

Ron Perretta and the Great Staff

Once again Professionals has done a great job! It has been many yrs. since the last time I needed them & though alot has changed with them as far as all the many free gifts & waxes & so on the one thing that hasnt is the great job & having my vehicle come back as new. I would & will recommend Professionals to anyone & will continue to use them in the future..

Thank you,
Raymond G Woodring lll

Mailed my card today, but just wanted to thank Brenda,Joe and other staff members that worked on our car. Great job guys. Hopefully we won’t need you again but if we do your number will be the first we call. Brenda you are a ray of sunshine. Thanks for the updates.

Colleen

I just picked my car up this afternoon at your Pleasant Valley shop. It looks like new. In fact it is new. We only had our new Kizashi a week and a half when a large rock came rolling off an enbankment into our path with no time to stop. It did damage from bumper to bumper underneath the car. Working with the insuance company and Five Star Suzuki you got it back like it was before. I would recommend Professionals Auto Body to everyone. Thank you for everything.

Ron & Margie Zimmerman

Professionals Auto Body…Professional in every sense of the word! You guys did a great job on my Civic. The work was excellent. The service was on time. We knew how the repairs were going every step of the way. The extra little customer care touches are an unexpected bonus. Thanks for the great job guys and Dawn!

Jim Parker

Hi Ron
I would like to thank Brenda, Paula, Mike, Matt, and the rest of your staff for the satifactory job that they all had a part in doing. As always we were very pleased with the work and the professional treatment we received from all of your staff. Unfortunately we have had to do more business than we ever expected, but no fault or your business, just some bad luck on our part. Thanks again and as always I recomend your body shop to all of my friends and acquaintances. Thanks for a job well done.

Paul & Sharon Barley

You guys are the real deal…you took my 07 gmc pickup that was pretty ugly looking after hitting not one but 2-deer and made it look like it never happened..your name says it all…thanks Sam , Dawn and all the guys at the shop for a first class job…without a dout I would recommend you guys to anyone needing repairs

Adam G

Dawn, Brenda and all the staff…..great job taking great care of our customers, you guys are the best.

Ron Perretta

My wife took her 2010 Toyota 4Runner to the Duncansville location last week and she couldn’t be happier! They really went above and beyond any body shop I have ever dealt with. Professionals took care of everything and she had nothing to worry about. When she went to pick her car up she was amazed that they completely detailed it for her and gave her a flower. We will definitely be back if we need body work in the future!

Wade Mellott

Thanks for your comments, Mike. At Professionals we will continue to do what’s right for our customers.

We found it as odd as you that your insurance company, “State Farm” would hassle you throughout the entire process. Would you have ever imagined? Your agent turned her nose at you. The appraiser couldn’t write an accurate damage report and still never got it right. Claims handlers wouldn’t return your phone calls. You saw firsthand their true colors after paying for a policy year after year. All you were asking for was a safe, quality repair, paid fairly and handled quickly.

After seeing this website you had a better understanding what is going on. http://www.huffingtonpost.com/2011/12/13/insurance-claim-delays-industry-profits-allstate-mckinsey-company_n_1139102.html

I’m sure your new insurance company will appreciate your business!

Exemplary service from the first phone call to the last handshake. A great experience with professional people who know how to get the job done correct.
I could not of been treated any better. The highly skilled craftsmen can restore a damaged car to like new conditions. The task master Dawn gives her heart to her work. She keeps you informed of just what is going on and you are never left in the dark. You would be making a great mistake if you did not choose Professional Auto body to repair your car. I thank Dawn and all the craftsmen for getting my car back on the road. You can count on me to refer others to your company. A great job! Thank you & God bless you all!

Gerald

Five Stars to Professionals Auto Body! After my Jeep was rear-ended, I’m glad I listened to recommendations from friends and co-workers to take it to Professionals. The other guy’s insurance company (State Farm) wasn’t the easiest to work with, and didn’t cooperate fully with the process…but once I decided to get MY insurance company more involved, the body work was done quickly. The staff at Professionals really do a fine job, not to mention they were knowledgeable, courteous, and understanding. Absolutely the best.

C. Owens

Everything exceptional-don’t change anything.

~ Harry Weddle

I would’t take my vehicle anywhere else-I’ve always been satisfied with the work @Professionals.

~ Emma Helen Brolley

I couldn’t have been treated better and from what I see the work is perfect!!!!!

~ Valentne Bradley

The gang at professionals took awesome care of my husbands truck, From the paperwork, to dealing with my insurance company. They called me every day to give me updates and the truck looked great when we picked it up.Oh! I forgot to mention all the free stuff you get that no other body shop would give ! thanks a bunch!!

Jennifer Lenning

Thanks to Dawn, Bob, Ron and the rest of the crew. I could not have asked for (and received) better service – anywhere! After hitting a deer here in St. Marys PA, I could not get the local body shop to take my vehicle in for repairs for over a month and a half. Professionals Auto Body to the rescue! Not only did they arrange for a rental car, but delivered it on the back of their flatbed to pick up my vehicle. A life saver given that I live over 80 miles away from the shop and I was worried about driving it with possible mechanical damage. After the repair, my VW Tiguan looks and drives like new. I would strongly recommend Professionals Auto Body to anyone. Thanks gang.

Mike Brock

Had some body work done at your Altoona location. Brenda and Paula done a great job, from start to finish.Informing us of progress, handling a rental car. Making sure the insurance company was kept up on needing additional work to be done. Also that parts used for repair was up to par. The whole crew at Professional went above, just doing the job needed to repair the vehicle. The car looks great, like the day we got it. Were told you could never know it was, in an accident. Again great job people. See you in March for the wax job.

Jim & Rose Harrier

I am very pleased with the service and quality of the work that was done to my vehicle. I was treated with the utmost respect and kindness. I was kept in constant contact with about the progress of my vehile. I never had to wonder about anything…they always had time to answer my questions.

Thank you so much for everything!!!!

Heather

~ Another customer has rated State Farm in the “Customer Speaks” page on this site, the ratings for this company and their agents continue to lead the polls as the worst to deal with. Once again these are only opinions from people in the area and our own experiences. After posting on this page, go over and rate the insurance company?

Very pleased with the work done on my car!! I will absolutely bring it back.. hopefully not needed but if needed it will be brought back to Professionals. I was updated by brenda every other day or even daily. Thank you so much for the PROFESSIONAL work, it really showed.

Richelle Heidel

~ I’m a repeat customer several times-nothing but the best service.

Eugene Zanella

~ Your service was terrific!

Duane Ricketts

~ You guys do everything right!

Ray Sunseri

~ The only thing that was a problem was the other person’s insurance company…..you guys were fantastic.

Jim Piper

~ Fred, you are a credit to our company. We love making our customers love us. Thank you for allowing us to service you and all your continued support, it means so much to all of us.

Ron Perretta

I have nothing but praise for the Duncansville staff I have had two different times that I needed their assistance. They are very helpful and have returned my Jeep Wrangler to me in perfect condition. They are a credit and asset to your company

Fred Walter

Thanks so much for doing such a great job on my Honda Civic! It looks even better than before the accident! The professionalism and customer service was incredible.

Tim Piper

Great job done by all of Professionals Auto Body staff.

Thank you,

Darin Dodson

we have had a number of repairs at professionals and can’t imagine going anywhere else. I have and would continue to recommend them to anyone of our friends.

sincerely
janet lowry

~ Your service was absolutely the best! I couldn’t think of any thing you could improve upon! Everyone was so “professional” and kind.

~ Penny Shomo

I thank you for not putting on that junk door that the other insurance company wanted to do!

~ Geraldine Lightner

Every time I deal with your company it is a pleasure. Your work is perfect and the customer service is out of this world.

~Thomas Lantz

I just want to thank the staff at Professionals. You made the whole experience pleasant. From start to finish everyone was so helpful with updates on the repairs and getting me into a loaner car without any inconvenience to me. You did everything to fix all the issues with the car to make it good as new. I will definitely recommend you to all my family and friends. Thanks again.
MaryLee Mitchell

Office and repair departments did an outstanding job. Thank you!

~Carl Frank

I just wanted to let you all know that I was very pleased and happy and very shocked with what you did on my car on the inside and outside! And honestly I would recommend anyone that I know to go to Professionals Auto Body.

~Mollie Shippey

Great service (AGAIN) with Professionals Auto Body!!! My vehicle looks great! Thank you much!

Nicole Wyandt

Professionals auto body

Excellent service throughout the whole process, and my suzuki looks Great. Thank you 🙂

Lucinda Shomo

I just picked my car up from Professionals Auto Body, after having repairs done. The repairs were great, everything looks like brand new. I got it back as clean as when I bought it. They did a great job and I would recommend them to everyone. Brenda at the desk kept in touch with me constantly about the repair process, she was such a sweetheart. Joe did such a great job with the repairs. Good job

Karl Sauseman

I really like how you keep in-touch with the owner of the vehicle letting them know the progress.

~Van Wiedemann

I would like to thank you for the work on my suv. I want to thank the people at professionals for making the process easy on me an my family.
Thank you: The Swalga family

To everyone at Professionals,
In today’s day and age, it is sometimes hard to find good service and honesty. I am so greatful to you for making my experience a great one. You did a wonderful job repairing my car. I would recommend your services in a heartbeat.

Thank you again,

Axelle WIegering-Marcelli

Dear Paula and the staff of Professionals Auto Body,

Thank you so much for the wonderful service and care you gave me during my car repair. Brenda called me to keep me updated on the progress, which was awesome. You don’t find to many companies that have that kind of customer service anymore. Loved how my car looked when I picked it up. The inside was spotless, and you could never tell there was any body work done. I hope I never have to use you again…but if I do, you can be assured I will be back.Thank you once again.

Theresa Hollern

I was very pleased with my repairs on my vehicle. I recieved excellent service and will recondment your store to friends. Thanks again 🙂

Tara Wood

I was so happy when I saw our SUV on your lot. It looked like it came off the showroom floor! Great job!

~Joann Solis

Thanks for a job well done on my 1997 Mercury. The car was owned by the wife, before she passed on two years ago its the principle of it. I love the car and it looks great.

Thank you

Steve Slowik

By far the best customer service experience we have ever had!

~Bill Brumbaugh

Dear Paula and Staff….
We recently needed your services ( 3rd time in the last 5 years for minor repairs, thank God!) and as always we were treated like family. The workmanship was excellent and timely……will call you again if needed and certainly recommend you to others.

Thank-You
Dave and Teri Finochio

This is my second time using Professionals Auto Body. I came back because of the service. Wouldn’t want to take my car anywhere else.

Mary Wagner

To the Staff and Repairmen at Professionals Auto Body A Big Thumbs up to all of you. No one wants to have to go through having an accident, but these are the people you want to deal with friendly helpful and they call you every single day to let you know the progress they are making in gettting your car back to you “BETTER” than when it was wrecked. They totally cleaned the inside of my car just amazing service. Professionals there is no BETTER name for your body shop…………keep up the great work!!! I can’t thank you enough. Sincerely, Nanette Grabill

Thank you so much for the great job you did on my truck.I cant tell where the repairs are at.Your customer service is the best I have ever dealt with.This is the 3rd vehicle repair I have had done at your shop and I assure I would not take any of my vehicles anywhere else. Once again,THANK YOU!!!!!!

Dave Vereshack

Your company is the most pleasant and most professional services-we wouldn’t go anywhere else!

~Robert & Darlene Ackers

Excellent service! Keep up the good work.

~Jeremy Mountz

I just think you do a great job on my car. I was there before, that’s why I came back!

~Dorothy Hotaling

Dear Ron,

I wanted to write to let you know of the exemplary help Brenda and Paula gave to me this week.

I am so grateful for their expertise, patience and perseverance in helping me resolve my problems. They undoubtedly care about your customers, and in doing a great job, and I want to let you know how impressed I am.

The calibre of people you hire and their commitment to customer service is extremely important when doing business.

Sincerely,

Ross Bonghi

Thanks for the interesting information! I found it very useful, I know who the agent is that did that to the couple in the newspaper ad. I guarantee I wont use her, the company she’s an agent for or any of her agent bully buddies.

CM

Fortunately this doesn’t happen very often, but this is the second time in our vehicle history (through 2 teenagers, 1 to go…) that we have needed to use the services of PAB. Both times they were very efficient and kept us informed throughout the process. Both times the cars were fixed and returned better than before the “accident”. All insurance paperwork and issues were handled seamlessly through PAB.

Their office staff is efficient and helpful and made for a smooth transition from Auuugh to #*%##$*# to THANK YOU!! We would certainly recommend PAB for your Auto Boo-Boos.

No critique would be complete without a slight criticism. PAB offers loaner vehicles but they seem to be 2 and far between. Our suggestion is have more replacements available but charge a small fee for them (i.e. less than a true rental). It would have been the icing on the cake for us.

Other than that, good experience, certainly recommended. Cathy liked the Rose too *I gave credit where credit was due!!*

Scott & Cathy Skalten

My husband and I were pleased with the service and the way were treated when we had the unpleasant task of bringing our car in for repairs. We were pleasantly surprised with the way our car looked with all the little extra things done to it. The staff was out standing from the time we entered until the time we received our car.

Pat Sellers

All of your services really add the finishing touch to a job well done.

~Lamar Gardner

Everything promised was done and great quality. Keep up the good work.

~Robert Craine

Really interesting blog, keep up the good work!

I am very pleased with my experience with Professionals! It’s one of the few businesses any more that truly puts the customer first. Your company did everything it said it would and more. No surprises and the turnaround was quick. Dawn kept me informed during the entire process and followed up to ensure my satisfaction. And I must admit the flower was a nice touch too. I will surely recommend Professionals to everyone I know. Thank you!

Sincerely,
Michele Larkin

Your organization did a wonderful job (once again) and I appreciate Dawn calling us with updates and Bob’s technical skills.

Erik Messner

This was our 2nd time needing their services and both times were great!

Janet Lowry

Everyone there was great. I got a phone call everyday letting me know of the progress of my car. Cannot say much more than great work!

Betsy Otto

I was treated great from the time I entered the door to when I received my car, which was fantastic. It looked like nothing had happened!

Bonnalyn Calvert

I was pleased with the repairs both in October 2010 and August 2011. The pin in the door that was replaced fell out and Professionals repaired it with no problem. I will recommend to all of my friends!

Richard Brandt

Michael, words could never express how grateful we are to have a loyal customer like you.
We understand today how hard it is to find great service let alone dealing with great people who care so much about customers and who are passionate about it.
I promise to continue to find ways to make the experience at Professionals better then the last time a person uses us.

Thanks for your post, your business and your on going support.

Ron Perretta

Words can not express how impressed I am with service and professionalism I received recently at your business in Altoona, PA. I am a customer for life! Not only did they repair the damage, they also repaired unrelated damages at no cost to me. On top of that, they threw in so many extra perks that I had to ask myself if I was dreaming. I wasn’t!!! Thank you again Professionals Auto Body of Altoona!

Michael Tremmel

what a great experience dealing with such wonderful people and great customer service!!! BIG thank you to Scott, Sam and Dawn!!!!! Hitting a deer on the way to the hospital while in labor was not a great experience but big thank you for doing such a great job with the Saturn Vue…!!! BIG THANK YOU!

Melissa Doty

Brenda,

Thank you for everything… You and your staff are AWESOME.
Brenda, you went above and beyond my expectations, your customer satisfaction skills are second to none..

Sincerely,
Bob O’Donald

My wife and I received the most excellent of service from all members of your staff! Thank you!

Henry Schirmacher

Mr. Schirmacher after being told to go to two of State Farms repair shops makes a startling discover, after being insured for 45 years. Watch his video!

http://www.professionalsautobody.com/badday-videos/

Service and work was excellent!
Communication was outstanding!
I will certainly recommend Professionals Auto Body to anyone I know who needs this type of service.

TY

I was so deeply moved by the quality of care and service provided. Ron Perretta is the best-Thank You Ron! Also Dawn was very pleasant and informative! Than you so much and great job!!

MaryAnn Kurpics

I am very satisfied with the whole process.

Jack Murray

Everything is great and everything is perfect. Thanks for an excellent job.

Michael Semelsberger

Can’t say anything bad. Excellent customer service and focus.

Scott Decker

The service was excellent!

Linda Mattiello

Service was fantastic, will definitely return in the future if necessary!

Brenda Nagle

I was on my way out of town for a conference when a deer decided to try to hitch a ride with me barely 20 miles down the highway, so I wasn’t thrilled about having to postpone my plans for a day and deal with all the necessary arrangements. But, the next morning, from the time I called Professionals and was told “just bring it on in,” Paula and Brenda couldn’t have been greater to work with or more helpful … processing my car, arranging for a rental and negotiating me a lower rate, contacting my insurance company, etc. … and within an hour, I was on my way again. I got periodic updates throughout my week away and after arriving back in town. On the exact day they had said my car would be finished, I picked it up, looking like new again, and received several perks that sweetened what otherwise could have been a trying experience. Great work and craftsmanship, dependability and a good price, but most of all truly amazing and friendly customer service … that’s what Professionals Auto Body means to me!
STEVE HELSEL

Great Customer Service and the paint match was wonderful. I would use them again and again. Brenda is so nice and everyone treats you with such respect!

Tiffany Hoy

Safe Travels,

Wonderful service and great job keeping us in the loop on what was happening in the repair process.

Brian Collins

Dear Professionals Auto Body,
Donna and I want to thank you and your staff for the professionalism that was showed to my Uncle John Meintel on the repairs for his Honda. Repairing it in just a short amount of time for him made a big impression on my 92 year old uncle. It’s so nice to see that there are still some business’s out there who know how to treat their customers.
-On behalf of my uncle, John Meintel

Professionals Auto Body certainly lives up to its name and reputation. As my elderly father’s car was being repaired, he was kept informed of the progress communicated with kindness and positiveness. The warranty on completed work speaks for itself; they stand behind their work 100% which certainly instills confidence on the part of the customer. If repairs are ever needed again, the choice would be simple: call Professionals Auto Body!

Cindy Bossi

Outstanding customer service is truely an understatement. It was very appreciated that you handled everything with the insurance company. I could not be more pleased with the repair work that made our Jeep look brand new again. The Courtesy Service Program is such an awesome add in. I could not have choosen a more “Professional” auto body business. Thank you all for a wonderful job.

Sincerely,
The Hainsey Family

Well, There name says it all, they truly are professionals at what they do. My vehicle hasn’t looked this good since I bought it, and the staff communicates with you every step of the way. I would never take my car anywhere else!!! If you want the job done right, and with friendly courteous service, take it to Professionals! All Yeah….They will even mail your bills for you at no extra charge…..(funny but true)

Sincerely,
Mike & Danielle Lattieri

A+++++++++.Experience of a lifetime just getting to deal with Professionals auto body. My car looks just like it did when i bought it off the lot. The customer service is the best I have ever seen.I would never even consider taking my car anywhere else after this. They go far beyond the call of duty to make you happy and peace of mind that everything is gonna be done just right. They are wonderful and I would recommend there work to anyone that wants the job done right . It was a pleasure doing business with Professionals and I know in the future if I have a problem I am going to them again for sure.

You guys are the best and You really care about the customers.

Mike (baldy) Baldessaro

Nobody does it better. Excellent Service and excellent employees.

Andy Miller

Everyone was friendly, considerate, personable, highly professional, confident and trustworthy. The best!

Ron Weber

I can’t think of anything you can do to make it better than what it is. You have outdone yourself. Very “Professional”! Well done!

Donna Evangelisto

I was really impressed with everyone from start to finish. Best experience for a repair ever!

Jeff Matter

Fantastic job!!!! Attentitive,professional,keep you well informed and up to date on progress. Will be back if needed.

Dave Williams

What great customer service! As always, you go above and beyond. Thanks for all of your help!

Karen Bayer

To the team at Professionals:

I was highly impressed with the way you and your staff handled my vehicle and the headache that was the other party’s insurance company. I’m very hard to please and you did a great job.

Sincerely,
Brian Weimer

You folks were great!!! My truck looks new!

Bill Pepper

TO ALL AT PROFESSIONALS,
THANK YOU! ” MOTHERS CHARIOT “, A 2000 MERCURY GRAND MARQUIS GS, WITH LESS THAN 39,000 MILES, LOOKS LIKE IT JUST CAME OFF THE SHOWROOM FLOOR. I WAS CONCERNED OF THE MATCHING OF THE PAINT, ICE BLUE (METALLIC), BUT RON AND JOE HAD THE UPMOST CONFIDENCE THAT IT WOULD NOT BE AN ISSUE. THEY WERE CORRECT. EXCELLENT JOB AND COURTESY FROM ALL OF THE STAFF. THE EXTRAS THAT WERE DONE, ABOVE AND BEYOND MY EXPECTATIONS! FROM THE UNEXPECTED INTERIOR DETAILING, TO THE FINISH PRODUCT! THANK YOU AGAIN! P.S. SEE YOU IN AUGUST FOR THE WAXING. TAKE CARE, AND GOD BLESS!

Vincent F. Van Sickel

Ron and I wanted to say thank you so much for a job well done. With me being a licensed insurance agent I have heard all the horror stories of sub-standard companies doing a lack luster job. when we hit a deer with our truck never once did I waiver from my decision to choose Professionals Auto Body. Not only did they arrange for our rental car they kept us in the loop as to where the repairs were on the truck every step of the way. We even got a complete car care package at no charge since they were one day past their expected date of being done. That was totally unexpected and very much appericated. When one of my clients is in an accident I always recommend Professionals as my first choice and I will continue to do so. Thanks again to Professionals for a wonderful job!

Sincerely,

Dana Kupko and Ron Cherry

To our friends at Professionals,

We thank you for your outstanding customer service, craftmanship and all the little extras you folks do!!

I was so upset that an under insured motorist plowed into our 2010 Chevy HHR, purchase only 2 days earlier and basically tore the front bumper away. Once we got it to your lot, I knew I could depend on your service and expertise. Especially, since we experenced that excellent professional service and bodywork several years earler with another of our vehicles.

This time the under insured’s company (Progressive) wanted me to used another bodyshop; but I knew I would get my situation taken care of in the best interest of both our car and us. And Professionals did not dispppoint. As usual the insurance companies wanted to finger point; however, Brenda made our way easy by facillitating the rental car, the claims negoiations and kept us in the loop all the way.

Basically, we are convinced by your great service and more important your genuine concern for us the customer; that by not using your services is a big mistake! We will never go anywhere else and as you add more services we intend to use them as well. And yes I tell people at work and my friends about your great service and workmanship.

So thank you, all at Professionals we love how you put our HHR back together again. You’re the best!

Dave & LaJune Ransom

Everything done well, on time as promised and updates along the way.

John Boyer

you are great, I didn’t have to worry about a thing. Very friendly!

LeAnne Puska

You do an awesome job!

Deborah Dick

Very Professional, thanks a lot! Definitely refer you to friends!

Jeremy M

We are very pleased with the courteous treatment during our repair process. Brenda kept us up-to-date every step of the way. Our vehicle is as good as new. We were thrilled by the special treatment we received along with all the perks!! We would highly recommend Professional’s to anyone who wants a stress free, timely repair.

Brian C. Wolford

They did a wonderful job. Good service and satisfaction. Thanks a lot!

Debbie

Brenda,
I was left in charge of my brother in law’s truck to get it fixed after a miss hap on the fwy home from Jersey. He had to go back and work 6 days a week. After we checked out several other places we decided on Professionals because they had the cleanest shop all the answers and was willing to help out someone new to this area.
I just moved here from California. Well not only was the truck done great but u handled the insurance company and even had it done early so he could get It back when he got a break from work.
Just want to send you a BIG THANKS!! You are Great.

Cyndi Julian

Thank you to all who worked on my bumper repair. The paint job is a perfect match. I was pleasantly surprised at how easy your staff is to work with.
Dawn kept me updated every step of the way. I would absolutely go back to Professionals and would be happy to recommend them to my friends.

Michael D. Eardley

I was very pleased with my experience at Professionals.
They handled all the insurance and car rental issues
and basically all i did was drop off and pick up my car when finished.Brenda was a true “PROFESSIONAL” with keeping me informed of the progress….Thank you

John Neff

Everyone on your staff was so kind to me. I appreciated all the calls from Dawn giving me updates on the progress of the repairs to my car. My insurance company wanted to fix the car with used parts but you intervened and factory parts were used when the used parts weren’t right. The car looked and smelled like new when I picked it up. thank you so much for all your kindness and the great job repairing my car!

Betty J. Royer

Marvin, and all our customers that have taken the time to post a comment, thank you so much for your comments; we truly believe that our customers deserve a higher level of Quality and Service then the area provides when having collision work done.
We will continue to look for ways to improve our services to our customers and get better at our current ones.

Thank you for your business and referrals.

Ron Perretta

Amazing! From start to finish every contact I had was excellent. From updates to questions, I felt confident that my every need was being taken care of. Then my car – WOW! it didn’t look that good when I drove it off the lot. Should I ever have an accident again, there will be no doubt Professionals will have my business and now EVERYONE I know has heard about Professionals AutoBody

Thank you,

Marvin Hudson…

Once again another job WELL DONE by the professionals team. Had my 1999 Dodge Ram hit by a tractor trailer and they had no problem dealing with the insurance co,getting me into a rental and the quick repairs. Dont take your vehicle to anyone else but Professionals Auto Body,You wont be sorry, I know I’m not.

Thank you again for the beautiful job on my truck.

Scott Dikum

I had my car repaired at Professionals in Altoona recently.
What a nice job they did on my car and what nice people!
Everything went smooth from start to finish. A rental car was there for me when I dropped my car off, Brenda kept me updated on the progress. To me it was a very pleasant experience and I would recommend them highly.

Dennis Witherow

To Professionals Staff
I would like to take this time to thank the kettle st. staff for their service on my 98 wrangler recently. Everyone was friendly and helpful. My vehicle was repaired better than I expected and in good time. They did a lot of extra stuff that made a difference like detailed my whole vehicle and offered me a free first wax and road side assistance.
Thanks Again Clint Chilcote

Professional’s were great. Not only did they repair my car beautifully – they came and picked it up for me and they even delivered it back to me when it was done. Their work was just perfect and the service was exceptional. I would reccommend them to everyone.

John Capouellez Jr.

We had a great experience with Professional’s. It was so nice to be treated so well. They were kind, courteous, and respectful. All of the staff were wonderful! This was our first accident and it was such a relief for us to have someone who was so good at explaining the process and who had no problem answering our questions(And I asked a lot!). I really liked that they would call to be keep us updated. They took care of everything. We would definitely recommend them to our friends and family and anyone else who needed their services. Thanks Professional’s!

Jay and Becky DeNofrio

The adjuster from usaa told me not to go to professionals or he would total my van. i was very impressed by professionals auto body. the work was great and done two days before it was due. Brenda was awesome. she called everyday to keep me informed and handled the person at faults insurance company.The extra steps they took to clean the van inside and out was a great surprise.

diana staus

Thanks to the caring and “professional” staff. My Focus looks like I just got it from the showroom. They took care of all the details. I will definitely advise friends to go to your company. Having all the perks really helps.
Bless you all

Deb Foreman

To Dawn, Ron, and all the wonderful staff: thank you all so very, very, much for the excellent job you did on my Jeep. The expected work done was enough to more than satisfy me but the added value services and the courtesy service card program was totally unexpected and just above and beyond great service.
I have dealt with many other auto services and unfortunately at times have felt pressured to have unnecessary work done, have had necessary work overlooked until I brought it to their attention, and have had damage done to my vehicle while routine maintenance was being done and then had to fight with the claims department to own up to the damage and pay for the repair, which Professionals did the repair work and did an excellent job.
I expect to pay a fair price for work done but I certainly don’t want to feel like the most important thing to the service station is the high fees they charge rather than good work and service and making a loyal customer happy, which is how I have felt with too many other auto service stations.
I have already told family and friends about Professionals and recommended them and will continue to do so. Again, thank you all so very much for outstanding work and service and I will be a loyal Professionals customer from now on.

Candace Gallagher

Ron and staff
I would like to Thank everybody for the kindness, courtesy, and professional way that they done business with me. Unfortunately I had the pleasure of doing business with you twiced in 3 months. The first time I was given a loaner which was greatly appreciated. Brenda, Paula, Sam, and anyone else I had contact with went above & beyond my expectations. Your customer service is really outstanding and higher standards than most business I have had dealings with.
Thank You again for everything you done to make my troubles a lot easier to deal with. You will be highly recomended to all my friends and acquaintances.

Thank You

Paul & Sharon Barley

I just wanted to let you know that I am so pleased with the work that you do. I am what some would call a “frequent flyer”. I see you guys at least once a year for something that deer have done to my car. I am always amazed at the service you provide. Thank you, Thank you, Thank you. I tell everyone about how wonderful you guys are. I am hoping to not need you this year!!

Sincerely,
Stephenie and Kevin Coffman

Could not have asked for a better experience; quality service, professional craftsmanship, and attention to detail are just three of the main positive descriptors for this organization. These are very talented people who possess a sincere desire to provide a high calibre service and have the skills and abilities to provide it. From the initial contact until final acceptance I was kept adequately informed of every aspect of the process to include not only the repair progress but the insurance claim as well. These folks are truly professionals.

BobF

Dear Ron,
I would like to take a moment to thank you and your Duncansville staff for the excellent job repairing my 2010 Mazda 6. The customer service I recieved was truly amazing and the quality of work and attention to detail is unmatched. The entire process was handeled by your staff from begining to end including the rental car in a timely and quite efficent manor. Once again thank you and your staff for a job well done. You truly are “Professionals” and are obviously proud to carry the name.

Sincerly,
Bob Porta

Awesome craftsmanship and awesome service!! I expected greatness form the name and from seeing the ads, but what I got firsthand from your business was more than I could of ever asked!

Stephen George

this was my second time in3 months having my auto repaired. i was pleases both times with the service, end results and the nice,caring people i met at the duncansville office. my car looked better that ever,like new, inside and out. thanks
diana knee

To all those at Professionals Auto Body that had a hand in restoring my truck back to pre-accident form…you failed! My truck doesn’t look like it did the day before the accident…it looks more like the day I purchased it!

I went in to get the fender & headlight repaired and left with my truck looking better than EVER! With the extra paint, you touched up all the chips in my paint over the entire truck. You removed tar, cleaned under the hood, and greased my locks/latches for the winter! When I got in my immaculately-cleaned truck (I know I certainly didn’t give it to you that way) it even had that magical ‘new truck’ smell to it! You can’t put a price tag on that or the incredible hospitality displayed by everyone at Professionals Auto Body!

I commend you on setting the standard for ALL collision repair specialists and then even exceeding your own stellar marks! Fast, high-quality, walk you through every step and provide you updates along the way…AND you’re going to wax my truck 3 months from now FREE of charge?? What more can I ask for?

Thank you from the bottom of my heart for taking customer service to a whole new level! You guys are the best company I hope to never have to deal with again! (Fingers crossed for no more fender benders!)

Tom Gibney

P.s. – Thanks for the flower Paula…it got me bonus points with the fiancé!

Hello and Thank you,

I would just like to give my highest recommendation to use Professionals Auto Body. Unfortunately or fortunately for them, I am a repeating, repeating, repeating customer..:-)I became a client when they were in State College and even though they no longer have a shop in State College, I will always go to them for auto body repairs.
I am a delivery driver for a living and as much driving as I do, the occassional fender bender is almost a given. Everytime I have used Professionals which has been many, many times, I am always completely satisfied with their professional job and going that extra step(s) to make the repair easier on me by setting up rentals and calling my insurance adjuster and basically it just leaves me to wait. It really eases the extra burden(s) of making those other calls. Not only do they do a great job, they are also very nice and pleasant to work with. I will always use them for any auto body repair that I may need. I thank all of of you at Professionals and again recommend you to anyone in need of auto body and/or mechanical needs.

Thank you,

Bob Stewart

I would like to thank everyone at Professionals for treating me like family! You guys were amazing, especially Paula. 🙂 This was my first major car repair and it couldn’t have went any smoother.

Sincerely,

Justin Dodson

I would like to thank you for a job well done on my truck. I hope I don’t need you again, but if I do I will be back. Thanks again.

Dan Janicsko

Thank you Professionals! Our Tribute had deer damage and Professionals was the first choice. We had body work done at Professionals in the past and have always been completely satisified with the results. This time was no exception. At the Altoona location their service was friendly and included dealing with the insurance company, arranging for a rental through Hertz, keeping us informed all through the process, and delivering a quality and on timely repair. A fresh cut flower and oil change were just another example of their extra service atmosphere.

Thank you,

Greg and Barb White

To Everyone at Professionals Auto Body,
I want to thank you for the extra professinal service you provided on helping with the rental car and the excellent customer service you provided in my time of need. I am super happy with the excellent way my car was returned to me! I highly recommmend you to all my friends and family! Thanks for all the great service!

Frank Polignone

I would like to thank all the STAFF at the Duncansville personal especially Dawn who treated me with great respect
during the recent experience I had before Christmas with a mishap to my car. On January 12,2011 I recevied my car back and it was if I just purchased the car.
SO MANY MANY THANKS ON HOW YOU TREAT ANINDIVIDUAL. I would recomend on a heart beat Professional Auto Body and Dawn and her GREAT PERSONALITY.

Sincerly Mary Victoria Imler (Vicky)

On December 16th my car was hit and I was so upset besides having it towed I really had no idea what was going to happen next. In speaking to the car dealership that I purchased my car they suggested P.A.B. That same day Professionals went to pick up my car and almost immediately Dawn called me and started to explain to me the process. I was so amazed at how kind everyone was. Dawn was fantastic!! She explained every step to me, I got regular phone calls explaining what was happening and I was so relieved to know the progress. Not one day was I anxious about anything. If there was any changes Dawn called me and explained it. Today my vehicle was ready to be picked up and IT LOOKED BRAND NEW!!! Dawn explained every detail to me completely. I can not express just how pleased I am!! P.A.B. turned something so emotional and upsetting into a calm and peaceful experience.I will tell everyone to go here for any issues.It is so nice to have my vehicle back and also having the peace of mind knowing that everything was handled so professionally!!!Thank you Professional Auto Body and especially Thank You Dawn!!!!

Geane

Everything was perfect…Really no room for improvement.

Rusty Smith

Everyone was great,Professionals did a great job, everyone was exceptionally nice, great work.

Karla Leaper

I could not have been more pleased! Beautiful job & wonderful people!

Tamera B

I can’t imagine any better service than I’ve received. I’m very pleased!

Eva Marie C

When your “Professionals” it’s hard to improve.

Tom McG

Very satisfied with the work and courtesy extended by Dawn

Dennis K

There is a reason the word “professional” is in the name of your company. The ease with which the estimate was handled was professional; the short duration that it took to get parts was professional; the dealings with the insurance company that you handled was professional; the timeliness of the repair was professional; and the repair itself was professional.

I don’t know why anyone, given the choice, would go anywhere else.

Thank you for the great service,

Shawn Bernecky

They do very good work, they definitely try to do “extra” work on your vehicle while you have it in the shop. They are very friendly and performed the work in the allotted amount of time. I probably would take my car back there if needed.

Adam C

Once again, for the fourth time, I am very happy I chose Professionals Auto Body. From the perfection of the work done, to the kindness and informative service of the staff, I can truly say that once I pull into the parking lot of the Altoona location, I know that everything is going to be alright after an accident. They even provided a free loaner vehicle, which was a HUGE help for my family. I would not consider going anywhere else, and I would recommend Professionals to anyone faced with the unfortunate situation of a banged up car. Thankyou, Thankyou, Thankyou!

John Boslet

I just had my car repaired by Professionals and once again, they have done an outstanding job. My car was fixed so quickly, I was very pleased and I will always have them do all of my repair work on my car.
I think they are the best in the area and the people that work their are so friendly and helpful. I am a long time repeat customer of theirs, of course not by choice, I don’t choose to have my car repaired it’s the other people that make that choice for me.
If you want quality work and fast service you want to bring your vehicle to Professionals Auto Body, they will do the job for you and they stand behind their work. The people that work there are the best too they have an excellent bunch of employees there.

Sharon Wingard

I was exceptionally pleased with the service I received from Professionals Auto Body. I have never had to file an accident report before. They were very informative and courteous to me. They gave me regular reports on the progress of my vehicle. I wouldn’t hesitate to contact them again. Thank you for the excellent service. My car looks new again.

Lujean

i was very pleased with my experience from the towing, to finished product. i was kept informed throughout. dawn dealt with my insurance company(who was also prompt,courteous,compassionate),compared to another company i had dealt with in the past. professionals went above and beyond,my car is beautiful inside and out, and they are giving me a free waxing in 3 months, also road service. what more could you ask for. thanks to all involved.

diana knee

Excellent customer service, friendly and comfortable atmosphere. I felt like I was driving a brand new car off the lot! They not only did a beautiful job on the repairs to my exterior, they made the car shine inside and out!

Lorraina

Folks,

Thank you all so much for resotring my faith in Extreme Customer Service in the Altoona area. There were no high-pressure tacticts used when I obtained my quote and the staff went well beyond what any other shop I looked would do…from dealing with the insurance agency to handling my rental car, Professionals took care of it all.

Truly a “turn key” and first-class operation that I would recommend without hessitation.

Regards,

Tim Mallon

Professionals staff always goes above and beyond.

Cindy W

Everyone was very nice from the tow truck driver to the girls in the office. Work on my car was good & done in a timely manner.

Mariam F

You really out did yourself. don’t change anything!

Glatha

Enjoyed the comforts of my vehicle being picked up, my work schedule didn’t allow for a lot of time.

Thank you

Chad Woomer

My vehicle was like it just came off the show room floor.

Ann K

To all our customers who take the time to make these wonderful comments about Professionals Auto Body and it’s GREAT staff…….Thank you so very much!
 
We know we have to get better and we will, our goal and mission is to continue to find ways to make our customers experience better than any service they ever had “world class” and only for one reason, we know every one of our customers is an investment in our future. 

Thank you again from myself and the GREAT staff here at Professionals Auto Body. 

Ron
 

Thanks Professionals for all the work you did to my Elantra, it looks AMAZING to say the least. The updates I received on my car were great and appriciated. My car needed the touchups that were provided and I would refer you to someone again if asked. This is the third time my car has been to your shop and you have gone above and beyond everytime!

Thanks for the hard work, dedication, and wonderful customer service that was provided to me not only this time but everytime I’ve had to deal with your company.

Amber

Thank you for the wonderful job you did on my car. The friendliness & effiecient work done for my car,from the tow truck driver to Brenda, including all inbetween, made my experience worry free. I would highly recommend Professionals Auto Body to anyone who might need their car to have the upmost care it deserves. Thank you,again. Miriam F.

I was very pleased with the Service from you guys all around!!! You went above and beyond to keep me updated!!! Excellent Job on my vehicle and the extra detailing on the inside!!! I am a very happy customer I will definitely refer you guys to a friend!!!

Thank you
Michelle Reed

Ron: Your staff and service was exceptional.Gladly refer
company.

Cliff

I will refer & recommend you to everyone! I loved the updates on the progress.

Rob Kenner

I was increadibly impressed with the service and I have recommended you to a friend.

Branden Kirk

You always go above & beyond 🙂

Carolyn Hartmen

I would not change anything regarding your service. Everyone was so nice and explained everything to me. The updates were great 🙂

Terri Shore

Thanks for taking care of me……the carnation was cute 🙂

Georgia Wells

The people I dealt with (mostly Dawn) were pleasant & professional……thank you!

Bernice Robeson

Excellent as always – updates are an outstanding touch.

Rex Kaup

Professionals are a Top Notch repair shop. I had the best service imaginable from everyone I dealt with while having my Jeep repaired. THEY ARE THE BEST !!!! Thanks, Cindy Wagner

Dear Professionals,
I wanted to take the time to thank you for your amazing service. I am extremely happy with my vehicle. Your customer service was one of the best I have ever encountered. The updates on my repairs were wonderful. I have had work done at other shops and was never called during the progress or treated as nice as I was by your employees. I will definately be reffering my friends and family to you!!

Sincerely,

Terri Shore 🙂

Mr. Perretta,
I just want to thank you and your staff for the kind and caring attention I have received while having my 2005 Ford Mustang repaired. Within the last year, I have had to have my car repaired twice. The repair work that Joe has done on my car is outstanding. It is second to none. I would never take my car anywhere else. I had another vehicle repaired at a different auto body repair shop and when I went to trade it in, the repair work did not hold up. Everything that I have had done at Professional’s has been top of the line. Brenda is always courteous and keeps you well informed during the repair work. Thanks again for your help and consideration during a stressful time.

Sincerely,
Jill Lane

Dawn was very helpful in working with my Insurance Company and keeping me informed of the progress. Everyone was KIND and COURTEOUS! The job was completed in a reasonable time and was QUALITY work. My truck looks GREAT! I know why you chose the name, PROFESSIONAL!!!! Thanks, Daryl

Dear Ron,

In 2001 I had my Blazer repaired at your shop and back then I thought the service was outstanding. Here it is 2010 and I needed body work done on my Ford Taurus, and Professionals Body Shop was the only place to go after great service in the past. Well Ron, you out did yourself; the updates on vehicles progress from Dawn to a free oil change, even cleaning my car inside and out (the shine from the wax to the clean interior). I had to wait until Dawn was finished waiting on another customer, while waiting, and every one knows how boring this can be, your service manager took me outside to look at my car. He went over every thing that was done and he didn’t read it off a computer print out like I was a number. Ron, you have shown hometown hospitality. Thank you and the staff for a great job.

Dave Powers

Outstanding service, this was the absolute best service I have received in my 40 years of driving automobiles.

Eugene Zanella

Overall you get a 99.9%, very friendly and courteous. Thank you for doing extra things for me.

Jeff D

Very good, was not a high enough ranking on your card to grade you

Mona G

Everyone was great, the work done looks perfect.

Fred G

Excellent service!

Bonnie N

The level of service and quality of work that I recieved was simply outstanding. My vehicle was returned to me in a better condition then when I left it. I never thought this process would be so seamless. Thank you for all that you do.

Thank You,

Jeffrey Farber

Your service and Quality are exceptional

Robert C

Keep doing things the way you are. No changes needed!

Cathy L

Everything from wrecker driver to front desk to repair was outstanding.

Thank you,

Steve Gearhardt

You have out done yourselves. Not only was the work outstanding but the customer service went above & beyond.

L Sidney

I have used Professionals several times, and have been impressed each and every time. They always go above what is expected. The ladies in the office are wonderful and make you feel like your the only customer they have. When you pick up the vehicle they go over everything they did and it is always more then what was required. They walk you out to your car and make sure everything is ok and to your satisfaction, and if not they fix it no questions asked. I would highly recommend Professionals to anyone.

Wendy A.

Dear Professionals Auto Body,

I can’t remember when a business treated me as well as yours. I am truly impressed with the way Dawn handled my claim and dealt with the party at fault. She explained everything & kept me informed.

The work done on my car is perfect, and I appreciate the cleaning & details done.
Thank you very much, Dawn, Judy & Bob

Sincerely,

A.Doreen Fyock

You took care of everything and did a good job.

Joe Z

Everything was Excellent!!!! – Nothing I can add.

Michael K

Everything was perfect. Thank you!

Margaret S

Everything was done well and I was treated very well.

Barbara Kinzey

AFter having my new car involved with in a four car incident, I was unsure of where to go, and especially since the involved insurance companies were not being cooperative. However, Professionals helped us out, and did an AMAZING job of fixing my car. I would recommend Professionals to everyone in need of repairs. Also, they were very friendly!

Thanks guys!
Hershel Fink

Thanks to all the staff at Professionals for their timely and excellent repair of my truck.Dawn and Bob did a great job communicating with me on a regular basis regarding the status of my vehicle throughout the entire process.They took care of all the insurance information and had a rental vehicle lined up when i arrived for the repair and took care of the rental upon completion of my repair.The entire process was very efficient and costumer friendly.I would highly recommend Professionals for anybody who wants their vehicle taken care of right the first time.Their name states in all “Professionals”.

Pat L

I got side swipped in my 2006 Mercedes E350 4matic. I took it to Professionals. What looked to the eye to be minor damage wasn’t. The guys/gals at Professionls made sure my Mercedes was fixed right. Dawn was awesome about calling me letting me know the progress. The car was fixed in a timely mannor. I was pleased when I got in my car to see how nicely detailed it was. Just like the day I drove it home from the dealership. I live over an hour away and would make the trip agian if I ever needed anything else repaired. Thanks Duncansville shop and special thanks to Dawn who helped make this process easy for me.

Tim Walker

No way to improve your service, I was treated with better concierge service then a hotel.

Matt Replogle

Very friendly & prompt, you can keep the flower 🙂

Michael M

Your service was excellent – I don’t know how it could be improved!

Glenn C

I can’t think of any way you can improve! Everything went well-excellent service and nice & efficient employees. Wonderful!

Doren F

I was very happy with the service two repairs I had done.

Mandy H.V.

I have had the opportunity to use Professional Auto Body six times since we have moved to Altoona. Each time I have been treated with the up most respect. Even when my car was totaled three years ago, the Altoona location called and checked on my injuries even before they estimated the car. We were told not to use Professional’s the first time we needed repairs, but I am glad we did. Brenda, Paula, Joe and all the others at the Altoona location are very professional but extremely nice. Brenda had to deal with some nasty insurance company. She told me that I was not to worry, she would handle it and she did. Thanks so much for the great job you have always done on our vehicles. The work was excellent and there were times that the car was done earlier than expected and taken back to condition. The detail work they do on the inside is much appreciated. Thanks for all you do here in Altoona.

Ronnette and Mike Aubrey

Felt the service was great and my car looks awesome.

Kathy Clouser

You can’t improve anything. I will say you have great people in your front office especially Dawn.

M Hendrick

You do everything possible & more for the customer. Great job!

S Replogle

Excellent, job. Repairs were done ahead of schedule, and you can’t tell where the damage was. Everyone at the shop were an absolute pleasure to work with. Thanks again for a great job.

Ryan I

On the phone I was always greeted by a pleasant voice and in person I was always greeted with a smile. It was truly a pleasure dealing with Professionals for my car repair. Everything exceeded my expectations!

Bridget Z

The experience suppressed my expectations. Thanks for making sure I was not inconvenienced by helping with transportation and calling me with updates.

Bill H

Very impressed with services, especially nice knowing everything that’s going on.

Sandy Loy

The staff is excellent. The workmanship is beyond reproach.

Mike N

First class work, super Customer Service, excellent communications, the job finished- on time and right. I highly recommend the folks at Professionals Auto Body in Duncansville. Their name is “Truth in Advertising”. Thanks everyone!

Ken M

Thanks for a super job and great experience!

Justina McCaulley

As far as I’m concerned there is only one place to take your wrecked or damaged vehicle , Professionals auto body !!!!

Professionals talks you through the hole process in a way you can understand . They deal with the insurance company , which is a big relief. They call you with all updates. When your vehicle is done it looks factory new .

Thank you Ron and your hole staff for a job well done .

Jeff Healy

Everyone was courteous. The quality of work was excellent and I felt valued as a customer. I will always come back!

Bonnie N

I’ve been there several times and always treated the same, Very Good!

Kathy Wagner

You can’t improve your service; everyone was so very nice and the job was done ahead of schedule and perfect.

Thank you,

Marianne P

You guys went above and beyond my expectations.

Brett P

Everything was excellent! Keep Brenda and Dave their a great testimonial to your service mommitment.

Pam F

I hit a deer on June 9, on Interstate 99 in State College. Going 70 MPH, the damage was extensive. Professionals handled things quickly, and in a friendly manner. The entire front, and right side of my truck needed repaired and repainted, and when I got my truck back, it is impossible to tell anything happened! From the repairs they said they needed to do, I could tell they were doing things right…wheel balancing, alignments, etc. They even detailed the inside of my truck, a two week task in itself! I will not hesitate to return for future incidents if need be, and they will definitely get my recommendation!

Props to you on a job well done!

I could not have been more pleased with the people and services I received at Professionals. Their name says it all – PROFESSIONALS! I would not think twice about using them again or referring my friends to them.

George P

To all at the Professional’s Auto Body in Altoona,

You guys went above and beyond. Thank you for doing a tremendous job with my car. I will continue to go with you guys from now on. Anyone who reads this that lives in the Altoona area, it is worth the cost, even if it is slightly above wherever you currently go. I can tell you, first hand. I have went with other places that were less expensive. I can also tell you, from experience, go with Professional’s, it is worth it.

Thank You Again,

Brett

This is the 2nd time they have worked on my car, there work is very good.

Joan S

Everyone is so nice and they are really educated in their customer care. I was really impressed that I didn’t have to do a thing to get the insurance and everything else taken care of.
I work two jobs, so your service of handling everything was really helpful to me or I’d still be waiting to get my car fixed. You said the car would be done in 3 days and you were done in 3 days.
I will not ever go anywhere else for car repairs; you do a great job, the car-looked great when I got it back. The little extras that went along with getting the car fixed were a plus, I never expected to have the car vacuumed out and cleaned so well.

Again thanks for a job well done! Oh yea the flower was a good touch, it really brightened up my day.

Nell

I was completely happy!!! I have never been treated so kindly.

Debra Q

Everyone was very helpful and great to work with.

Mary H

Everything was exceptional and beyond my expectations.

Summer Siry

Very “Professional” and friendly as always, couldn’t ask for better treatment.

Thank you

Don S

To everyone from the desk to a finished product.

The service was outstanding, i have never been as shocked,
as i was when i picked up my car. it was clean right down to the engin comp. I have never had a better job, nor been
treated better. my hat is off to professional auto body.

Sincerly

Forrest c. Moyer

Ron,

Thank you for having outstanding personnel working for you. The accident left me with an injured neck and a considerable amount of pain. Dawn was so helpful with the Rent-a-car agency and made sure I had a car that was comfortable because of my situation.
Tom in KarPro was just an all around good guy. I had some mechanical repairs done in addition to the collision repairs. Tom took the time and found out my car warranty would cover some of the repairs and took care of all the other repairs with a detailed listing of each cost with an explanation of each with a completion time. With your details and his knowledge on all your services I felt very comfortable with him and would not be afraid to take my car back for further repairs when needed.
With the personnel like you have, I will never hesitate to recommend Professional Auto Body to anyone.

Thank you,

Sarah Detwiler

Professionals made my truck look brand new again. I couldn’t have asked for better service.

A very special thanks to Dawn, Sammy & Bob for taking care of our vehicle. We were worried about going on vacation and letting our vehicle in the shop while we were gone. I was updated with the process of my vehicle while we were away, and when I picked it up, it looked like it just came out of the showroom showcase. They did an excellent job !!!
Thank you for the wonderful service you provided. Your staff at Professionals are so kind and wonderful.

Nancy Tanner

I cannot say enough about how happy I am with the job that Professionals did. Not only were they absolutely wonderful with all this issues that this particular case entailed. My jeep was hit by a fire truck and the people at Professionals were so wonderful dealing with all the insurance issues that arose because of the fire truck being a municipal vehicle. I took my jeep to them on Sunday evening to begin work on Monday and I picked my jeep up this afternoon (Thursday). I could not be more thrilled with the work, especially the attention to detail. The colors match perfectly, and everything is just as should be. I was beyond thrilled with the wonderful customer service I received at Professional’s. Brenda and the front office staff were wonderful with the updates and the great details she gave me today about caring for my jeep after the paint job. Also, the fact that I get to take my jeep back in three months when it is safe to wax it again, to have them personally hand wax it to make sure the paint does not get ruined is so reassuring. Also, all the extras that they did before finishing with my jeep, from cleaning the inside (bless them for braving a college student’s car interior), oiling all the hinges and door jams, etc. I just could not be more pleased with the overall repairs. I will absolutely return to Professionals if I need work done again.

Erica Bettwy

“Excellent” You went above and way beyond what I ever expected.

Betsy A

You guys were very nice and courteous. I wouldn’t change anything.

Todd Hamer

Realistically, we could not ask for more. Thank you!

Tom McC

“Great people” If I ever need my auto fixed I will return to Professionals Auto body.

Terry T

Everyone was exceptionally nice. My Jeep looked great. Your company made a stressful time much easier.

June Wertz

You guys were so helpful from beginning to end. Thank you!

Launa L

This is at least the third time I’ve had a vehicle repaired by Professionals Auto Body. Your service is outstanding and is only exceeded by your work quality.

Mike P.

The service was outstanding; Bob and Dawn were very informative and helpful. My van looks amazing!

Holly M.

Professional’s Auto Body,

I have had repairs done at your shop twice, and have been very pleased each time. The work done on my car has been great and the customer service exceptional. I would strongly recommend your company to anyone that needs automotive repairs.

Sincerely,

Travis Lee

We had a great experience, for the second time! Frequent updates, great attention to detail, and genuinely caring and attentive staff are the reasons we continue to return.

Beth L

To the Professional Auto Body Staff:
I can’t thank you enough for the first-rate repair work on my Toyota. Most gratifying was the fact that you were able to finish the repairs in a week so that I could drive the car back to North Carolina. I really appreciated Brenda’s updating me several times that week on how the work was progressing. You really are the best and so good to deal with. How about an A+ for you, the job itself and the fine treatment of your customers.

Thanks again

Ann Evangelisto

I recently had my car repaired. The service that I received was above and beyond the normal, run-of-the mill car repair shops. The staff was not only professional but very friendly. The quality of the work was excellent as was their attention to detail. Hopefully, I will not need their services in the future but, if I do, I will not hestitate to call.

Thank you

Karen Walker

I can’t tell you when I’ve been treated so well as a customer. Everyone I dealt with at Professionals was so friendly and helpful. They answered all of my questions, dealt with the insurance company for me, and handled my car rental. The work done to my poor Subaru was amazing, I left the office with a big smile and a car that felt like new. I will, and already have, recommend Professional to everyone!!

Kris

Totally satisfied, your fast and work was A+

James E

You guys are the greatest

Cathy Mckee

Keep doing what you do, thanks for everything.

Ryan W

Professionals rocked the repair process. Professionals did not just repair our car, they fixed a customer for life. They kept us in the loop with updates on our car every step of the way. Professionals went out of their way to take care of us by giving us a loner car to use while ours was in the shop. Look no further for friendly people that give excellent service and take pride in their work. In a world of imitadors, there is only 1 Professionals Auto Body. Thanks Again.

Erin and Spencer

We were treated well, Professionals even gave us a loaner car to use.

Erin P

Everything was just great.

Frances B

Everything was great-car finished before I expected, progress reports often, work is beautiful.

Mary McN

Thank you very much for the kind service I received while having my car repaired. It looks great! When I got into it, I wasn’t even sure it was my car! Between the great repair and the spotless inside, I felt like I was driving a new car off the lot!

Thanks,

Ann W

I would like to express my sincere thanks! to the person who detailed the interior of my car while being repaired. I know you worked above and beyond duty. I am ashamed at how bad it had become. Also, thank you to everyone involved at Professional’s. Almost painless experience.

Andi

Very satisfied with your work and service; you live up to your name, you are Professionals.

Thomas McG

I am totally satisfied with your service and all the interaction with staff. Excellent job!

Spencer H

Mr. Perretta

It means so much that you took the time to phone me and work with me on the cost of the tow after my sons accident; proving all the ooo’s and ahh’s wrong.
Those other guys are clearly just plain jealous of your success!

Thanks again,

Lynne Blose

You do a great job.

Bill S

Keep up the good work.

JoAnn K

I don’t know how you could be better! You are wonderful!

Cheryl I

Everything was great!

Stacey C

Your services were outstanding. My car is in excellent shape inside and out.

Thank you!

Mary H

Very impressed with your services!

Ruth D

This was the best car repair experience I ever had! Everyone was very Professional!

Eric R N

The service was beyond fantastic. Everyone, especially Dawn was very helpful. I will never have work done anywhere else.

Corrie K

Very satisfied with your courtesy – you Definitely are Professionals – the car looks Great.

Dennis K

You do everything over and above, what else could you do. Great Job!

Linda N

You did such a wonderful job of putting my 88 year old Mother at ease after her little bumper bump.
Brenda was so friendly and comforting, it took all the tension out of the situation.
Mother really liked the fact that she will get a free paste wax job on the whole car after the curing time.

Thank you again for helping us to get through this tramatic situation.

Cornelia R

The $3000 repair job on my little neon was so over-the-top excellent that i can only conclude that Professionals made sure that i would come back if i needed body work or a wax and detail job.
The value added services they gave me, such as a free wax and detail after 3 months, and the extras they added during the repair made my car gleaming and neat, and made me smile.

I only wanted my neon to come out of the shop repaired, and it came out aesthetically restored and renewed. The two ladies were so great. they made me feel like they were on my team, and our goal was to get my car back to where i wanted it. I felt consoled when i went in for the estimate, and they made it clear right away that everything would be fixed like it is supposed to be, and i felt right away that they were the best ones out there to fix my neon. I had no doubts at any time. Every time i get out of my car now, i give it a stare, and feel good that my investment is doing well.

THANKS!

Nathan S

There is no way to top perfection!

Thank you

Eric and Sue F

Thanks so much for everything you did to my car. It was very well done. I will be sure to refer people to Professionals Auto Body!

Thanks Again,
Kira Boland

We were not thrilled when someone backed into my wife’s new Mercedes. Typically, we lease a car for a couple of years before deciding whether to buy it or not. This one was a keeper until it got hit. On the recommendation of someone in the “car” business, we went to Professionals. Joe and Brenda were great!! They were courteous, professional, and understanding. The repair was done in a day less than anticipated and the work was so good that the car is now back in the keeper category. It is impossible to tell where it was repaired. Thank you very much for the great work.

Shawn B

Service was excellent as always, very friendly staff.

Jeremy Chaplin

I will tell people about your good work. The truck looks like a new one. Thank you for a job well done again.

Thank you

Tim Whipple

Keep up on the great job!

Patricia White

Can’t think of anything you can improve, my experience was exellent. Dawn is wonderful!

Eric G

This is a test from Todd.

Dawn, Bob, and all at Professionals Auto Body:

I cannot rave enough about the excellent service I received at Professionals on my 2004 Kia Sorento! I’ve had it repaired twice in your shop and cannot imagine going anywhere else for repairs! In a situation that could be very stressful (i.e. car accident), Dawn immediately took all the stress away. She is the most patient, professional, helpful person I’ve ever dealt with! Bob was great, once again as well! My car looks BRAND NEW, and it was done faster than I expected. In a time when so many businesses are out to just make a buck, it is SO wonderful to deal with a company that respects its customers,and treats them like family, and goes the extra mile to assist! I sing your praises to everyone who will listen, and will continue to do so! I’m absolutely 110% pleased and am THRILLED that you now offer routine maintenance services such as oil changes and state inspections. I’ll go NOWHERE else! Thanks again!

Sue Fernandes

Dawn, Bob and the staff at Professionals,

I can’t express how grateful I am for the superb service I received at Professionals. By far your company goes the extra mile. My car looks new again. Keep up the good work and expect many referrals from me!

Jill S.

Dave,

Thank you so much for towing us from the Altoona hospital parking lot. You were a “God-Sent” even taking our van to “Professionals” where we were able to get the repairs completed.
We sure appreciated your professionalism and kindness and won’t forget you.

Sincerely

Dave & Joyce McClelland

It’s hard to think of what you could improve when my experience was excellent. Dawn is wonderful!

Eric Greene

Ron, Dawn, Bob & the Professionals Staff:
First of all your name say’s it all – “Professional”. In these times everyone is trying to take short cuts, not the case at your shop. From the moment that my wife and I walked into your shop we were greeted by Dawn and Bob, who made us feel like we were family. When we dropped off our 2009 Quest Ron was there and again we were welcome as old friends of the family. The work that these folks do is outstanding – no short cuts, supreme quality work. In our book there is no other auto body shop that compares.
Thanks again Jan & Bob

To Dawn & the staff at Professionals:

Thank you for all of your hard work on repairing my 2009 Cobalt. The customer service was outstanding and all of the little extras were a pleasant surprise! A special “thank you” to Dawn for providing me with updates on the progress of my car. My car looks as good as it did the day I drove it off of the lot when I bought it. I would recommend Professionals to everyone!

Michelle P.

To Dawn & the staff at Professionals:

Thank you for all of your hard work on repairing my 2009 Cobalt. The customer service was outstanding and all of the little extras were a pleasant surprise! A special “thank you” to Dawn for providing me with updates on the progress of my car. My car looks as good as it did the day I drove it off of the lot when I bought it. I would recommend Professionals to everyone!

Job well done…thank you for your courtesy and workmanship.

John Leamer

There’s no way to improve your service, it’s great!

Donna I.

Professionals Auto Body,
I recently had some body work and some mechanical work done on my Dodge Dakota. This post is to express appreciation and satisfaction of the quality of the workmanship you do deserve the name “Professionals”. I couldn’t be more pleased with what you did with my truck. In addition to that, the people there are the most courteous and helpful group that I’ve dealt with. Dawn Kling made me feel at ease from the minute I walked in. She is terrific with the public. Bob and Tom are good at what they do too.
The truck was done much sooner than I expected, and I would highly recommend Professionals to anyone!

Sincerely,

John Andrews
Fallentimber

Brenda was very helpful and very nice.

Dave M

You guys did a wonderful job.

Beth P

Brenda was a peach

Karl Sauserman

No way to improve, excellent updates.

Terry Glunt

I would like to give Professionals the highest praise for the work they did on my 1998 Nisson. I experienced a run-in with a deer and the deer got the better of my car. I can only tell you after Professionals did the fix-up work on my car, I felt as if I had bought a new car. Kudos To Professionals.
Joan McCaulley, Bellwood, PA

Everyone was very polite and explained everything and answered any questions I had.

Barb M

Your name says it all, you handle everything “Professionally!

Kathy S

You guys are the best!

Bill & Jean M

Everything went very well. We were kept informed of each step. Employees very helpful and friendly.

Michelle L

Great service, we appreciated the excellent work and all your kindness. Many thanks!

Eric Bender

I am 100% satisfied with the excellent service we received. I was kept informed of any/all changes/services that were done :).

Joe Hite

We were very pleased with everything, thanks so much for doing it so quickly.

Wanda H

Couldn’t ask for better service, you folks went over and beyond!!!!!! Thanks!

Melissa W

Everything was done in a timely manner. I was informed every step of the way; service was excellent and I will definitely be back.

Byan S

Service exceeded expectations, car looks perfect.

Dan Peters

Repairs, Service and Personnel are exceptional!

Charles W

1 year ago, I was encouraged to call Professional Auto Body for a repair. The experience was OUTSTANDING, from start to finish.

Today, I was adding an after-market tow package to my wife’s car (it was supposed to take 15 minutes…but you know how that goes). Well, the last bolt for removal was so stuck, I could not remove it. Off I went to find a repair shop with the right tools. My first call was to Professional Auto Body. By coincidence, the owner Ron answered and invited me to come right over to help me.

I arrived with my 3 children in pajamas. Ron greeted me personally and took my car to the back himself. By the time my kids had raided the water/coffee table, Ron returned with my car, the bolt and dirty hands. HE PERSONALLY HELPED me and got me on my way, moments after I arrived. He would not even accept a small token of appreciation for his help!

I have been all around the country and dealt with repair shops for 25 years…. BUT NOT LIKE THIS ONE!

I am sold. If this is an example of “service after the sale” Professional Auto Body has just set the standard and everyone else has their work cut out for them. I thank you Ron for your consideration, customer service and operating a shop of distinction!

Todd N

I am so impressed by my recent experience at Professional’s. This was the first time I’ve ever had any major work done to my car, and I was expecting it to be a big hassle. Thanks to the wonderful staff, everything was taken care of for me, from contacting the other party’s insurance, to renting a car while mine was being worked on. You went far beyond anything I thought a body shop would do for a customer. My car looks brand new, and I will definitely tell everyone I know about the great service Professional’s provides.

Emily C

Great customer service! Job done in a timely manner!

Shawn Melley

Excellent experience, you got my business of your competitors, your staff had a lot of pride and desire to have and do my repairs. You won me over!

Roberta Moore

I have had my car serviced at your business three times and been satisfied all three times. Thank you!

Brenda Ingram

You provided the most helpful and friendly service I’ve experienced.

Gary Carter

No improvement is needed, everyone was outstanding. Very pleased with service and quality of work.

Gloria Moyer

Everyone was very helpful and they all had answers to any questions that were asked. Very good service! Thank you!

Gary Launtz

You went over and above my expectations. I was thrilled with how fast I got my car back.

Donna Barry

Keep doing what you are doing, helping customer understand the process is a distinct advange.

Charles Reeves

I’ve never experienced such a Professional business; the staff was courteous, knowledgeable and absolutely wonderful! Don’t change!

Bobby Moore

We are pleased with how Professionals handled our body shop repair. Most of all how you worked with our complicated adjuster.

David Clippinger

It’s hard to improve Perfection!

Peggy Marasco

We were very pleased with everything. Thanks so much for doing it so quickly!

Wanda Hammaker

You certainly live up to your name “Professionals”. You did excellent work on my Jeep, kept me updated on the progress and all the extras, WOW!

Cheryl Smith

The people that work their make your company, they should be rewarded for the dedication they give to customers. Job well done!

Christina Overton

Everyone was very nice, helpful, I was very happy with the service!

Kelli Smith

I was very satisfied, love all the details!

Rhonda Johnson

You guys are great!

Jamel Mallad

The best service I ever received!

Angelo Raspatello

You can’t improve a thing!

Adam Pielmeir

From the time I was towed in your tow driver and other people listened, didn’t rush me and was friendly and courteous.

Ester Morris

Everyone is super friendly, Dawn and Bob was great! The car never looked better…excellent!

Anthony Vella

Service is great, top of the line work!

Brian Wertz

You went above and beyond, thanks for everything….service was great!

Zane Robinson

No way to improve, you guys were awesome!

Naomi Price

Outstanding job, treated very well. Will refer us, I’m very pleased!

Bernard Bore

Great Job! Your employees were courteous! Dawn, Judy was fantastic!

Karen Gonsman

Everyone at Professionals was great, I couldn’t ask for a better auto body shop. You guys are great!
Thank you,

Christine Knode

You went above and beyond in customer service!

Lawrence Shedlock

Professionals Auto Body and Brenda,

Thank you so much for all the necessary and extra things you did to lead us through to the completion of my car repairs. The car is beautiful and the repairs are so well done.

Thank you for your help.

Elaeni Kelgorie

Dear Mr. Perretta

Thanks a million for the great job I received from your body shop, I very pleased. I recommend your body shop to everyone who asks where I had my repairs done; I say without hesitation Professionals Auto Body.
God bless,

Carmella Weakland

Dawn, Bob & the Professionals Staff,

Thank you all for making my back to back repairs easy and even a little fun. Every time I had to call or stop in I felt like my car was the top priority and by the end of the ride I was enjoying my visits 🙂 , everyone is so helpful and friendly! The next time, and with my luck that will be soon, I have a dent or two) I know where I will be having the repairs done – you guys!
Thanks so much for everything,

Nichole M.

Thank you for the great customer service. When I first had the accident I thought I would be spending time dealing with the insurance company and taking time off work to meet with the adjuster. Thankfully you took care of everything right down to calling for a rental car for me. The car is beautiful and cleaner than it had been in years. I’ve never had such a good experience come out of something like a car accident.

Thanks again!

Marie Young

To the staff at Professionals Auto Body,

You’ve been so nice that words can’t say the many thanks this brings your way.

Thanks again,

Harriet Gorti

A Big Thank you to all involved in bringing my car back to normal again. It looks and smells like a new car; I know I made the right choice! I wanted my car to look like it was never in an “accident”, I got that plus!
Thank you all!

Ella Glass

Ron & everyone,

Thank you so much for the work done on my van. You did an excellent job! I will be sure to recommend you to everyone I speak to. Thanks again for a great job and standing by your work!

Much appreciated,

Tim McCormick

Hi Everyone-

This thank you note is a little late, but we did want to thank you! Your service was terrific as were all of you. I’ll run into a tree just so we can come back!

Thanks for everything!

Richard & Eileen McMonagle

Dear Paula,

Professionals are the best! My car is perfect regarding the repair and I must say much cleaner on the inside!
I am singing your praises to lots of people! I can only hope and pray I don’t need your service for quite a while.
A special thank you, to Brenda for coming to work on Saturday morning just so I could get my car.

Sincerely,

Rebecca

Thank you very much for all your wonderful service. My car looks brand new.

Thank you,

Teshia Wyandt

Professionals Auto Body
May your homes be filled with the peaceful, joyful spirit of this blessed season and the bear and deer stay off the roads!

My car looks new again.

Key Kring

Thank you for everything! I really do enjoy bringing my car up to you guys every time I hit a deer! So, thank you for everything; I’m sure I’ll see you again!

Megan Emery

To everyone at Professionals Auto Body,
Thank you so much, your help made all the difference. Thank you for all your help!

Joy Spicer

You people have been absolutely so good to us. Seeing as we have been there so many times for the same car, were glad we don’t have to worry. We are happy that we have a place like yours-we never have to worry about the results.

Richard Beck

Joe and Professionals
Thanks so much for your help in getting our car repaired properly.

Jack Perry

As the result of an accident, you recently repaired my auto. I appreciate your professional, courteous and efficient service. The workmanship was outstanding.

Sincerely,
James E. Dumm

The words “thank you” hardly seem enough. But they’re coming from my heart, a heart uplifted by your kindness.

Thanks so much,

Wilma Pulcine

Your service is top notch! Felt at ease the whole time and didn’t have to worry about a thing, it was great for me I am a working person.

Kristy Replogle

You can’t improve your services; you’ve exceeded our expectations throughout this whole experience!

Thank you for everything!

John Cupples

Great customer service, always kept me informed in what was happening with my vehicle. Dawn was GREAT!

There’s no way to improve your service, your service is outstanding, Kudos to Dawn, Bob and your detailer. Ron you run an outstanding business.

Marjorie Yon

I can’t think of any way to improve your services. When I came in, in a tow truck your people listened, didn’t rush me and were friendly and courteous.

Thank you

Esther Morris

Very satisfied, I didn’t have a care in the world, just dropped off vehicle & everything was taken care of.

Deberah Mallott

To Everyone at Professionals:

No words can express how grateful we are to everyone at Professionals Auto Body. Most businesses speak of customer service, but we have never seen it practiced to such a high standard! You went way above & beyond our expectations! Honestly, we have never experienced this degree of customer service ever! When the repairs were completed our car looked better than it did before the accident. How awesome is that! We will never have repairs done anywhere else. We are professional’s customers for life. We will sing your praises to everyone we know.
A special thank you to Brenda, you took care of everything for me! Your kindness is very appreciated!
Thank you Professionals for everything!

Chris & Lori Coho

To Everyone at Professionals Auto Body,

I want to thank you all for the wonderful job you did repairing my car. And for all the extra help you gave me. Since this was my first accident, I really appreciate that you handled the insurance company’s claim for me because I wasn’t sure what needed to be done. Every time I called, everyone was willing to make sure I had all my questions answered. I felt very comfortable leaving my car with Professionals Auto Body for the repairs. I had looked at three other auto body shops, but your professionalism put you above all others. If any of my friends need auto body repair I will definitely recommend you. And I want to especially thank the guy who vacuumed out my car. With a toddler, I can never keep it clean. I was very excited that I could see the floor of my car. Thank you again for the wonderful job.

Sincerely,

Kelly Albenze

P.S.: For all your prospective clients — don’t hesitate. Professionals Auto Body is the best around!

We want to take this time to thank you for providing a car for us while our Jeeps were in your body shop. The repairs and the work that was done were excellent and the courtesy that was given and showed to us was greatly appreciated. We will highly recommend and tell others how we were treated.

Keep up the excellent “team” work.

Thank You

God Bless You,

Richard, Mary Lou, and Rich Matthews

Dear Ron:

Just want to let you know your company deserves the name “Professional”. You did a great job on my Acura and I am entirely satisfied. You can be sure I will be referring people I know to Professionals Auto Body when they need your services.

Sincerely,

Arthur A. Fishbaine

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